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Review of Mercure Vientiane

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Mercure Vientiane
Ranked #24 of 93 Hotels in Vientiane
Reviewed April 8, 2013

We spent one night here in a room at the back, which faced large trees full of very noisy ciccados!The hotel was very dated and smelt musty on arrival.The beds were very narrow and the breakfast was basic.glad we weren't staying any longer!

  • Stayed: March 2013, traveled as a couple
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Thank 892Janpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (474)
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204 - 210 of 474 reviews

Reviewed April 1, 2013

in terms as for service for money it was the worst I ever experienced in the last 2 years of traveling. Overpriced. I have nothing against old furniture but when the content of 4 pillows from the last years is compressed it gets stuffed in one which is hard to sleep on...only one example of what the rooms are like.
Breakfast is very basic too.
staff was friendly.
I'm surprised to find such a bad quality under the accor group. They need a clear Quality Management Check up and Audit.
Not recommendet!

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Accorhotels.com
Thank Franz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

Spacious and clean room, fluffy towels, disposable slippers provided on 2nd night. Breakfast spread include fruit and dessert station, soup noodles, porridge, bacon, potatoes, fried noodles, 3 types of juices, cereal, etc. There are more than 60 channels on the box TV including AXN, Star, KBS, BBC, CNA, True Vision, CNBC, History, NatGeo, Australian, Russian, Korean, etc. 10min drive to most tourist spots. 10mins drive from Wattay Int'l Airport.

Stayed: March 2013, traveled as a couple
Thank Tammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2013 via mobile

The Mercure has become old..., and that can be seen everywhere. The room size is ok, and internet foc and very fast. Restaurant food is good but very expensive. Location 5 mins from the airport. Helpful staff.

  • Stayed: March 2013
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Thank Gilles R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2013

A two night stay which was marred by exceedingly loud disco music from below into the early hours - bedroom actually vibrated from the thump of the base!!! Bathroom had no window or ventilation fan! Could have been cleaner - someones black hairs on towels! Bedroom OK with firm, comfortable bed. Efficient air conditioner which was most welcome. A long walk to town. Breakfast was good but no fresh juice. Not a place to stay after a long journey and you need some sleep!

  • Stayed: February 2013, traveled as a couple
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2  Thank Johnson11Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2013

We enjoyed our first stay to Vientiane with the help of the friendly staff here. They helped us with all of our "beginner" questions for the city and arranged some local transport to see some sights. Great food. Location is perfect. The building itself is quite charming. Overall decent place to start an adventure in Laos.

  • Stayed: January 2013, traveled as a couple
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1  Thank asiatravels2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2013

This hotel is very nice and the staff are great, attentive and helpful. The location is OK also but hotel lacks any plan for guets to get around Vientiane. Just a rip off personal taxi service in a parking lot next door. They need to get this organised properly as it spoils the whole reason to stay there. I will not stay again until I know I can get around my business contacts easily and cheaply and go to my favourite restaurants in the evenings.

  • Stayed: February 2013, traveled on business
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2  Thank Bounphan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Vientiane

Address: Unit 10 Samsenthai Road | PO Box 585, Vientiane 8562, Laos
Location: Laos > Vientiane Prefecture > Vientiane
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#10 Luxury Hotel in Vientiane
Price Range: $54 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Vientiane 4*
Number of rooms: 172
Official Description (provided by the hotel):
The Mercure Vientiane is a 4 star hotel located close to both the centre of Vientiane and the airport. As the ideal location for business trips and holidays, the hotel offers a range of conference and leisure facilities. Featuring 172 rooms, the hotel also boasts an executive floor. Relax with a drink while listening to music in one of our three bars, or enjoy a meal in our restaurant. We also offer a fitness centre, outdoor pool, sauna and tennis court. Parking is available for your convenience. ... more   less 
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Also Known As:
Mercure Vientiane Hotel Vientiane
Hotel Accor Vientiane
Novotel Vientiane
Vientiane Novotel

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