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“Lovely!!”

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Juliana Hotel Phnom Penh
Ranked #105 of 265 Hotels in Phnom Penh
Kuala Lumpur, Malaysia
Level Contributor
127 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Lovely!!”
4 of 5 bubbles Reviewed January 3, 2013

This was a lovely surprise a little far from town but we didnt mind that at all as the smog in the town is quite chocking while here you can relax by the swimming pool and its very peaceful,there is a lovely gym there, the breakfast was amazing and a great variety too. See the boys across the road and heck a deal on a tuk tuk for the day he takes you there and waits for you outside, we had a great time there.
On the nagative side Its a bit of a cheek to charge in house guest 4USD per person for the use of the sauna ,the hotel let its self down there, there was need for that, could have included it in the price and it would not be so in your face!!!

  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank tazy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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343 reviews from our community

Traveler rating
    34
    156
    82
    52
    19
See reviews for
37
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
Great Malvern, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

Stayed 3 nights at the start of a tour of Cambodia. Very nice room, excellent bathroom, good sized pool. Breakfast good though a bit chaotic when all the tours were in at the same time! Location is a bit away from the main riverside tourist area but tuk tuks are cheap. Have to admit to being surprised by the other less positive reviews.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
1 Thank ValM1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Breaux Bridge, Louisiana
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed December 6, 2012

We stayed here because it was closer to our conference than a downtown/riverside hotel would have been. It really is in an odd and difficult location -- one driver thought he knew where it was but then spent 15 minutes circling the neighborhood looking for it -- but only a 10-minute $3 tuk-tuk ride from the river.

The Juliana looks as though it might once have been quite nice, and it still has some elegant touches such as the mural behind the reception desk. But everything -- the lobby, the rooms, the halls -- is badly in need of restoration.

The pool is really nice. Cool, inviting, and swimmable. And the restaurant, although it looks just as tired as the rest of the hotel, has decent food at reasonable prices. But it's pretty much downhill from there.

During our stay at the Juliana most of the other guests were from one or more large tour groups. This made for crowded and noisy public spaces, especially at check-in and check-out time.

The Juliana would be quite acceptable if it were a true discount hotel. But the room rate is high for what you get: although it's only about half of what you'd pay with a discount rate at the Intercontinental or LeRoyal, the rate is still twice as high as some small and decent hotels in better parts of town.

Also, note that if you hire a taxi through the hotel to go back to the airport or to drive you around town, you will pay about 150% the rate for ordinary meter taxis. In some cases the hotel taxi is nice enough to be worth the price, but in this case it's a beat-up old car. So, if you are happy with the taxi and the driver who takes you from the airport, get his phone number and book him for the return trip as well.

  • Stayed November 2012, traveled on business
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    • Cleanliness
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Helpful?
1 Thank AssimilatedCajun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
173 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
2 of 5 bubbles Reviewed November 11, 2012

will drive you away from this place. No lights on in the lobby. Lamps unplugged. Dark. You go to the garage to take the elevator to your floor. No air conditioned halls. Then, alas, you open your paper thin door with a key, and walk into a room with a cement desk, cement floors, a very basic bathroom -- and hot as heck when you first turn the air on. Hint: undo the plastic card from its holder and leave in the slot that works the air so you don't have to come home to a hot room later. It is clean. The shower works great. The bed is comfortable. The pillows work. Your tour operator pulled off another profit-making coup. You left reasonably happy from what you originally thought would be a disaster. Only eat fresh or covered up food in the dining room. Mr. Cockroach was running on the open stuff just before you got there. We got there when he was still there. Have the Asian breakfast. Noodles and hot broth. Delicious and fresh.

  • Stayed November 2012, traveled with friends
    • Value
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    • Service
Helpful?
Thank Julian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Mansfield, Australia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed November 11, 2012

We were put on to this hotel by our travel agent and what a dissapointment. The hotel is tired and the staff reflect this as well. The location wqas very dissapointing being well away from the main areas of Phnom penh and requiring a tuk tuk to get anywhere. all in all not worth the $$

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mick and Rowena E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
114 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed October 30, 2012

Staff are very nice and helpful. Greeted with cocktail. The room was spacious. Cleanliness is okay. The location is near to bus station that saved our travelling time. The pool was great. We enjoyed our stay in Juliana Hotel.

Room Tip: Higher floors have less noise.
See more room tips
  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
Thank Sonia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 29, 2012

Would highly recommend this Hotel. The staff were ultra friendly and willing to help in anyway possible. We were greeted with a cocktail - nice touch. The room was very clean, pool lovely and cool - after suffering the heat!. Food was ample and well presented. Speaking from the value for money perspective you couldnt go past this hotel.

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HUGH W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Juliana Hotel Phnom Penh

Property: Juliana Hotel Phnom Penh
Address: 16 Juliana 152 Rd., Sangkat Vealvong Khan 7 Makara, Phnom Penh 12000, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #105 of 265 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Juliana Hotel Phnom Penh 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Juliana Phnom Penh
Phnom Penh Juliana Hotel
Juliana Hotel

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