I spent only one evening in this hotel, but found the accommodations to be rather comfortable. The staff was friendly and helpful upon arrival, and escorted us to our room. The new lift was rather out of place, but impressive. The room was spotless, had a comfortable bed, a proper tub in the shower (the first we encountered on our travels in Cambodia!), an efficient (if a bit noisy) air con, and big windows letting in lots of natural light. We slept well and were pleased with how close we were to the riverfront, although the hotel was initially a bit difficult to find as it's on a side street.
My only complaint would be the breakfast service. The hotel only had one waiter working for the morning rush (this was during Chinese New Year, so it was quite busy) and the poor man was running about like a chicken without a head. The menu was unimpressive, and obscenely overpriced considering we were in Cambodia, but we rationalised that it was just part of the comfort of not having to venture far. It took 10 minutes to even place our order, and another 10 minutes for the food to arrive. When it finally did, my boyfriend's omelette was overcooked on the outside and runny, completely undercooked, on the inside. The waiter was nowhere to be found, probably tending to another one of the now more than 10 tables that needed servicing, and so we had to go inside to ask for his dish to be recooked. Another 5 minutes go by, and his food arrives, but by this point, we were frustrated. We ate quickly, paid our bill ($4.50 per dish for food that costs $1.50 anywhere else in Cambodia seemed like highway robbery!) and left.
We were then accosted by an employee of the hotel who was friendly enough to try to book our bus tickets for us to go to Sihanoukville - at a commission of course. We declined, saying we were heading to the station for ourselves anyway, but he insisted to the point of annoyance. It's a rather common trait amongst Cambodians in a touristy area, so it wasn't surprising, but it was rather unwelcome from a hotel employee. We grab our bags and go to hail a tuk tuk to the station, and our friend comes out and calls one for us - the driver then tried to overcharge us for the ride and we had to haggle for a few minutes before finally continuing on our way. Again, not uncommon in Cambodia, but after breakfast, was just one more thing to frustrate us.
Overall, it's an above average hotel with sometimes overly helpful staff, but its' location makes it worthwhile. And at $22 for the night, it's just what you'd expect.
- Official Description (provided by the hotel):
- The ideal location for visiting the city, or business, this hotel renovated in 2012offers all the amenities, with modern lift, large superior rooms and a buffet breakfast in the new dining room.All services, visas, bus ticket, personal safety are assured. ... more less
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- Also Known As:
- Hotel Angkor International