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“Good hotel.”
Review of TeaHouse

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TeaHouse
Ranked #16 of 274 Hotels in Phnom Penh
Certificate of Excellence
Reviewed January 26, 2014

Jambo, Travellers ! The employee, when I arrived, wasn't polite and make me angry !!! Then, he made his apology. Third floor, room 305, our room. Lift. Very nice gateway, four pc free of charge in the hall. During the three days I was there, the staff was helpful, and they book the transfer to Sihanouk Ville, for me. One night, I got problems with A russian woman with her three children, because an 1 am the children jumped in thir room, over mine. So after a strong discussion I had with this unpolite woman, the day after, she was out, and the kindly manager ( a young and nice girl ) made me 10% of discout on the bill. Buffet, for breakfast, in a windy room. A bit pricy, but good choise.

Room Tip: Room 305, two beds. The television is in a wall not in line with the two beds. I used a towel to av...
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  • Stayed: December 2013, traveled as a couple
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Thank Aloba3591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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770 - 776 of 1,176 reviews

Reviewed January 25, 2014

We stayed here for a few nights and really enjoyed the location. It is a bit removed from the waterfront but that allowed us to wonder through other neighborhoods and find little restaurant and shop treasures. The staff were very friendly and helpful, good options for breakfast and service. I thought that the rooms could use a chest of drawers or similar but otherwise they were spacious and clean. Comments have been made about the odd location of the pool but I thought it was fine. Slightly removed from the restaurant and surrounded by foliage I didn’t find the location to be a problem. Good proximity to the bar for a cocktail. Photo-op tip: take the elevator to the top, walk up another flight of stairs past what looks like an unfinished construction to get to the roof. Not much décor to speak of, but great views of the city – nice for some long exposure shots in the dark as well. Would stay here again.

Room Tip: Stay on a higher floor to avoid the noise on the street and check out the rooftop for a great view o...
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  • Stayed: November 2013, traveled as a couple
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Thank TamisCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014 via mobile

This is a nice little hotel with some special touches but unfortunately is right next to a building site which starts up at 7am! Also the hotel itself was doing works, drilling, banging etc, the whole time we were here. Not good if you are jet lagged and need a sleep during the day!!! Not relaxing at all. Food in the restaurant was very good and complimentary iced tea on arrival was a bonus.

  • Stayed: January 2014
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2  Thank Clairelouisehalls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

I travel a lot and in my tours, I happen to stay at different kinds of hotels-good, bad , big, small etc. But one thing, which is common in all the hotels is the reception area and the other usual fact about reception is that it's an indoor thing. I am not sure about you, the reader, but if you ask me , I have never seen any hotel with an open-air reception area. Yep, you read it correctly-open-air, that's precisely what I said! And this was something which blew me away when I entered this hotel-TeaHous.

As I said, the reception is probably the most unique feature of the hotel. It's completely open. The hotel has tried to utilize the front porche of it very nicely. At the moment you enter, you are greeted with a welcome drink and you see yourself surrounded in lots of greenery. The staff is friendly. There is problem of language to some extent but the hotel staff still does a decent job when it comes to speaking English.

The room which I took was a normal, single occupancy room. Mine was a pretty basic one(had a window for sure) with just the minimalistic facilities. The washroom was okay, small but can't be called bad and had hot water. The staff tries to do their best to keep the room clean.Only once I didn't find my room made up and staff did clean it up right away. Mine was on the second floor and the decor of the floors is also nice. It's not really like the other hotels-glittery and all fancy yet is pleasant to the eyes.

I ordered the food once. since I am veg, there wasn't much for me to order and I ordered my food from outside.In the morning, the complimentary breakfast menu is good. There is a good variety of several items including fresh fruit, bakery items, juice and the obvious-tea and coffee. Besides the breakfast area , there is swimming pool and also a small gift shop, owned by the hotel itself.

The best thing for me was that the hotel offers wifi internet with a good speed. Since I was there for work, it was very important for me to have the internet. Also, just outside the hotel, there are several "tuk tuk" with drivers wearing the t-shirts saying "friends of TeaHouse" . It's really tough to make the tuk-tuk drivers understand where you want to go but these guys, who stand outside, are good and since they are probably linked or registered with the hotel, are safe as well to use.

Overall, the hotel is completely worth the money. If you are looking for a good hotel which won't charge you a lot and yet give you a very good place to stay at Phnom Penh, TeaHouse is a highly recommended one.

  • Stayed: August 2013, traveled on business
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1  Thank SharmaAman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014 via mobile

We stayed here twice whilst travelling around Cambodia and both times the rooms, staff and service were excellent. We checked in, booked buses, a boat trip and a massage all at the same time without any fuss. Hotel was clean and nicely decorated and breakfast was okay. I would recommend, especially for the bargain price

Stayed: January 2014, traveled as a couple
Thank ralphredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2014

After having stayed at 1 of the sister hotels, they could not accommodate me on my return, so I booked this hotel.
I got a good rate however, although the room was extremely small, but ok for 1 person. The air conditioning is right above the bed, so even on low it is freezing, and then when I turned it off, it became very hot, it would have been good to have installed it on a wall further from the bed.
The restaurant/pool area is delightful, most of the staff are very pleasant, with some exceptions, including 1 waiter, who is very moody, and sometimes talks and sometimes totally blanks guests. The staff overall need more training, they are hard to find sometimes, and never take the initiative to offer you anything.
Also they fumigate the building every 2 weeks. I was present for 1 of these visits, the staff had given notice of this, but I was totally unprepared for the extent of the smoke, when I arrived on the ground floor, I stepped out the lift, and could not see anything. It made me cough and was very unpleasant. I spoke with a friend in Laos, whose building undergoes the same regular treatment, he told me that these chemicals are very dangerous, and that the building should be not entered for at least 4 hours afterwards... Maybe this treatment, if necessary, should be carried out at night, or all guests and staff should be told they should not be around the building for 4 hours, as this appears to be a health hazard.
I did however like this hotel, but feel a few points need fine tuning.

  • Stayed: January 2014, traveled solo
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Thank roland r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thepavilion, Owner at TeaHouse, responded to this reviewResponded January 20, 2014

An owner's life is tough! A review a few days ago complained that there were ants in the rooms (not usual though), this one complains about fogging.... We do treat every two week for insects and mosquitoes. But the products we use are blown away by the wind a few minutes after treatment and the chemicals are not toxic to mammals. Cheers, Alexis

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Reviewed January 17, 2014

We loved our stay here, although it was for just one night. We were upgraded to an apartment, which was very spacious. It's a really trendy hotel and would recommend staying here. The food was good, staff were excellent who all have great English. Swimming pool was small but was nice place to relax at. The hotel are happy to store luggage for you while you take in the sights of the city. TV channels if you get the time have lots of English speaking choices!

  • Stayed: December 2013, traveled as a couple
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Thank Orla L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TeaHouse

Address: 242 #32 Street, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #16 of 274 Hotels in Phnom Penh
Price Range: $35 - $51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TeaHouse 3*
Number of rooms: 52
Official Description (provided by the hotel):
TeaHouse is one of Phnom Penh's newest hotels and is inspired by the world of Tea. It offers 52 rooms with an Asian touch, a large Tea Lounge with a wide selection of cakes, ice-creams and plenty more with a choice of over 30 kinds of teas. ... more   less 
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