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beth r

Great Hotel, Poorly Located

Review of Futuro Hotel
4.0 of 5 bubblesReviewed Apr 16, 2015
Futuro hotel looks futuristic in the photos with a modern facelift that is distinctive. But finding it on the ground is a challenge. I had to phone the hotel and have the taxi driver talk to the desk clerk to get direction. It's off a main road with no sign about "Turn Here" that I could see.
But, once you arrive it is worth the effort. newly remodeled rooms, English-speaking desk clerk, very good breakfast all made it a good experience. To be fair, they have a van that will pick up and deliver to a main square in town, but it wasn't working the day I was there. Overall a good experience. But there isn't much in walking distance in the way of shopping or sights.
Date of stay: February 2015
Room Tip: Hotel is on a quiet residential street. Any room would be fine.
Trip type: Traveled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this review
Responded Aug 11, 2019
Dear Beth,
The best reward for us is a high degree feedback from our guests! It was a truly pleasure to accommodate you!
Thank you for appreciating the work of our team!
Looking forward to see you again!
Best regards,
Futuro Hotel Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed April 6, 2015 via mobile

The Futuro was a fantastic place to spend our week in Bishkek! It had everything we could want, from endless movies, to the most delicious breakfast I've ever been served at a hotel, to a very friendly staff that was happy to help us with anything we wanted or to just chat and visit. I would love to go back to the Futuro!

Date of stay: March 2015
Trip type: Traveled with friends
Thank Zerisha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded August 12, 2019

Dear Zerisha,
First of all, let us appreciate you for choosing Futuro hotel during your stay in Bishkek. It was a truly pleasure to accommodate you!
We are very pleased that you have given us such a high score with separately noted the work of the staff and the quality of service.
We look forward to see you again at our hotel!
Best regards,
Futuro Hotel Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2015

Management was excellent. Staff was fantastic. What more do you want? Reasonable pricing with a good breakfast. Although they are not smack in the middle of downtown they provide a nice quick shuttle service there and their recommendations are always good. I had a small issue with my tour guide service and they stepped in and went over and beyond to help me. 5 well deserved stars! +++++ :)

Date of stay: April 2015
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
Thank cre8art
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded August 12, 2019

Dear Guest,
Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you!
We are glad that you have a positive impression of staying at the Futuro Hotel.
We express our sincere desire to see you again in our hotel.
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2015

On a short, 2-night visit of Bishkek we were delighted to find ouselves in the Futuro Bishkek Hotel in March, 2015. This is a small, 20-room, butique hotel hidden at a 5-minute drive from downtown in a quiet residential area. The hotel impressed us with its cleanliness, sense of novelty across the property and most of all, the astounding level of service for the amount of money they charge. Good complimentary Internet and complimentary tea/coffee facility downstairs (a huge plus!), complimentary shuttle service to/from downtown at request, good choice of television programmes and films on demand. This hotel was doubtlessly something what made our trip a worthwhile experience.

Room tip: All rooms seem similar, so any would work
Date of stay: March 2015
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
3  Thank maxdedikov
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Администратор at Futuro Hotel, responded to this reviewResponded August 12, 2019

Dear maxdedikov,
Thank you very much for staying at Futuro Hotel and for your excellent review. It was a truly pleasure to accommodate you!
We are sincerely glad that you so highly appreciated the cleanness, kitchen and service in our hotel.
We will be glad to see you again!
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2014

+ comfortable, good-looking apartments
+ HQ service
+ tasty and various breakfast

- located not in the downtown area, absence of nearby shops, cafe (compensated by free transfer provided by hotel daily)

Date of stay: November 2014
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank _E900AI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Менеджер по обслуживанию клиентов at Futuro Hotel, responded to this reviewResponded August 13, 2019

Dear Andrei,
Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you!
We are glad that you have a positive impression of staying at the Futuro Hotel.
We express our sincere desire to see you again in our hotel.
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 26, 2014

We stayed here in October and could not find a fault with it. The staff were excellent, the room and other amenities were also excellent. Reasonable priced for the service we received. I could not recommend it highly enough

Date of stay: October 2014
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank maureeno41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
futuro-hotel, Менеджер по обслуживанию клиентов at Futuro Hotel, responded to this reviewResponded August 13, 2019

Thank you very much for such a high appreciation of our work. It was a truly pleasure to accommodate you!
We are glad that you have a positive impression of staying at the Futuro Hotel.
We express our sincere desire to see you again in our hotel.
Best regards,
Futuro Hotel Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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