We stayed at the J Villa for 10 days in June 2013.
After having looked at a couple of other hotels in the same area we decided to take the deluxe room at the J Villa. So first the positives: The location is really central but not too noisy. Also I really liked the overall design and the furniture. The concrete pool is also quite stylish.
Now the negatives, only one person on the staff can speak english. The breakfast is really disappointing, too: you are only served a small portion of scrambled eggs with tiny pieces of bacon, and they don't even have black pepper only some cheap white pepper from the supermarket. Don't get me wrong, I'm not that picky but if we pay that much per night I do expect more. I stayed at a much cheaper hotel the previous 3 nights and the breakfast there was much better.
At first I was happy to have negotiated a cheaper rate because we had planned to stay there for 2 weeks. But having a jacuzzi in the room was one of the main reasons for us to take the deluxe room. However, the jacuzzi never worked. When we complained to the staff, they came up with a load of cheap excuses and they promised us to fix it - which of course they never did. Their worst excuse was that they had given us the discount because the jacuzzi doesn't work. But we negotiated the discout on the basis of us staying for 2 weeks, not because of the jacuzzi. They never mentioned the problem of the jacuzzi to us! This really got us angry and they even admitted that the jacuzzi never worked at all.
So with the jacuzzi not working we were stuck with this big bathtub, where having a shower is just really impractical since you don't have any curtains and the whole bathroom gets wet.
It also looks like they were running out of money when it came to the bathrooms, the design is really boring and I had to buy my own glass to place my toothbrush.
So in general i think it could be a great place but they need:
-better trained staff
-fix the jacuzzi (or at least be honest and tell the guest it doesn't work from the beginning.)
If you still want to give it a try, just dont take the deluxe room, it's not worth the price you're paying for.
- Official Description (provided by the hotel):
- J Villa is conveniently located in Street 278 BKK 1, within meters of many restaurants and shopping. This 9 room quality and personalised boutique hotel has an outdoor cool off pool and sun deck. Take your complimentary breakfast under our mango trees in the court yard, a drink buy the pool or bar area. Tuk tuk tours of Phnom Penh, airport transfers, private car taxi transfers, and bus tickets can be organised by our front desk or request by email for prices. The property is located just a 6-8 minute drive or a 15 minutes walk to the Royal Palace, National Museum and the Riverside area, a short walk to Wat Langka and the Independent Monument. Phnom Penh International Airport is a 30-minute drive away. Our rooms - Standard, Superior, Deluxe and Deluxe Twin are all air conditioned, flat screen cable TV, mini bar, personal safe, toiletries, complimentary wifi in all areas & complimentary bottled water daily. J Villa has a 24 hour reception, all of the rooms are non smoking as is the interior of the hotel, smoking is permitted in the outside areas and shared balconies. We welcome you to J Villa with smiles and our friendly Khmer staff. Please enjoy your stay with us. ... more less