We spent 10 wonderful days in Kazakhstan and Uzbekistan which was arranged by Silk Road Explore. Dinara, the tour organiser was very receptive to all our needs (travelling with 5 children). We were able to choose the hotel in Almaty (Rixos). Our tour guides in both Kazakhstan and Uzbekistan were excellent, very friendly. Nothing was ever a hassle. I would definitely recommend this tour company and would certainly use again!
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