I had to stay in this hotel in the old part of Astana as it was organised by a professional link there. On arriving we were quoted a daily rate of $US83 for a single room. At check out time we were charged $US110/day with no explanation as to why the sudden steep increase in price, except that 'this room rate was not expensive for a 4 star hotel located in Astana'.
Hotel Mukammal will have to lift its game if it is serious about being a 4 star hotel. The rooms are tired, carpet is worn, wallpaper and paint need a lift. The breakfast is ordinary and the staff are indifferent. There are much better deals in other hotels the old part of Astana.
I would not recommend this hotel.
- Official Description (provided by the hotel):
- The hotel "Mukammal" is equipped according to modern standards of hospitality and safety. Free Internet WiFI, electronic safe, satellite TV, international telecommunication facilities are always at your service. Restaurant with national and European cuisine, Business centre, free parking, transfer from airport and railway station, car rent, laundry. The travel agency at the hotel offers visa support and is ready to help foreign citizens in getting registration at the migration office. Also we offer organization of conferences and seminars, meetings of business partners and coffee-breaks, buffet tables, presentations, cocktails and catering, excursion around the city and services of guides and translators. The flexible system of discounts for constant and corporate clients is provided. ... more less
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