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“All show and no substance”

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Inter City Boutique Hotel
Ranked #41 of 93 Hotels in Vientiane
Brandenburg, Germany
Level 6 Contributor
190 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“All show and no substance”
Reviewed December 18, 2011

I booked a standard room through Agoda on the grounds that it was on special offer and the location right by the Mekong. Vientiane is small, and this hotel is in a decent location, but then so are many hotels in Vientiane. And the hotel rooms look not like on the photographs at all, you may wish to forget about the "boutique" status this hotel has in its name - they may have liked it to be a boutique hotel by throwing a few funny looking chair into the lobby and putting dusty old stuff into display cases, but in terms of comfort, room design and service, this is a bog-standard budget hotel.

The first room I was offered reeked of cigarette smoke. I went straight back to the friendly receptionist and asked for another room, and was given one next to the lift - a little noisy but not troublesome for me. Whatever money they spent on the acceptable if a little off-looking communal areas they must have saved on the rooms. There were wonky walls, plastic ceiling tiles falling off and some build quality one would associate with a bunch of drunken DIYers. The bathroom had some wires hanging out of the showers, there was lime scale everywhere and it could have been cleaner. Bed sheets were clean enough though, and the mattress was so-so. Given that this hotel is quite new, the speed at which things are
deteriorating is astounding. The decor leaves a lot to be desired. Some windows were hung with large dusty paper blinds that could not be pulled up. The air-con was very noisy, and worst of all, there was no mosquito netting in the windows. Doors were flimsy double-doors that could have been kicked in easily even when locked, and as a woman travelling alone, I did not feel particularly safe.

Breakfast was pretty poor for an official three-star rating - very little choice, stale bread, coffee form an urn that was undrinkable. The only good thing were the freshly cooked eggs and fresh fruit. Food was not replenished.

There is free Wi-fi and an ancient communal computer that is usually occupied.

At night, it can get very noisy because there is a somewhat tacky night market outside and a disco somewhere in the area.

Given this is a "Boutique Hotel" of the Ramayana Group, I would have expected everything to a higher standard. I've stayed in simpler but much better kept places in Laos and would rate this poor value for money.

Room Tip: none - I believe the luxury rooms facing the riveare slightly better but also much more expensive, a...
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  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anja-Superlekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
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English first
Kuala Lumpur, Malaysia
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 15, 2011

I booked online through airasia.com. Entering the hotel feel like entering budhist temple because the hotel is full of Buddha statues, pictures, etc. made me uncomfortable. the room is clean and water heater works fine. Breakfast is served daily, not much but sufficient. However internet connection is poor and only one old computer located near the lift. The best thing about this hotel is their strategic location . Just in front of Mekong river and you can visit daily night market in front of the hotel. A lot of restaurants and bars nearby. I agree with some reviewers that the hotel need some renovation in certain areas.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 6 Contributor
87 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed December 14, 2011

This hotel is unique in the sense that it has a beautiful local artwork display on all floors. It's very cute and decorated with taste. Rooms are more simple although the wooden doors are made of heavy dark wood. Good breakfast available downstairs in well decorated restaurant. Business center also available despite slow internet connection.
The hotel is not that cheap but it's well worth the extra spending particularly if you can book a river room in advance and stay with a partner. By now the riverbank upgrade work should be completed.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
Level 6 Contributor
97 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed October 25, 2011

Booked this through Agoda as we were coming in late on the bus from Luang Prabang (2 hrs late incidentally). We paid $47 (incl taxes) for a deluxe river-view. We only stayed here one night as we quickly realized that we were getting poor value and that there were many other better options in the area. This was the weirdest hotel we stayed in Laos. Obviously an older place with oddly assorted rooms that they've tried to spruce up with new bedding. The room we stayed in was huge with an odd mish mash of random lamps, seating areas and decorations. Bathroom was a joke – with a “hot tub” that was a detached tub that would have been too small to sit in and rocked when you stood in it for the shower. TV worked fine, but air-con was from such a large industrial sized yet completely inefficient machine that we turned it off in the night because of the racket it was making. Windows were smallish and had weird roll-up curtains made of paper-mache that didn't roll. There might have been some nicer deluxe rooms in the different section of the hotel, but from the standard rooms we peeked in, I wouldn't even pay $10, let alone the $35 they charge. Breakfast was included, which was a buffet downstairs. Food was poor and I regretted not going out for food elsewhere even though it was free here. All in all, terrible value and a pretty terrible choice.

Room Tip: Check out a couple rooms because there may have been nicer options in the newer section
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  • Stayed April 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank CEMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Vientiane hotels

Porto Alegre, Rio Grande do Sul, Brazil
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 12, 2011

I spent only 3 days there,but the hotel has a good location, in the riverside,the room is clean, just a little bit dark even during the day,the air conditioning worked very well, breakfast enought to start the day and few blocks to the main square, where there is a very good restaurant called Le Provencal, very recommended...The hotel needs renovation in some areas...

  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fernando D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crete
Level 5 Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed October 7, 2011

This calls itself a 'boutique hotel' and the reception area lives up to this. But don't be fooled: the rooms are very different and my wife could only sleep in her silk inner bag with a towel (her own) over her pillow. No money seems to have been spent on anywhere except for the reception. The shower room was especially unpleasant. Vientiane must be full of good hotels: avoid this one.

Room Tip: Don't stay here!
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  • Stayed December 2010, traveled with friends
    • Value
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Helpful?
3 Thank clival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 21, 2011

Well situated near the river and friendly staff, service standard need to be improved more, for example, housekeeping. Disco sound in the night may trouble you.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jiran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inter City Boutique Hotel

Property: Inter City Boutique Hotel
Address: 24-25 Fa-Ngum Road | Ban Wat Chan, Chanthabuly district, Vientiane 0100, Laos
Location: Laos > Vientiane Province > Vientiane
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #41 of 93 Hotels in Vientiane
Price Range (Based on Average Rates): $
Hotel Class:3 star — Inter City Boutique Hotel 3*
Number of rooms: 12
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