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Chhorm Kanha
Siem Reap, Cambodia

Amazing breakfast ❤️

5.0 of 5 bubblesReviewed Jun 8, 2018via mobile
I love this resort. ❤️😍 it was amazing for there breakfast ❤️❤️🍉🍎🥓🧀🥖🍔🥪🥐🍞🍜🥗🍲🍙🥛☕️🍹🥃🍽 it was so so good + a good room, which I didn’t expect from the prices that we paid for 😍😘 will stay there again if I go to phnompenh ❤️🇰🇭
Date of stay: June 2018
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Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this review
Responded Jun 11, 2018
Dear Chhorm K,

Warmest greetings from Diamond Palace Resort & Sky Bar

Thank you for rating us and sharing your experience to other guests on TripAdvisor. It was our pleasure to provide best services and comfortable stay to our guests, this is our prime focus and commitment.

Thank you again! We’d be grateful for you would review us on TripAdvisor about our services facilities,staffs performance.

Looking forward to welcoming back you soon

Thanks,

Best Regards

Chan Sothun
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (257)
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24 - 29 of 257 reviews
Reviewed June 7, 2018

Diamond Palace Resort and Sky Bar is a simple hotel in the middle of the city. The location is good, though its easy to mill the lane where the hotel is located. The main attractions are under 15 minutes distance from the hotel. The hotel is multi storeyed acnd the rooms are very comfortable and compact. The hotel reception is lean, but the pool at the root top is amazing. It gives a very good view of the entire city along with a bar present at the terrace. Good for a short stay with family and friends

Date of stay: May 2018
  • Trip type: Traveled with friends
    • Value
    • Location
    • Service
Thank ChristianChandran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded June 10, 2018

Dear CHRISTIAN C,

Warmest greetings from Diamond Palace Resort & Sky Bar

Thank you for rating us and sharing your experience to other guests on TripAdvisor. It was our pleasure to provide best services and comfortable stay to our guests, this is our prime focus and commitment.

Thank you again! We’d be grateful for you would review us on TripAdvisor about our services facilities,staffs performance.

Looking forward to welcoming back you soon

Thanks,

Best Regards

Chan Sothun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed June 6, 2018 via mobile

When we booked the hotel, we thought that it was a 4-Star hotel, but it is not by Cambodian or American standards- more like 2-stars. It looked nothing like the pictures posted. The rooms are very run-down, the sheets stained, and the beds were very hard. When we weren’t given the appropriate amount of towels, the staff was very hesitant to provide more towels for some reason and came up to see for himself if we were lying.
There is only one air conditioner that does not properly circulate cool air to reach to one side of the room.
There is also loud Buddhist chanting outside from 4am-8am. Not sure if this happens everyday as we were here for only one day, but I was not able to sleep well.

The roof top bar and pool was nice, smaller than in the photos. Like many reviewers mentioned, the price of food at the hotel restaurant was very pricy. I believe the manager encouraged us to eat and drink there, but we ate elsewhere.

Breakfast was less than average: not many options and very little food. We had to ask the hotel staff to replenish the food.
Overall, the hotel does the job for an affordable price, but we did have better quality service and accommodations at another 3-star hotel in Phnom Penh for the same price.

Date of stay: June 2018
Trip type: Traveled with friends
Thank Ginger L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded June 7, 2018

Dear Ginger L,

Warmest greetings from Diamond Palace Resort & Sky Bar

Thank you so much for review us on TripAdvisor.

I apologize about this experience stay with us I am sorry about the lacking of services & staff performance. the bed sheet stain and other thing was happened in during of your stay with us. All your concerns has been improvement.Diamond Team. also young team in the block as you seen. But they are pushing themselves to upgrade the services performance as one of other standard Hotel in Phnom Penh. if you stay with us during your next stay in Phnom Penh,I will show you the opposite.

