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“Great business hotel”

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Vientiane Plaza Hotel
Ranked #29 of 94 Hotels in Vientiane
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great business hotel”
4 of 5 bubbles Reviewed July 2, 2013

Here on my maiden trip to Vientiane, Laos... As usual in all my business trip, at the end of the day, all I look forward to is a clean room, clean bath and comfortable bed.
And this hotel didn't disappoint my expectation... As a matter of fact, the size of the room and bed, exceeds my expectations.

Room is clean with a big wardrobe... And a small safe inside. Rarely I find rooms ith big wardrobe.
Bed is big, something like 7ft by 7ft... Firm mattress, which is to my liking.

Still, some improvement can be done to the bathroom... Better fittings...
Or a nice large LCD tv would be a good too.

Overall, a good 8.5 out of 10...
Also need to mention the courteous hotel staff. Special thanks to Mr. Philip for his hospitality...

Stayed July 2013, traveled on business
Helpful?
1 Thank NKeong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 reviews from our community

Traveler rating
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    19
    9
    5
    5
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Singapore, Singapore
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed January 15, 2013

Overall this hotel service and cleanliness not up to 4 star standard.

Some of the staff try to enter the room with spare electronic key card without checking whether the guest was in the room.

The house keeper didn't change the bed sheet while cleaning the room on the next day, feel very disgusting after thinking of don't know how many people have been sleep on the same bed sheet!

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alfred T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed November 23, 2012

Hotel is newer but walls are paper thin, very noisy. You hear everyone and everything in the hallway and outside. Service was horrible - didn't even have view because our window looked out into a concrete block. Nothing redeeming about this hotel. Go elsewhere and get your money's worth and sleep peacefully.

Stayed November 2012, traveled with family
Helpful?
2 Thank Uyen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vientiane hotels

melbourne
Level Contributor
73 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed September 16, 2012

This is a newish hotel but wow what a let down. The hotel looks like the picture but instead of a glowing goldish colour its blue and looks like a theme park entrance when you drive up. The reception area is nice but when you look to the right its a huge empty void of dark empty space. We had a suite booked and after getting out of the lift you're greeted by another huge empty space of white with toilets beside the lift. Finally found the corridor to the rooms (no lights were on in the corridors) and our room was 555 but no such room existed. We finally found a bellboy who told us where the room was. After entering the room it was a disappointment due to the quality of the workmanship. The room was big (it was a suite) but for a new hotel it already looked old and worn. It had cracks down the walls, bathroom fittings moved but holes and marks where the old fittings used to be. Cabinet had big nails holding it to the wall, unclean bathroom walls and curtains that may as well not been there as they blocked no light at all. Staff in the hotel have extremely limited english and when we tried to get some details of a travel agent near the hotel they had no idea what we wanted and after 1 hour of trying to get directions we gave up and asked if they could call the number, which they said they would but charge us for the call. I went back to the room and called myself and the travel agent was 10 minutes around the corner on the main road (how could the hotel staff not know that road). Breakfast was average with limited selection and cold food that should have been hot and appalling coffee. The best part about breakfast and all of the staff in the hotel was the egg cook. She was smiling and happy and seemed to want to help people ordering from her. The water pressure is terrible and just a dribble from the shower so that started the day badly. We had laundry in that wasnt returned to our room so rang the laundry service who said "no english" and hung up. Eventually reception managed to get out laundry and that was the last straw. We packed and went to check out 3 nights early and only after staying 1 night. The hotel is in a good location but the standard is extremely disappointing and the staff even worse. We found another hotel nearby about the same price and more like a 5 star hotel. We will never stay or recommend thie Vientiane Plaza again

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank geoffmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed September 4, 2012

We stayed more than two weekend in the hotel at the end of July.
The six floor hotel is situated ca. 8min walking distance from Mekong River where you can find all the restaurants, pubs, the Morning Market is 2min walking distance from the hotel.
I think it is one of the best location in town.
The rooms are specious, equipped with desk, hi-speed internet, TV, minibar, safe and air-condition and dryer in bathroom. You can also find bathrobe and slippers.
The breakfast is very good, there is a big choice of food: chicken noodle soup, scramble eggs, omelet, fried rice, pork/ chicken sausage and toasts. Unfortunately every day is the same choice but taste good.
The staff is very friendly and helpful. Sometimes we had difficulty with the communication in English but there is always somebody who can help with the translation.
We are not very happy about housekeeping. They do not clean room like in 4 star hotels. Sometimes they forgot to leave drinking water or towels, shower gel etc.
In the room the restaurant take-away menu is missing, there is also no information about check –out time, gym opening hours and dinner and supper time.
Generally it is good hotel and I would recommend it for business and pleasure stay.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arabpiter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
491 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 bubbles Reviewed April 21, 2012

THE VIENTIANE PLAZA HOTEL, VIENTIANE, LAOS.

