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“Great Hotel!!!!”

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Jasmin Monument Hotel
Ranked #76 of 275 Hotels in Phnom Penh
Certificate of Excellence
Reviewed October 1, 2013

I stayed here in August and was so impressed by the hotel services, outstanding breakfast; wonderful accommodation with amazing bathroom and top quality mattresses. The staff are amazing, very professional and helpful. All you need is there and even more.... Definitely recommend it while staying in Phnom penh!!

Room Tip: contact the hotel directly for best rates
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  • Stayed: August 2013, traveled as a couple
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Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 5, 2013

Hi John,
Thanks for putting up the pictures :) and for a great review. We are happy you enjoyed your stay with us. All the best from everyone at the hotel.
Jason

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173 - 179 of 372 reviews

Reviewed September 23, 2013

First impressions of this hotel is absolutely lovely. You enter via a huge door (opened by a porter) and you are taken down a bamboo lined walkway to the pool area and then reception. The staff all speak good English and are very helpful. We had a twin room which was on the second floor and the porters took our luggage up for us which was a great help! The room was large, twin beds (both doubles) which were amazingly comfortable (the most comfortable we had in Cambodia) and the pillows were equally lovely. The bathroom was adequate although there was a bit of mould in the shower recess however the towels were fantastic - soft and lush. A tv, safe, wardrobe, lounge chair, foot stool, mini bar, free bottled water, ceiling fan and aircon made up the rest of the room. We were down the side of the hotel and didn't have a balcony or a view but the room was comfortable and quiet. Breakfast was served at the top of the hotel with a lovely view of the surrounding area if you chose to sit at the bench table at the open window. The food was good with lots of variety (toast, fruit, yoghurt etc) and the omlette was delicious. You are centrally located although if it is too hot to walk there are always tuk tuks available outside that will take you just about anywhere for a couple of $'s. We only stayed one night at the beginning of the holiday and one at the end but it was somewhere we would recommend although strangely we were charged two different prices for our stay (in the same room).

  • Stayed: September 2013, traveled with friends
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1  Thank 0412JuliaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 5, 2013

Hi Julia,
Thanks for writing an encouraging review. We are happy your stay with us was pleasant. So two things that we have noted are: the room price was different :) that is because we have the prices adjusted during high and low season and also if there are some promotions that we are running, then also the prices are different. The slight mould you mentioned, that will be taken care of, the housekeeping might have overlooked that. Rest assured all feedback is carefully looked and acted upon. Oh the view, yea you know with a square building and buildings on the site, there is only so much view that we can give. We are glad you understood that :). Thanks again for your review and for staying with us. All the best.
Sounly & Jason

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Reviewed September 22, 2013

We pre booked two nights at the Monument hotel but ended up staying for four as it was such a charming oasis!

Our room had a big balcony with table, two chairs and a hanging chair that overlooked the pool. The room itself was very large and had the most comfortable four poster bed we have slept in in a long time. There was also tea and coffee making facilities, cable TV, a very good Internet connection, and ensuite bathroom well-stocked with toiletries and a huge shower. Little touches like having citronella to burn make this a real sanctuary! There was also a good sized wardrobe and safe in the room, plus a good ceiling fan and air con.

The buffet style breakfast offered good choices such as fruit juice, tea, coffee, cereal, toast, jam, and eggs cooked to your preference, plus a different daily selection of veg or sausages, tomatoes, etc.

The room was incredibly clean and towels were replenished daily.

Cold draft beer was available by the pool side for a very reasonable price. Staff were charming, very friendly and helpful. The location was also excellent, walking distance to many of the sights, bars, restaurants etc in the city. Highly recommended, great value for money, would definitely stay again.

