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“Good location... not much else”
1 of 5 bubbles Review of The Bright Lotus

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The Bright Lotus
Ranked #52 of 318 Phnom Penh B&B and Inns
Brisbane, Australia
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good location... not much else”
1 of 5 bubbles Reviewed January 8, 2011

We booked this place after being dumped in the centre of the city and making a dash for the river front area. It overlooks the National Museum which the sun sets behind beautifully which can be seen from the hotel. There is free internet, though the owners and their family members are usually using it. The cleaner tossed out my fiance's $300 teeth protector (which was perhaps stupidly soaking in a glass) and then denied it. The owner didn't seem to care about this and made no effort to rectify the cleaner's expensive mistake. The staff there seem inattentive most of the time, and unfriendly at others. Give this place a wide berth unless sunsets are your thing.

  • Stayed December 2010, traveled as a couple
    • Value
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Helpful?
1 Thank Flagpies09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    16
    48
    29
    4
    13
See reviews for
9
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7
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Dutch first
  • English first
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  • Indonesian first
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  • Any
English first
Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed October 30, 2010

We stayed here twice during our travels, so the fact we went back shows how happy we were. This guest is right in the middle of the town, overlooking the national museum (which is a beautiful building that you will never tire of looking at). Being so central comes with the disadvantage of being noisy too, and the traffic on the road below can be heard all night. If you're a light sleeper, you might want to consider whether this is the right place for you (or at least bring ear plugs). Despite this, the rooms are very clean and security is excellent. We checked rooms in guest houses all round this area, and booked in here as they were the cleanest by far. The guesthouse offers good room rates which are clearly advertised on the main desk; if you are staying for more than one night then tr to negotiate a discount. Other reviewers have mentioned smelly towels... this is not the case, in fact we had brand new towels both times we stayed there so seems like they've resolved that problem.

  • Stayed October 2010, traveled with friends
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Helpful?
1 Thank sha-lou-j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed October 9, 2010

I booked this hotel and had good correspendance with the owner via email - the pick up at the airport was good, The hotel is on a very noisy street. I booked a superior room and had a choice of one on the 1st or 3rd floor. Both rooms didnt have windows, the bedding appeared clean however there was an over riding smell of sewerage from each of the bathrooms which was evident as i walked into both ot the rooms without entering the bathroom. I move hotels straight away without staying the night - the owner didnt seem surprised at all. Excellent location however there are better hotels for the same price - i wouldnt recommend this hotel

  • Stayed October 2010, traveled solo
    • Value
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Helpful?
Thank SMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Phnom Penh hotels

Worthing
Level Contributor
58 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed September 1, 2010

If you are looking for a good value, basic hotel with efficient staff in a great location, this is the place for you! We were were thoroughly impressed with the place. The rooms are fine – quite large with bathroom and air con for $18. There were immaculately clean and are cleaned every day with fresh towels. It is not the most modern of hotels but it suited us fine.

The location is brilliant. Right opposite the National Museum (amazing building!) and the Royal Palace, and about 1 min from the Riverfront and all the bars and restaurants there.

Contrary to some other reviews we found the staff very pleasant. The women who work at the hotel also work in the attached restaurant and they all work very hard and very long hours. It is worth bearing this in mind. Their gorgeous little children are often about the place. They were so helpful in assisting us sort out onward travel into Vietnam, our Vietnamese visa (the cheapest price we found by the way), our bus to Siem Reap and also a tour of the Killing Fields and S21.

Here are a few Phnom Penh recommendations. There is a great place called Daughters of Cambodia on the same road as National Museum. It is a charity that helps young girls who had been sex trafficked. There is a wonderful shop and a café upstairs with free-wifi and delicious food. We also ate at Friends, a fab tapas restaurant that serves as a training enterprise for former street children. By a happy coincidence we also did a Cambodian cooking course with Frizz restaurant (it was great and so is the food there!) and the chef who ran the course actually trained at Friends and is now a successful chef as well as studying business management at university.

We loved Phnom Penh. And we loved staying at Bright Lotus – in fact we came back on our second visit to the city.

  • Stayed August 2010, traveled as a couple
    • Value
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Helpful?
Thank Ezziebahnezzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed July 7, 2010

I had no problem reserving a room for 3 nights via email. I stayed in a 1st floor room, which was very clean, and the staff cleaned it daily. The room included TV, fan and air-con, hot-cold shower. The staff was not warm or friendly but certainly polite. The location -- directly opposite the National Museum -- is unbeatable. For $16/night, I was very satisfied!

  • Stayed July 2010, traveled solo
    • Value
    • Location
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Helpful?
Thank FulltimeTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne Australia
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 bubbles Reviewed July 2, 2010

This is very basic guest house accommodation with no frills, but as everyone says the location is terrific. We stayed here on our first trip to Phnom Penh; we had no problem with our booking.

The staff that served us did what they needed to do but didn’t go out of their way to be friendly, but neither were they unfriendly. Internet access is available for a fee. The rooms were clean enough albeit dated and very dark. The towels were not great and there was no help up those stairs with the luggage.

At $18 it is a low cost option. Not great, but certainly not the worse place we have stayed. When we returned to Phnom Penh we did stay elsewhere, it was a few dollars dearer, but a lot more comfortable and friendlier (and they carried the bags!)

If you want plain no frills accommodation then this might be the place for you. If you want a bit more comfort and a few welcoming smiles then there are other places.

  • Stayed June 2010, traveled with family
    • Value
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Helpful?
1 Thank Ouseboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed April 28, 2010

Completely average, although the location was excellent and, despite our reservations, it proved to safe. We paid $18/night for a double - maybe a touch overpriced given that it's room-only meaning you have to find breakfast in probably the pricest bit of town, making the real cost closer to $25/night for two people.

Rooms are themed to induce a feeling of suicide, which isn't great when you've spent a day at S21 and the Killing Fields, and the staff are miserable to a person. But, straining to find some positives, the room was quite big, there is aircon, the bed was comfy (although the only cover was a really grubby looking blanket-type-thing - we slept in our sleeping bag silks) and the shower was hot. There was also a (tiny) TV with some cable channels. Fortunately we had friends in P-P so just used the hotel as somewhere to sleep - you wouldn't want to be hanging out there. On a general theme, P-P is a two night town, tops.

  • Stayed March 2010, traveled as a couple
    • Value
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Helpful?
Thank Trigger30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Bright Lotus

Property: The Bright Lotus
Address: 22 Street 178, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Hotel Style:
Ranked #52 of 318 B&Bs / Inns in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Bright Lotus 2*
Number of rooms: 15
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Also Known As:
The Bright Lotus 1 Guest House Hotel Phnom Penh

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