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“Great Experience!”
Review of G Empire Hotel

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G Empire Hotel
Ranked #44 of 61 Hotels in Astana
Reviewed March 11, 2014

Enjoyed my one week stay at this hotel. Excellent service provided by hotel staff though not all of them can speak English. Room temperature was comfortable. Food was ok except for breakfast: not much of a variety.

Room Tip: 'Green Supermarket" just next door. Very convenient. 'Small Supermarket' across t...
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  • Stayed: February 2014, traveled on business
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Thank SueGoghari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 - 20 of 69 reviews

Reviewed December 11, 2013 via mobile

At first everything seemed perfect. Nice reception, nice WARM room, etc. But when I came back the receptionist apologized & asked me to move to another room because there was a mistake in there booking system. I didn't like the fact that I had to go with my baggage downstairs by myself without any assistance. But the worst thing was the room was FREEZING! It was -15 degrees outside & I really got cold. In addition, They use air heating and this one was so loud that I couldn't sleep with that noise. I had to turn it off and eventually the room was just icy. At the same time my colleague who stayed above my room had the same problem. Now I totally disappointed about the hotel. This thing covers all their other benefits.

Stayed: December 2013, traveled on business
Thank Babur A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2013

Hotel at a level of 3 star, the rooms are large and spacious, fairly clean bathroom.
Television transmission quality is poor, no electrical outlets near the bed.
Outside the hotel there is a huge supermarket called green, also there was a good exchange of money at the gates.
In hotel there is a Japanese restaurant that is open 24 hours and also serves Western food, the food is mediocre quality.

  • Stayed: October 2013, traveled on business
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Thank Kobi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2013

Situated in a neighborhood of apartment buildings and large shopping malls, this hotel offers decent accommodation at a fair price. Staff is competent, rooms and common areas well maintained and the neighborhood is safe. Others criticized the firm matress, I personally like it. Also, no problem with the shower in my room, except that the door is not closing well so there is minor leakage on the bathroom floor. All is clean, the air is fresh, rooms to the back are very quiet. 5 min away, across from the "Green" shopping center, is a mall with indoor farmers market. You find fresh vegetables, dried fruit and nuts, dairy products and other yummie stuff. Walking Abay Avenue towards the Radisson hotel, there is a good Italian restaurant on the right side.

Stayed: May 2013, traveled on business
Thank Andreas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

Hotels are very expensive in Kazakhstan when you compare with the service. They have large rooms . Only problem about the room is TV, all TV channels are in Kazakh or Russian. Shower equipments are not good. Breakfast is really terrible for this price. but there is a Japanese restaurant at the same place. they really have nice Sushis in that restaurant. Alsi internet connection is very nice and free.

  • Stayed: March 2013, traveled on business
    • Value
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Thank Atilla2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2012

Often stay in G Impire this year. Have used different rooms, different floors. Always the same problems: terrible shower equipment (never 'tune' right temperature and force), broken air-conditioner, absence of sockets near the table/bad. But nevertheless hotel deserve 4 from 5 for good staff, wholly satisfactory restaurant.

Stayed: October 2012, traveled on business
Thank Andrey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

A hotel situated in a large apartment complex from the 90's in the outskirts of Astana. The hotel has several room categories, we went for one of the larger rooms. Appreciated the fridge which we could stock ourselves fron the next door 24 hour hypermarket.

Only drawback was the underpowered airconditioning. Also, the hotel is not located very centrally however, there are many bus lines into town.

Breakfast is ok, although all the tables seemed to be wobble. The breakfast room is the Shogun sushi restaurant in the evening, ate delicious sushi there.

Room Tip: Choose a room facing the back of the hotel to avoid traffic noise.
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  • Stayed: June 2012, traveled as a couple
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1  Thank norwegianscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about G Empire Hotel

Address: Abay Avenue 63, Astana 010000, Kazakhstan (Formerly Imperia G Hotel)
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #44 of 61 Hotels in Astana
Price Range: $40 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — G Empire Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
G Empire Hotel is located in the historical part of Kazakhstani capital - Astana. Comfortable, luxurious and hospitable hotel is always ready to welcome you with all your preferences and fancies. Try chef-prepared dishes in Corona and Shogun restaurants at G Empire Hotel and you will come to experience the flavour again. You will enjoy the warm and friendly staff service. In our hotel we prioritize the delivery of good quality service at high speed for our guests. We will provide a comfortable stay for all guests no matter what is the purpose of their trip leisure or business. Choosing G Empire Hotel is choosing a quality! ... more   less 
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