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“We found it great!”
Review of Khmeroyal Hotel

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Khmeroyal Hotel
Ranked #149 of 269 Hotels in Phnom Penh
Papamoa Beach
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“We found it great!”
Reviewed March 30, 2010

stayed here in Nov 09 after looking at most hotels along the Tonle Sap rivefront. rooms were standard but ours were very clean. great views with large opening windows (if you get a riverfront room) Met the owner who organised accomodation for us in Siam Reap at the other hotel he owns (Neak Pean) also organised a driver for us who took us up to Siam Reap and drove us around for 4 days, then bought us back to Phnom Penh. All in all, I would definately stay there again.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EuanMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
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English first
Level 2 Contributor
1 review
Reviewed February 19, 2010

The hotel room was amazing, with clean sheets and bathroom. Fantastic view of the the main road and Mekong river. You can enjoy the buzzling city down below with children doing breakdancing and street stalls. Down side of a tiny sized lift for 3. But an overall good stay for affordable prices.

Stayed February 2010, traveled with friends
Helpful?
Thank maya_jess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 3, 2010

We're a family of three and had a large room that overlooked the Meekong for $45US. It had a restaurant on the rooftop and breakfast was included in the price - buffet with a reasonable selection of both asian and western. Yep the rooms weren't the cleanest but definitely not the worst we looked at. Huge windows in our room so it was great watching all the boat traffic on the river, and all the locals by the river in the evening. We found the staff at this place extremely helpful, nothing was too much trouble - looked after our luggage at reception till our bus came etc. Also has free internet in the lobby - 3 computers.

  • Stayed December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wendy-KevinF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level 6 Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 6, 2009

we made the fatal mistake of allowing our taxi driver to recommend this hotel. it has nice views of the river but that's about it. the room was big but it was filthy - loads of rubbish under the bed (the staffs' children used the rooms during the day as a kind of creche). the beds were like sleeping on boards. the breakfast was terrible. they lost some of our washing and then denied we'd ever handed it to them (it was found eventually but i had to argue) and then, to top it all off, the plumbing system above our room sprung a leak and we had a water feature in our room. Plus it wasnt cheap. The only upside was that the staff did seem friendly unfortunately they were just clueless. Our top tip? do your research and stay somewhere else - there are some great boutique hotels in this city. We went up to siem reap for a couple of days and when we came back we stayed in the FCC - boy what a difference and for only USD12.00 a night more than this hotel.

  • Stayed March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drsgbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Phnom Penh hotels

Zurich
Level 6 Contributor
138 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 3, 2009

We have been at the Khmer Royal Hotel for the first time. The location ist nice, just along the river. The rooms are okay, only cleaning is really weak, the rooms are not up to the standards we expect.
We did not try the food as there was only a Lebanese restaurant adjacent to the hotel.

  • Stayed November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thomas_Moritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 8, 2009

I stayed in this hotel 2 days, actually, i am in my room right now. The hotel has something strange, you don't feel very secured in a way i can not explain : the manager offered me twice "massage" in my room, even late in the night ! I just refused and he didn't insist. The breakfast is not good at all, except if you eat bred, butter and jam. Despite these points, if you take a room with river wiew, it's a clean and good location one. But, i recommend to choose between Guesthouses (for the charme) and good hotels (Le Pavillon, Le Bougainvillier, etc..) and nothing between. Enjoy !

  • Liked — nothing or maybe the elevator !
  • Disliked — the rest
  • Stayed August 2009, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank FlowerCake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khmeroyal, Owner at Khmeroyal Hotel, responded to this review, September 18, 2013
Khmeroyal, Owner at Khmeroyal Hotel, responded to this review
September 19, 2013
Reply to Tripadvisor.com on August 8, 2009 by Owner
“Poor and desuet hotel”

Dear Guest,
Thank you for your feedback regarding Khmeroyal Hotel. I am certainly disappointed for your stay was not the best that it could have been. I would like to apologize on behalf of the previous management and its team for your stay.
Now, under new management standard procedure would be to offer an upgraded rooms and the refurbishment of our guest rooms is done, as well as changed all new lamps, new curtains and our lobby, bar and Restaurant always clean. We have taken steps to insure all rooms are up to our high standards inspection before check in customer including clean and secured. We have also replaced 4 new computers with high speed internet and Wi-Fi in the lobby with AC. For seeing the change please Click, http://www.khmeroyal.blogspot.com/2013/09/responded-to-tripadvisor-guests.html

Best regards,
Owner of Khmeroyal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai
Level 6 Contributor
93 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
Reviewed July 8, 2009

The hotel is old, reception is not swanky - but for the cost they do a great service. Breakfast is very simple.

t has got an excellent view of the river. One can go to the terrace in the evening and spend quality time.

  • Liked — Cost and service
  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ChennaiChandramohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Khmeroyal Hotel

Property: Khmeroyal Hotel
Address: 383 Sisowath Quay, Sangkat Chey Chumnah, Khan Daun Penh, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #149 of 269 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Khmeroyal Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Khmeroyal Phnom Penh Restaurant & Bar Open-aired lunch and dining on the Basac & Mekong riverKhmeroyal VIP. upstair with AC. the best views on riverside, just step out a few minutes to King Palace, national museim & silver pagoda.The Khmeroyal menu introduces generous flourishes of traditional real Khmer flavors. While the menu is still built on Khmeroyal main-stays such as Angkor & Cambodia national draft beer with free salt-chili roasted peanut, deli-fresh sandwhiches, buger and khmer-made pizzas, the heart of the menu remains a finely crafted blend of Asian, Mediterranean and Western-influenced flavours.Open Bar on river serves all kinds of can cold drinks and beer, Kifo drinks menu and beers & wines in 24 hours, with comfortable chairs to sit and relax, look to Basac & Mekong river and a lot of tourists walking on riverside.Open Daily 6a.m. - MidnightHappy Hour 5:00 - 9:00 p.m. ... more   less 
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