I stayed in this hotel for five nights from 24th to 28th March 2012 on a business trip.

This Vietnamese managed hotel is situated in the city centre; and it is one year old. It is in a complex that also comprises office and retail units. The hotel is within a ten minute walk to the river front where there are a lot of cafes, bars and restaurants. It has a beautiful, spacious and modern lobby. The front entrance area is made of glass. As you enter, the cool interior makes you feel like you have entered an oasis of tranquility.

My room was a superior single room on the sixth floor. The rate included buffet breakfast, for which you are given vouchers that have been date stamped. The room was a good sized one. The furniture is made of locally sourced timber, which looks and feels solid. There was a TV which had the main western channels like CNN, BBC, TV5, CCTV and regional ones from South Korea, Thailand and Vietnam etc. The room also had a mini bar, a fridge, and tea and coffee making facilities. The view from my room was ok. The mattress was on the hard side. I understand that this is the norm for all hotel mattresses. The pillows were very comfortable.

The bathroom was a bit on the small side. I could smell cigarette smoke from other rooms which comes in through the ventilation duct in the bathroom. If you are not happy about this – you can request a change of room. Unfortunately, the hotel is not yet a “No smoking” hotel. The bathroom had the usual amenities like shower gel, shampoo, shower cap, tooth brush and paste, razor, etc.

Breakfast is buffet style. There is an egg station where you can request how you wish your eggs to be done. Almost all the hot buffet dishes contain pork. The fresh fruit is a delight. Pastries and different kinds of bread are available. There is also local beef noodle soup available. Cold salads and slices of meat are also available. I did not have lunch or dinner at the hotel restaurant because there are cafes and restaurants not far from the hotel.

Wi-Fi is free and available in the rooms. Sometimes the signal disappears and it can take time for it to reappear. There are two lifts. The hotel does not have a fitness centre or any spa/health centre. There are two tennis courts.

The staff members are very friendly, polite and helpful. They look smart in their uniforms. The hotel management encourages feedback from the guests. The Manager Mr. Philip Owings and his Executive Assistant Manager, Mr. Dinh Diep are very approachable men who strive to ensure that the hotel operates smoothly.

This is a good hotel for business people. It is in a good location and room prices are competitive. It is a good place to meet for business meetings.

MAZ MANNAN 21st April 2012.

Room Tip: Ask for a high floor room away towards the rear of the hotel.
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mazmannan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 23, 2012

Positives: This is a relatively new hotel. The rooms are nice, spacious, and clean. The staff is friendly and helpful. Location seems relatively safe.
Not So Positives: It is a distance to get to the river area and good restaurants. The restaurant was so so - breakfast was horrible but our dinner the night before was good. Staff doesn't speak very much English - be prepare or you may be frustrated.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Vientiane Plaza Hotel

Property: Vientiane Plaza Hotel
Address: Sailom Road, Hatsady Neua Village | Chanthabouly District, Vientiane 0100, Laos
Location: Laos > Vientiane Province > Vientiane
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #29 of 94 Hotels in Vientiane
Price Range (Based on Average Rates): $
Hotel Class:4 star — Vientiane Plaza Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Vientiane Plaza is 1km to the city center and 10 minute walk to the main riverside restaurants. The facilities and services provided by Vientiane Plaza Hotel ensure a pleasant stay for guests. The hotel provides free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park to ensure our guests the greatest comfort. Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access - wireless (complimentary), non smoking rooms, air conditioning, desk. Throughout the day you can enjoy the relaxing atmosphere of the sauna, spa, massage, tennis courts, garden. When you are looking for comfortable and convenient accommodations in Vientiane, make Vientiane Plaza Hotel your home away from home. ... more   less 
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