We stayed in room 4 of the Governors House. The plus point of the hotel is that it is aesthetically very pleasing.
The bad points were that our room had no proper shower nor door to the bathroom.
The staff had no training whatsoever, on asking for a beer at the bar I had to open the bottle myself. The pool was green (unlike the photos) - I would not have attempted a dip!
Breakfast as mentioned in previous posts was laboured, having to ask several times for some scrambled eggs. The Belgian owner appeared to be lighting incense candles around his fine decor while Rome burned is all I can say.
We were unable to get a bill for our stay as they had run out of paper.
The Cambodian staff I have to say were trying their very best to please. It is disappointing to be greeted at the front desk to hear all the things that have gone wrong and the blame being put on them by the Belgian owners.
It would also have been nice to ask how our stay was when leaving by the owners....despite them being on the desk not a word said as they dealt with problems.
This place needs a hotelier which it regrettably does not have and I would avoid until it gets one.
- Official Description (provided by the hotel):
- The Governor's House boutique hotel in Phnom Penh - the most luxurious and exclusive place in Phnom Penh.The Governor’s House is an exclusive boutique hotel with 12 rooms in an elegant colonial-style mansion located in the heart of BoeungKeng Kang I (BKK I), an area which is known as the best residential area in downtown Phnom Penh, located just a 10 minute drive from the Riverfront. The hotel is only a short drive to the Independence Monument, the Royal Palace, the Silver Pagoda and the National Museum.The hotel was once home to a senator of Phnom Penh and is an old style architectural beauty; tastefully furnished with all original colonial antiques. The hotel shows the exquisite taste in the interior design as directed by the owner, an award winning and internationally recognised interior designer. This boutique hotel offers a perfect balance of colonial style elements combined with modern amenities. With three stories in a Victorian style building, the hotel is inspired by the Asian architectural treasures of ‘The Strand Hotel’ of Yangon, ‘The Raffles Grand d’Angkor Cambodia" of Phnom Penh and the ‘Oriental Hotel’ of Bangkok while still maintaining its originality. The owner recognises the needs of the 21st century business traveller and offers free wi-fi, daily newspapers and an excellent 24 hour concierge.The Governor's House offers an outdoor pool, a restaurant offering breakfast (a la carte menu), lunch and dinner with both outdoor and indoor seating, and balcony space to relax and enjoy the views. ... more less
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