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“Good hotel and convenient for business”

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Diplomat Hotel and Business Center
Ranked #12 of 61 Hotels in Astana
Reviewed September 16, 2010

It was very confortable to stay. People at reception is kind to us.
Internet connection thought hotel wifi is not free and unstable.

  • Stayed: September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank bwi0514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulfner, General Manager at Diplomat Hotel and Business Center, responded to this reviewResponded November 25, 2015

Dear Guest,

Thank you for your positive feedback from your stay at the Diplomat Hotel & Business Center in Astana.
We are very happy to hear that you were delighted with our services provided during your stay with us.
We highly appreciate your constructive feedback on areas for improvement, which is very valuable for us in our continuous strive to deliver excellent guest service satisfaction and value for money.
On behalf of the entire hospitality team of the Diplomat Hotel & Business Center, I would like to thank you for choosing our hotel and we wish to see you as our guest soon again.

Yours sincerely,
Magnus Ulfner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (148)
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71 - 77 of 148 reviews

Reviewed July 18, 2010

I stayed here 4 nights. The general prices in Astana are outrageous and this hotel is no exception. But the rooms are large and well equipped whereas the bathroom felt a bit small. Breakfast is good did include also coffee. Staff is very nice though sometimes a bit confused. Had a nice view from my room on the Baiterek tower, which is basically right next to the hotel. Complimentary WiFi is included. Would stay here again.

  • Stayed: July 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BabaBologna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ulfner, General Manager at Diplomat Hotel and Business Center, responded to this reviewResponded November 25, 2015

Dear Guest,

Thank you for your positive feedback from your stay at the Diplomat Hotel & Business Center in Astana.
We are very happy to hear that you were delighted with our services provided during your stay with us.
We highly appreciate your constructive feedback on areas for improvement, which is very valuable for us in our continuous strive to deliver excellent guest service satisfaction and value for money.
On behalf of the entire hospitality team of the Diplomat Hotel & Business Center, I would like to thank you for choosing our hotel and we wish to see you as our guest soon again.

Yours sincerely,
Magnus Ulfner
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago
Google Translation

  • Stayed: August 2017, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Денис П
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago
Google Translation

  • Stayed: July 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Jerem011986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2017 via mobile
Google Translation

Stayed: July 2017, traveled solo
Thank Frits G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2017 via mobile
Google Translation

Stayed: September 2016, traveled with family
Thank Аружан М
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomatHotelAstana, Генеральный директор at Diplomat Hotel and Business Center, responded to this reviewResponded July 13, 2017
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Reviewed June 26, 2017
Google Translation

  • Stayed: December 2016, traveled on business
    • Value
    • Rooms
    • Service
Thank Бедран Д
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DiplomatHotelAstana, Генеральный директор at Diplomat Hotel and Business Center, responded to this reviewResponded July 3, 2017
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Additional Information about Diplomat Hotel and Business Center

Address: D. Kunayev Str. 29/1, Astana 010000, Kazakhstan
Phone Number:
Location: Kazakhstan > Akmola Province > Astana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Astana
#9 Luxury Hotel in Astana
Price Range: $88 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diplomat Hotel and Business Center 4*
Number of rooms: 77
Official Description (provided by the hotel):
Diplomat Hotel & Business Center in Astana is a First Class full service hotel with excellent location in the city center of the capital. Behind the rounded, modern façade the Diplomat Hotel & Business Center offers large, comfortable and stylish rooms and suites with warm colours and tall windows with panoramic views. Enjoy superb dining in El Gaucho Argentinian restaurant with carefully selected top class meat, grilled over open fire. On the 21st floor, you will find the DIP Lounge, where we offer an astonishing panoramic view of Astana and Japanese cuisine and selection of inspiring drinks from our Sky Bar. The Lobby Bar is open 24/7 and is the natural meeting venue in the city. Select something to eat from our rich menu or just have a drink and relax while watching the Baiterek Monument just in front of the hotel. When you feel for some recreation, you have free access to the Bali Spa with gym, pool, saunas and Hamam. In the Bali Spa we are proud to offer various treatments for your body and health with massage and beauty saloon, and refreshing healthy fresh juices from the Bali Spa Bar. The Diplomat Hotel & Business Center offers convenient Meeting & Event solutions. The Baiterek Ballroom is perfect for big banquets, congresses or exhibitions. For smaller meetings, we recommend our luxury and comfortable VIP rooms. Always in the Diplomat Hotel & Business Center: Free WiFi, Complimentary Breakfast, 24h Room Service, Laundry Service, Multi Lingual Staff. ... more   less 
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Also Known As:
Diplomat Hotel Astana

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