Booking this apparently beautiful new hotel on line for 3 nights ended the second day, I checked out without hesitation they could not get their TV working, Wife was shot of for with no notice. Apparently the staff and the manager a woman felt no obligation to ensure the guest was provided with the service they paid for.
One front manager said, I don´t know we run three shifts. Sure the WIFI is of, any problem it may be back tomorrow, note it worked in the rest of Vientiane.
As a regular visitor to Laos, I don´t have high expectations, but the level of service was bad.
The hotel is basic middle class, but don´t use it as staff attitude drags the service down.
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