We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great rates for a fading beauty, but bad experience”
Review of Khmeroyal Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Khmeroyal Hotel
Ranked #140 of 271 Hotels in Phnom Penh
Reviewed March 30, 2011

I planned to stay at this hotel for three nights. The staff seemed very friendly, the room very spacious and with big windows. The price was definitely ok and even negotiable and came with breakfast incl, which I also thought was ok. You can tell that the hotel has seen better days and is a bit rundown, but the price also reflects that. It's not overpriced. Compared to other places on the river a real find!
I would hesitate in recommending it though, because the room to the riverfront was very noisy, not so much the street noise, but I've been woken up at 5:20am by an exercise class outside the window playing very loud music, but you can get that anywhere on that strip. Then I got a very precious ring stolen out of the room, that I just forgot to put back on. They do have safety boxes at the reception and make you sign that they are not to held responsible for 'losses'. The manager was correct and supportive to find the ring but I just didn't feel comfortable there anymore. So watch your stuff, use the lockers and you might have a real good stay there.

  • Stayed: March 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank danmark19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (134)
There are newer reviews for Khmeroyal Hotel
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

93 - 99 of 134 reviews

Reviewed October 7, 2010

Unless you are travelling on the cheap, don't even consider this place. Dirty old rooms, hot water heaters that burst in your room and minimal security (door keys work on multiple rooms). One good thing is the roof top terrace with nice views of the river.

  • Stayed: November 2009, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank hurleyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khmeroyal, Owner at Khmeroyal Hotel, responded to this reviewResponded September 12, 2013

Respond to Tripadvisor.com on Oct 7, 2010 by owner
“Terrible, don't stay here.”
Dear Reader,
Under new management, i checked all complaints on tripadvisor and the problems. i found out 1-all rooms are clean as the pictures on
http://www.khmeroyal.blogspot.com/2013/09/responded-to-tripadvisor-guests.html
2- all locks are different keys and all locks are expensive, bought from lock shop.
Maybe this customer is drunk and can not control them self.
We are welcome to this customer back to Khmeroyal Hotel to inspect and tell true, we offer 1 day free stay.

Thank you for your information.
Best regards,
Mr. Yourin Ngim
Owner of Khmeroyal & Neak Pean Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2010

stayed here in Nov 09 after looking at most hotels along the Tonle Sap rivefront. rooms were standard but ours were very clean. great views with large opening windows (if you get a riverfront room) Met the owner who organised accomodation for us in Siam Reap at the other hotel he owns (Neak Pean) also organised a driver for us who took us up to Siam Reap and drove us around for 4 days, then bought us back to Phnom Penh. All in all, I would definately stay there again.

  • Stayed: November 2009, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank EuanMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2010

The hotel room was amazing, with clean sheets and bathroom. Fantastic view of the the main road and Mekong river. You can enjoy the buzzling city down below with children doing breakdancing and street stalls. Down side of a tiny sized lift for 3. But an overall good stay for affordable prices.

Stayed: February 2010, traveled with friends
Thank maya_jess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2010

We're a family of three and had a large room that overlooked the Meekong for $45US. It had a restaurant on the rooftop and breakfast was included in the price - buffet with a reasonable selection of both asian and western. Yep the rooms weren't the cleanest but definitely not the worst we looked at. Huge windows in our room so it was great watching all the boat traffic on the river, and all the locals by the river in the evening. We found the staff at this place extremely helpful, nothing was too much trouble - looked after our luggage at reception till our bus came etc. Also has free internet in the lobby - 3 computers.

  • Stayed: December 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Wendy-KevinF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2009

we made the fatal mistake of allowing our taxi driver to recommend this hotel. it has nice views of the river but that's about it. the room was big but it was filthy - loads of rubbish under the bed (the staffs' children used the rooms during the day as a kind of creche). the beds were like sleeping on boards. the breakfast was terrible. they lost some of our washing and then denied we'd ever handed it to them (it was found eventually but i had to argue) and then, to top it all off, the plumbing system above our room sprung a leak and we had a water feature in our room. Plus it wasnt cheap. The only upside was that the staff did seem friendly unfortunately they were just clueless. Our top tip? do your research and stay somewhere else - there are some great boutique hotels in this city. We went up to siem reap for a couple of days and when we came back we stayed in the FCC - boy what a difference and for only USD12.00 a night more than this hotel.

  • Stayed: March 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank drsgbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2009

We have been at the Khmer Royal Hotel for the first time. The location ist nice, just along the river. The rooms are okay, only cleaning is really weak, the rooms are not up to the standards we expect.
We did not try the food as there was only a Lebanese restaurant adjacent to the hotel.

  • Stayed: November 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Thomas_Moritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Phnom Penh hotels
0.1 mi away
Sovanphum Guesthouse
Sovanphum Guesthouse
#108 of 271 in Phnom Penh
105 reviews
0.1 mi away
Diamond Palace II
Diamond Palace II
#194 of 271 in Phnom Penh
198 reviews
0.4 mi away
Le Grand Mekong
Le Grand Mekong
#104 of 271 in Phnom Penh
227 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Cozyna Hotel
Cozyna Hotel
#129 of 271 in Phnom Penh
124 reviews
0.2 mi away
Bougainvillier Hotel
Bougainvillier Hotel
#64 of 271 in Phnom Penh
416 reviews
0.1 mi away
The Frangipani Royal Palace Hotel
Show Prices
Show Prices
Show Prices

Been to Khmeroyal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Khmeroyal Hotel

Address: 383 Sisowath Quay, Sangkat Chey Chumnah, Khan Daun Penh, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #140 of 271 Hotels in Phnom Penh
Price Range: $15 - $27 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Khmeroyal Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Khmeroyal Phnom Penh Restaurant & Bar Open-aired lunch and dining on the Basac & Mekong riverKhmeroyal VIP. upstair with AC. the best views on riverside, just step out a few minutes to King Palace, national museim & silver pagoda.The Khmeroyal menu introduces generous flourishes of traditional real Khmer flavors. While the menu is still built on Khmeroyal main-stays such as Angkor & Cambodia national draft beer with free salt-chili roasted peanut, deli-fresh sandwhiches, buger and khmer-made pizzas, the heart of the menu remains a finely crafted blend of Asian, Mediterranean and Western-influenced flavours.Open Bar on river serves all kinds of can cold drinks and beer, Kifo drinks menu and beers & wines in 24 hours, with comfortable chairs to sit and relax, look to Basac & Mekong river and a lot of tourists walking on riverside.Open Daily 6a.m. - MidnightHappy Hour 5:00 - 9:00 p.m. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, TripOnline SA, Travelocity, Orbitz, Cancelon and Hotwire so you can book your Khmeroyal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing