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“Well chosen accommodation.”
Review of TeaHouse

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TeaHouse
Ranked #19 of 267 Hotels in Phnom Penh
Certificate of Excellence
qld
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Well chosen accommodation.”
Reviewed February 2, 2014

We stayed one night and found the hotel to be very good. On arrival we were upgraded to a very large room with 2 beds, one queen and one double. The bathroom was clean and everything worked. The outlook from the window was a fascinating street scene, not noisy. We enjoyed happy hour and dinner in a delightfully cool area near the bar and pool. The location was excellent.It was a 10 minute walk through the elegant embassy area to the Royal Palace. Tuk tuks were available at the door and a board on the hotel fence displayed the prices. Most useful. The staff were friendly and helpful at all times. We would have liked to have been able to stay longer.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josieQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,132 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (130)
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Gold Coast, Australia
Level 4 Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 1, 2014 via mobile

We ended up staying here because our first preference had been booked out. We stayed here for one night and that's all that we would want to stay for. The rooms were ok but when we walked into the bathroom, the bathtub tiles were covered with mould. We even found a couple of ants crawling in our bed while we were sleeping.

Breakfast was ok, I really liked the omelette station. There's room for improvement when it came to service. We ordered drinks from the bar and the waiter got our order wrong about 3 times. It probably would have been easier if he had written it down. The spa was good but I feel the prices in Phnom Penh are a little more expensive. All in all an ok hotel if you're happy to stay for only one night.

Stayed January 2014, traveled as a couple
Helpful?
Thank tracey2586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thepavilion, Owner at TeaHouse, responded to this review, February 3, 2014
Dear Guest, Many thanks for your positive review and sorry about the trouble you had. We are continuously working on training the team and I hope our guests will appreciate improvements. We are also working on establishing a hospitality training center, but this is taking a lot of time. Keeping finger crossed! Cheers, Alexis
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 31, 2014 via mobile

I liked the entrance to this hotel with the fish pond and secret hideaway spots where you can relax in the little garden. Swimming pool also a big plus. The buffet breakfast with fresh fruit good! And the staff are very helpful. Outside are always tuk-tuks waiting to take you anywhere and the hotel posted up a tuk-tuk rate signboard on the outside which lessen the negotiating struggle.
Overall we had a good stay and its good value for money.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leanaa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chiang Mai, Thailand
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 26, 2014 via mobile

Fantastic value for money hotel...
We have been traveling around Asia with a £20 to £25 per night budget for two months... This hotel is without doubt the best we have stayed in by a mile....
Breakfast is fantastic with ample choice to keep everyone happy...
Great staff...
Nice clean spacious hotel...
You will not be disappointed...

Stayed January 2014, traveled as a couple
Helpful?
1 Thank Unot1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarcangelo di Romagna, Italy
Level 6 Contributor
443 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 26, 2014

Jambo, Travellers ! The employee, when I arrived, wasn't polite and make me angry !!! Then, he made his apology. Third floor, room 305, our room. Lift. Very nice gateway, four pc free of charge in the hall. During the three days I was there, the staff was helpful, and they book the transfer to Sihanouk Ville, for me. One night, I got problems with A russian woman with her three children, because an 1 am the children jumped in thir room, over mine. So after a strong discussion I had with this unpolite woman, the day after, she was out, and the kindly manager ( a young and nice girl ) made me 10% of discout on the bill. Buffet, for breakfast, in a windy room. A bit pricy, but good choise.

Room Tip: Room 305, two beds. The television is in a wall not in line with the two beds. I used a towel to av...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aloba3591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 6 Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed January 25, 2014

We stayed here for a few nights and really enjoyed the location. It is a bit removed from the waterfront but that allowed us to wonder through other neighborhoods and find little restaurant and shop treasures. The staff were very friendly and helpful, good options for breakfast and service. I thought that the rooms could use a chest of drawers or similar but otherwise they were spacious and clean. Comments have been made about the odd location of the pool but I thought it was fine. Slightly removed from the restaurant and surrounded by foliage I didn’t find the location to be a problem. Good proximity to the bar for a cocktail. Photo-op tip: take the elevator to the top, walk up another flight of stairs past what looks like an unfinished construction to get to the roof. Not much décor to speak of, but great views of the city – nice for some long exposure shots in the dark as well. Would stay here again.

Room Tip: Stay on a higher floor to avoid the noise on the street and check out the rooftop for a great view o...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamisCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 22, 2014 via mobile

This is a nice little hotel with some special touches but unfortunately is right next to a building site which starts up at 7am! Also the hotel itself was doing works, drilling, banging etc, the whole time we were here. Not good if you are jet lagged and need a sleep during the day!!! Not relaxing at all. Food in the restaurant was very good and complimentary iced tea on arrival was a bonus.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Clairelouisehalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TeaHouse

Property: TeaHouse
Address: 242 #32 Street, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #19 of 267 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — TeaHouse 3*
Number of rooms: 52
Official Description (provided by the hotel):
TeaHouse is one of Phnom Penh's newest hotels and is inspired by the world of Tea. It offers 52 rooms with an Asian touch, a large Tea Lounge with a wide selection of cakes, ice-creams and plenty more with a choice of over 30 kinds of teas. ... more   less 
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