While travelling I got this great idea for a movie which was a zombie apocalypse in a five-star hotel .... My stay at the No Chance Palace was the inspiration ...

You could say that the staff at the Don Chan Palace in Vientiane simply don't care about customer service, but this isn't true. They don't appear to care about anything.

It is almost worth visiting this hotel to see what happens when staff completely disengage with their customers (or you could take the cheaper option of reading my account). The hotel has no atmosphere, the staff appear to be extras in the Walking Dead and even the customers seem to have absorbed this general malaise.

At the time of my stay the rooms were in reasonable condition. Room service was fine.

The bar in the hotel lobby offers poor but expensive service and is often filled with arrogant NGO types telling anybody who will listen about their hardships in "the third world". The same poor suffering NGO people informed me that the massage was good at the hotel.

Avoid rooms on the same side of the night club and car-park. The night club finishes at 4:00am and the local youth roam the car-park on noisy scooters until 5:00am looking for fresh brains.

The night club is on the first floor in a barn type structure. Prostution is frowned on in Laos and it is illegal to take a local girl back to your hotel. Not sure of the legalities when you actually pick up the girl in your hotel. Some would say that they are turning a blind eye whereas I believe that like everything in this hotel; they simply don't care.

You can obviously visit the nightclub if you are staying in another hotel, but its a special experience to have a couple of drinks in the barn, retire to your room in the early hours and listen to the "tunes" from the 1st floor until the early morning.

One special mention to the Chinese restaurant and the lovely Chinese woman who served us lunch. This was the only positive during our stay.

The breakfast is substantial. This again was rather sad considering we sat among 2 - 3 other customers with enough food to feed 100 people each morning.

My suspicion is that this hotel is intended for large government events etc ... with the large influx of foreign cash into Laos, the investors need somewhere to stay and I would imagine that the hotel changes signifcantly during these events.

This is a hotel with no soul. If you can afford it and don't mind wasting a day, stay here and view what happens when a hotel final dies. I would also consider visiting if you are looking for ideas for a zombie movie.

On the off chance that somebody in the hotel reads this ... close the doors until you can hire a decent manager who can revive this white elephant ... and close that awful nightclub.

I have stayed there around 3 nights, and I have a problem with a manager when I checked out out,the price was low up, they did not inform to me. It is very rude, I am not impressed what they did with me. On the other hand, I am really happy with local employees and people.

Stayed one night at Don Chan Plaza. The rooms are run-downed. The sink is marked. Only one towel provided (no hand towel). Weak water pressure, and only warm water available. Not close to city center (middle of nowhere). Staff speaks very little English. They charge even if you make a local phone call at the reception to clarify the registration.