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All reviewsmr alexquirky designexecutive managertuk tukfitness centerpool and gymshuttle serviceseparate roomsa great staynice poolnice hotelfree bicyclesclose to the airportspecial thanksasian dishesjunior suitethe hotel manager
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Reviewed November 15, 2017

We are very happy to choose the right hotel because it is very comfortable with the hotel facilities. The hotel is clean and the staff are very friendly. The Manager and the front office team have a good sense of humor. The swimming pool is very lovely and it is good to relax with the sun. Highly recommend S park design hotel.

Stayed: March 2017
Thank Nongaoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2017 via mobile

We stayed here for a few nights recently, upon checking in our standard room was too small, cramped and claustrophobic. We asked and were lucky enough a junior suite was available for a small price more. The service in this time was excellent, we went for a swim while they got the room ready and they moved our belongings, the pool is good for adults but not for children with no shallow / kids section, also the pool is blocked in and doesn't get a lot of direct sunlight. The junior suite was very spacious and comfortable the only negative being the bizarre bathroom design and terrible use of space (wasted) the shower bath combo is just useless. Also as a sign in room says no cooking in room so why bother having a kitchenette with stove top ? The balcony and view were fantastic. The bed was large and very comfortable. The breakfast selection was pretty good but bacon would be nice, but breakfast choice being spread across two floor levels is plain weird. The fact you cannot make any calls from the in room phone is strange but as I needed to call Thailand and could not use my mobile the front desk clerk gave me his mobile which was a fantastic piece of customer service, I made sure he was well remunerated for his kindness. On the opposite hand the hotel restaurant "Musso" was average at best with staff having poor English skills and food was average too. On paying the bill and seeing 10% service charge on the bill I decided to give a small extra tip on top to our server who had tried his best but he was obviously insulted the tip wasn't bigger ! Quite rude considering they already get service charge. Lastly but not least the hotel is just too far from everything and we had to spend a lot on the hotel taxi service across our stay. I would not stay at this hotel again. If the taxi driver says a trip to Vang Vieng is only 2.5 hours each way don't believe him ! It took over 4 hours each way ruining our dinner plans in Vientiane on our last night.

Stayed: November 2017, traveled with family
2  Thank nathan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2017 via mobile

Staff were very attentive, friendly and welcoming. Room is clean. Breakfast was simple but very sufficient and delicious. Pool facilities were great - really nice relaxing environment. Location was perfect as it allowed us to discover restaurants outside of the main city strips. It was still close enough for us to go into the town centre everyday. Would definitely come back if we came back to Vientiane

Stayed: November 2017, traveled as a couple
2  Thank Jessica N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded November 13, 2017

Dear Jessica N,
We, first of all, would like to appreciate your kindness to drop us a very nice review on TripAdvisor. Interestingly, you have found our property as a good choice. We are glad to hear that our hotel has a perfect location for you. Thank you for your great inspiration towards our service. It would be amazing to see you again in the future.
We look forward to welcoming you to our hotel again.
Best regards,
Phonepasith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2017 via mobile

Really great hotel near the airport but 10 mins ride to centre of Vientiane. Reception really quirky look and bedrooms use of formed cement shelving and wall finish really unusual.

Excellent manager! From Luang Prabang and is doing a fabulous job training his staff.

Restaurant staff from Lao and Philipines.

Stayed: November 2017, traveled on business
1  Thank Wendy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded November 13, 2017

Dear Wendy A,
Thank you very much for your very lovely review on TripAdvisor. We are delighted to know that you enjoyed your stay with us. Thank you very much for your great compliment towards our hotel staff as well as our facilities. It is our honour to be part of your good stay. We hope that we will be able to see you again.
Best regards,
Phonepasith

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Reviewed November 4, 2017 via mobile

My Girlfriend and I stayed at this hotel during a business trip. Very nice hotel and great Staff in Particular Mr Phone who organised for us transfers , we also left in the room some expensive glasses and mr Phone sent them back to us. Many other hotels would have kept them... very pleased by this hotel and stay there again while my next trip to Laos.

Stayed: August 2017, traveled as a couple
Thank nicolaguedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phonepasith P, General Manager at S Park Design Hotel, responded to this reviewResponded November 6, 2017

Dear nicolaguedro,
Thank you very much for sharing your lovely experience at our property on TripAdvisor. It is our pleasure to take care of our value customers like a family. Thank you very much for your willingness to come back to our property again in the future.
We look forward to seeing you again.
Best regards,
Phonepasith

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