Room Tip: Our de luxe room at the front was perfect.
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  • Stayed: September 2013, traveled as a couple
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1  Thank Caroline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 5, 2013

HI Caroline M,
Thanks for a detailed and an encouraging review about our place. We are happy we were able to make your stay with us comfortable. Hopefully we will be able to host you again on your next trip here. You are a senior contributor and your appreciation matters a lot to us. Thanks again and have a wonderful time.
All the best from everyone here.
Jason & Sounly

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Reviewed September 19, 2013 via mobile

Thoroughly enjoyed our stay at the Monument Hotel, situated in a central quiet location within walking distance of the Monument and a 10-15 min walk to the riverside. The hotel receptionist July was fantastic, spoke very good English and was always at our service. We had a wonderful time in Phnom Penh and would highly recommend this hotel, we will stay again.

  • Stayed: September 2013
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Thank MelissaAlison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 5, 2013

HI MelissaAlison,
Thanks for your review and for staying with us. We are happy we got an opportunity to host you and will definitely look forward to hosting you again. Hope your return journey was safe and enjoyable. All the best from everyone here.
Sounly & Jason

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Reviewed September 18, 2013

I have stayed here a few times now. It is my favourite hotel for the price and staff are exceptional. The pool is always clean and being saltwater instead of chlorine makes it enjoyable to swim in. The view from the roof is a great place to start the day, Serving breakfast, sitting at the windows looking out onto PP. The bathrooms are good condition and for some one who loves a long shower, these are great. The rooms are spacious and air conditioned. The beds are comfortable and always have a good sleep here. I would highly recommend to stay here

  • Stayed: August 2013, traveled solo
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1  Thank stewartterry44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 3, 2013

Hi Stewart,
Our response to your review: :D we are beaming. Thanks so much. It really means a lot to us. You are a regular guest which already makes us very happy. Hope all your travels are safe and enjoyable.
All the best from everyone here.
Jason & Sounly

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Reviewed September 11, 2013

We stayed here on and off for two weeks as we were visiting our daughter who lives in Phnom Penh. We had a really nice room with a balcony overlooking the pool. The room was good value for money but the best of all was the very nice staff! Always friendly, always helpful with everything! Hopefully we´ll come back next year and then we will certainly stay in the Monument Hotel!

  • Stayed: August 2013, traveled with family
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Thank Duffing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Guest Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 3, 2013

Hi Duffing,
This is your first review and a happy one and thats awesome. Thanks for writing about us and we are happy you had no complaints. Please do come stay with us when you return. Keep well.
Jason

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Reviewed September 8, 2013

We stayed here for 2 nights in July and thoroughly enjoyed our stay. It was our first stay in Cambodia and the staff were very helpful with information. Our room was on the ground floor which was great because there is no lift. There is a small pool out the front which is very clean. The room was fine and good value for what we paid.

There are some very friendly tuk tuk drivers out the front and the staff at the hotel ensure that they do not overcharge you and they are all very happy to help.

They allow you to print your hands on the wall at the reception as long as you make a donation to a local charity which we thought was very nice. The breakfast was nice and you had a great view of the city.

Mid Twenties Couple

  • Stayed: July 2013, traveled as a couple
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1  Thank chrisgaffer07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MonumentHotel, Public Relations Manager at Jasmin Monument Hotel, responded to this reviewResponded October 3, 2013

Hi Chris,
Thanks for a very nice review :) we appreciate it a lot and its very rewarding to see our efforts are acknowledged. We hope you guys will come stay with us again on your next trip to PP. Oh the charities you donated for: One of the charities that you donated for is called SHISHA (fighting human trafficking).
Keep well both of you :)
Jason

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Additional Information about Jasmin Monument Hotel

Address: 29 #22s Street | BKK1, Tonlebassac, Chamkarmon, Phnom Penh 12101, Cambodia (Formerly Monument Hotel)
Location: Cambodia > Phnom Penh
Amenities:
Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #76 of 275 Hotels in Phnom Penh
Price Range: $22 - $40 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Jasmin Monument Hotel 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
A boutique hotel in a restored building that housed post Khmer Rouge UN Peacekeeping force. Monument Hotel, with its boutique rooms, offers guests a secluded and tranquil refuge from the bustling city. Enjoy your stay in any one of our carefully designed rooms. Start your day with our signature complimentary breakfast, relax at our salt water pool and sleep on our custom made pocket spring mattresses just like at home. It's not us; our guests say we have the best beds in Asia. ... more   less 
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