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“Returned for more”
Review of Sierra Manas

Sierra Manas
Ranked #4 of 774 Restaurants in Bishkek
Certificate of Excellence
Price range: $3 - $7
More restaurant details
Restaurant details
Good for: Families with children, Business meetings
Dining options: Lunch, Brunch, Dinner, Breakfast, Late Night, Accepts Mastercard, Accepts Visa, Delivery, Digital Payments, Free Wifi, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Street Parking, Takeout, Waitstaff, Wheelchair Accessible
Description: Sierra Coffee KG is part of Bishkek Coffee Roasters, proudly roasting and serving coffee in the Kyrgyz Republic. Sierra also offers soups, salads, sandwiches, muffins, pies, breakfast and a range of hot and cold drinks. Located on Manas Prospect, right next to the Russian Embassy, Sierra is easy to find and a great place to grab a coffee, a meal and relax. Our Manas St location is our first and most popular, gaining a loyal clientele since opening our doors in April of 2012.
Edinburgh, Scotland, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Returned for more”
Reviewed July 26, 2014 via mobile

Another great stop at Sierra Coffee. Latte was once again fav!

Quick query this visit and last I have tried to order a v60, (sorry coffee snob) and the beans seem pretty descent!

Unfortunately both times I have been told I can't have one? Not really sure the reason, little bit gutting in an otherwise perfect coffee shop.

Visited July 2014
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nzuzbrad, Owner at Sierra Manas, responded to this review, August 1, 2014
Dear Mark,

Thanks for the second review of our place...and in general your great experience at Sierra Coffee KG. I've been out of town this past week in the mountains and have yet to hear of why you were denied the V60 pour over! This is a standard offering at two of our locations (Manas St & Tash Rabat), and we are waiting for the arrival of some more V60 equipment for our Russia Business Center and Vefa Center locations. Again, sorry for this inconvenience and we do hope to see you again!

Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

Visitor rating
    173
    77
    17
    5
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Edinburgh, Scotland, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“You can trust the kiwis!”
Reviewed July 25, 2014 via mobile

Having been trekking in the Tien Shan mountains for a week pushing through the caffeine headaches and drinking copious amounts of green tea it was amazing to get a decent latte. Sierra, has a cracking atmosphere, the comforting sound of the coffee beans grinding In the background, slick service with a smile. Coffee nicely roasted flavour, well made and served at a good pace to ensure it was crafted well.

Thanks to Brad and the team :)

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nzuzbrad, Owner at Sierra Manas, responded to this review, August 1, 2014
Dear Mark,

Thanks so much for your review of our cafe! Glad we could be of service after a week of trekking in the Tien Shan. Kyrgyzstan has so much to offer and we are all really happy when our clients enjoy the great country we live in. And, of course we are happy we met your coffee and atmosphere expectations after trekking. Hope to see you again at Sierra Coffee KG!

Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sturgeon Bay, Wisconsin
Level Contributor
131 reviews
89 restaurant reviews
common_n_restaurant_reviews_1bd8 79 helpful votes
“Best coffee in Bishkek”
Reviewed July 19, 2014

Sierra has 4 locations in town, but some are larger/nicer than others. The one on Manas seems to be their flagship, another at Vefa center is nice as well. The one by the Russian business center is connected to the 24/7 stoloviya and has a small staff so drinks sometimes take a while to prepare. Most locations have outdoor seating and the staff is super friendly. Usual suspects of espresso drinks and light food items for lunch or snacks are very good.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nzuzbrad, Owner at Sierra Manas, responded to this review, August 1, 2014
Dear Paul,

Thanks for your review of our Sierra cafes in Bishkek. Yes, they are all a little different from each other due to the different types of locations. We do wish we could offer more at our smaller locations but space doesn't permit. Thanks for taking the time to post your review and helpful information for others to know, and we will work on our speed at the Rossiya Business Center location! (because there aren't that many orders there we usually have one or two at the most staff working there...so if there are lots of orders things do get a little slow).

Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
76 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Not what we've expected”
Reviewed July 5, 2014 via mobile

Let me start with the positive points. It's a nicely decorated wstern style cafe with attentive and English-speaking staff, quick and efficient service, fast & reliable wifi and a number of reading magazines available. Really goodbplace to sit down, relax and spend some quality time on your own or with companions.

but...

it's listed on tripadvisor as 'budget' (under the most affordable category), while the prices are not particularly friendly towards really budget travelers, which we happen to be. Small and basic chicken sandwich for 3usd or an omlette for 3usd is just not really budget. It's easy to find a sandwich in Bishkek for half the price or a plentiful dinner dish for the price of sierra's omlette. At the same time we realise that pricing is always relative and they might still be cheaper vs their direct competitors. But 'budget' place it is not.

Second of all, the food we had was far from satisfying. Chicken sandwich was just an oridinary toast bread with some rathet tasteless chicken stuffing. Equally the omlette was lacking taste.

All in all, it's all a matter of managing expectations. Basing on tripadvisor reviews, we expected a budget western-style cafe with super tasty food. We left very comfy indeed western style cafe with all the amenities you might need but with mid-range prices and unfortunatelly not too tasty food of rather small portions.

Helpful?
Thank NasiGorengPL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nzuzbrad, Owner at Sierra Manas, responded to this review, July 7, 2014
Dear NasiGorengPL,

Thanks for your review of our cafe on Manas St in Bishkek. We appreciate the time you have taken to share your experience with others. Thanks for noting the positive points of our service, speed, use of the English language and a good place to simply hang out with people.

Regarding the issues you have raised about price and food, we have discussed this with our team, especially the food.

Regarding price, I am not sure where on TripAdvisor we are listed as "budget," but the price range, in Kyrygyz som, is listed as up for 520som per person for a meal and drink, and in USD that is $10. This is accurate and I apologize if this information led you to think our prices were like a street stand in the city. Of course you can find cheaper food and drink in the city, and we have not advertised ourselves as being budget. As you have noted, compared to other establishments like Sierra in Bishkek, we are in general cheaper. For example, another cafe sells a double cappuccino for 320 som with service charge. Ours is 150 and no service charge. By any standard this is not expensive - a double shot cappuccino for less than $3. Considering how expensive it is to get coffee to Kyrgyzstan, and the high price of milk, this is actually very cheap.

Regarding the chicken sandwich, I apologize for the tastelessness of the sandwich. We are addressing this with our kitchen staff and development team. About bread - we cannot produce the same kind of bread as in Europe, though we would very much like to. There are some suppliers of bread that would be better, but the price of the bread would make the sandwich extremely expensive.

Again, I apologize for your experience which was tainted by unmet expectations. We are working to fix the menu item issues you have raised. I am sorry that you felt we were not a budget location, and again, we do not advertise ourselves as a budget location, but compared to other cafes in Central Asia, and especially compared to Europe, our prices are very competitive.

We do hope to see you again at Sierra!

Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Level Contributor
84 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Loved it!”
Reviewed June 26, 2014

We missed this place and loved it even more when visiting a second time through town. They were great, food was even better and more choices.

Visited June 2014
Helpful?
1 Thank WolfgangsMusic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nzuzbrad, Owner at Sierra Manas, responded to this review, July 7, 2014
Dear WorldtravelingOkie!

Thanks for taking the time to review our cafe and note that you came back to us again. We have worked hard to expand our menu, both our drinks and food, so are happy you enjoyed your experience at Sierra.

Brad
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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