i stayed in the hotel shortly after its opening and the ratio value/price was great for otherwise horrible overpriced astana. after another 5 months i returned and everything went a bit worse. starting from the end: he ordered wake up call was forgotten, with early breakfast prepared hastily only when i arrived. from the A in the room water started to drip the last night and almost broke my cellphone. out of the four days, only twice the room cleaning was without large mistakes (once, i had to require it at 6pm, the other time there was no paper in the toilet, and glasses were not changed /washed). and, well, wifi is still free, but no more fast. the reception staff is nice and polite, but... well another hotel on a soviet trajectory, i am afraid: amazingly launched, then slowly fading down... next time, i probably return to esil again.
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