Looking forward to welcoming you soon

Thanks,

Chan Sothun

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 31, 2018

We stayed here for 2 nights and found the hotel room clean with good AC.
The breakfast is a buffet with both Asian and Western food.
The hotel location is good and the staff friendly.
What I enjoy the most was the pool at the top with a cool view of Phnom Penh. The pool is small but never crowed.
Overall it is a pleasant hotel to stay in.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank c0c0papill0n
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded June 3, 2018

Dear c0c0papill0n,

Warmest greetings from Diamond Palace Resort & Sky Bar

Thank you so much for taking your time to review us on TripAdvisor .We are satisfies to hear that your had great stay here with us and had met your expectation.
Once again! thank you for overall review about services & staffs performance.

We hope you'll choose our Diamond Palace Resort and Sky Bar in the next time you're in Phnom Penh.

Thanks, Best Regards

Chan Sothun

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 29, 2018 via mobile

Hotel front looks unimpressive relative to its name as it situated itself in a small one way alley next to a gas station (upside: drivers know where it is even if they don't know about the hotel).

Location is good as its next to a vibrant bar zone and the famed Malis restaurant, and across the road a couple of massage parlours and more food. Not as great as by the Riverside, but you get what you pay for, and it's just USD 2 tuk tuk away.

Great room for the price, no bathtub but room was clean and comfortable with everything we would expect from a 4 stars hotel room.

Top floor swimming pool is pretty small, so go in with the expectation to just cool off from an afternoon of walking. View is good though, since there are not that many high rise buildings around as it is not in the busiest part of PP .

Service is great as all staff speak English and are willing to help and advise.

Would recommend.

Date of stay: May 2018
Trip type: Traveled as a couple
Thank Tobed6969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded June 3, 2018

Dear Galaxilam.

Warmest greetings from Diamond Palace Resort & Sky Bar

Thank you for perfect rating us and sharing your experience to other guests on TripAdvisor. It was our pleasure to provide best services and comfortable stay to our guests, this is our prime focus and commitment.

Thank you again! We’d be grateful for you would review us on TripAdvisor about our services facilities,staffs performance.

Looking forward to welcoming back you soon

Thanks,

Best Regards

Chan Sothun

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed May 28, 2018 via mobile

This hotel was okay for the price but it really let itself down for certain aspects of our stay.

The staff were friendly and helpful but whenever we had a query, there was only one person at reception which often delayed their response to our queries.

The room was very average, the safe didn’t work and the mirror in the room was very distorted and could almost pass as a funhouse mirror. The bed sheets were TERRIBLE! The bed sheet was very worn and old and had stains on it, you could also see where they had been washed so many times that they had fabric bubbles and the blanket cover even had a massive rip in it- something you don’t expect to find in a hotel. We requested new bed sheets, but seen that housekeeping just made our bed and kept the same old sheets. We then had to then ask reception again for sheets, after about 45 minutes of waiting the guy at reception told us they had no spare sheets.. in the entire hotel! He then proceeded to put a duvet cover as a sheet on our bed, it barely covered the mattress and kept coming off. We complained again and then he just went into the room across from ours and left us with those sheets to put on ourselves (he was on his own downstairs so he was busy).
The pool and bar upstairs are nice, except a little pricey. We were charged a hefty service charge on one sandwich, when we were guests in the hotels. We also ordered room service and left our plates outside and they were left there for over a day!

The breakfast was nice and the setting of the restaurant was pleasant. There was also always tuck tucks outside to bring you to the nearest sites which was handy.

Date of stay: May 2018
Trip type: Traveled as a couple
Thank ellendempsey
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diamond Palace ... H, General Manager at Diamond Palace Resort and Sky Bar, responded to this reviewResponded June 3, 2018

Dear ellendempsey,

Warmest greetings from Diamond Palace Resort and Sky Bar

I apologize about this bad experience. I am sorry about the lack of cleanliness & staff performance in your room and information about the bed sheet and other thing was happened in during of your stay with us.
And I apologize also about myself,however, we already trained to my staffs to be improvement with our services performance.
if you stay with us during your next stay in Phnom Penh,I will show you the opposite.

Looking forward to welcoming you soon

Thanks,

General Manager

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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