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All reviews eric kayser french bakery american embassy tuk tuk junior suite beautiful hotel top floor great boutique rooms are large royal palace breakfast is served mini bar passion fruit juice nice pool would highly recommend this hotel killing fields visiting phnom penh
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Reviewed November 20, 2017 via mobile

Forget all the big hotels please. White Mansion has everything you could wish for. From the moment you step into the stunning entrance with see inspiring sweeping staircase it gets better and better. The staff are amazing solo helpful and courteous. We had a 4th floor room with a fantastic terrace which even had an outside shower. The pool is lovely. The breakfast is very generous and supremely delicious. The ambience is unforgettable. I they give you an i phone to help you contact them at any point. They have there own Tuk Tuks too. And at $18 for a tour of about 4 hours is really reasonable. Ask for No 11 Tuk Tuk driver. He is a gentleman. Our only regret is that we could not stay longer. What a memorable stay. We will be back

Date of stay: November 2017
Trip type: Traveled as a couple
Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded November 22, 2017

Dear Valued Guests,

Thank you for sharing your great review about our romantic hotel and our famous Eric Kayser Cafe-Bakery!

I am thrilled to hear about your fabulous stay during your visit. We pride ourselves in providing our Guests with the 5 star service in which they should expect and deserve, even in a family sized hotel. I am very pleased we were able to meet this for you and I can’t wait to welcome you back.

We all truly look forward to your next visit.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2017

A lovely boutique hotel , well,situated, rooms well appointed and furnished, a lovely pool area outside and staff that were attentive from the time we arrived until we checked out, although there was construction going on next door you could not here a thing from your room, would highly recommend this hotel

Date of stay: November 2017
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank dean_suares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded November 22, 2017

Dear Valued Guests,

You make us love our work! It is a true pleasure for all the team to read such a comment about White Mansion and our famous french Cafe - Bakery Eric Kayser.

This is the best reward for our daily hard work.

Thank you so much for your very welcomed kind words. We all hope to see you again soon in our romantic hotel.

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017

as you can read from my title this is my third time to stay at this wonderful hotel.
Phnom Penh can be a crazy city. noisy. and bustling. but entering the doors of the White Mansion that all calms down to a sigh! the staff is wonderful and always with a smile and a question of what they can do to help you. The rooms are large and spotless.
The breakfast is great because you can chose between 3 different types of breakfast and ask for 2nds.
I love this hotel and it's staff and hopefully I will return next year for a 4 visit.
thank you to all the wonderful people here at White Mansion.

Room tip: I have never had a bad room here so I cannot help.
Date of stay: November 2017
  • Trip type: Traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank rmichaelUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded November 22, 2017


Dear Valued Guest,

WOW! That's what came to our mind when we saw you very nice and detailed review! Thank you so much for taking some of your precious time to describe White Mansion and our famous Cafe - Bakery Eric Kayser on Tripadvisor.
I guess there is not much we can add, you said it all.

We all hope to see you again soon at the former Residence of The American Embassy for the best romantic stay in Phnom Penh.

Warm regards,

Mrs Sokha Meu
General Manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017

We spent three nights at the White Mansion and would recommend it as a base for exploring Phnom Penh as it's very centrally located. The hotel itself is the old US Embassy building and is very well presented. We had a room on the top floor with a balcony view of the city. As we'd booked direct we had complimentary pickup from the airport which was a great help. Also they provide you with a smartphone for your visit so you can call the hotel anytime or chat with the front desk via WhatsApp if you need anything which is a great initiative. The room was very clean and well presented, with a complimentary minibar. The only slight negative would be that the shower wasn't quite as good as I would have hoped. That didn't detract from the visit though, the staff were very helpful and friendly.
The breakfasts were a highlight at the attached Eric Kayser bakery, cooked to order whenever you want them.

Date of stay: November 2017
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank rodneyafterdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded November 22, 2017

Dear Valued Guest,

Thank you for sharing your review of our historical building White Mansion and our famous Eric Kayser Cafe and Bakery with us.

I am incredibly pleased you had a memorable, romantic and enjoyable stay with us. Our staff is dedicated in going the extra mile and ensuring that our guests are comfortable and delighted when staying with us.

Our team is truly our greatest asset and I will be certain to share your kind sentiments.

We can’t wait for your next visit and we all look forward to welcoming you back in the near future.


Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2017

We have been there 2 nights and enjoyed every minute. Great spacious rooms with balconies. Friendly staff and in an convenient area, close to the centrum. Tuktuks outside the gate.Great breakfast with delicious bread.

Date of stay: July 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ulrike1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded November 22, 2017

Dear Valued Guest,

Reading your kind and fair review of your stay at White Mansion in Phnom Penh, I thought: wow, how lucky we are to have such wonderful guests! Believe me, the all team appreciate a lot the time you take to write your feelings about our historical Residence of the American Embassy, our famous French Cafe and Bakery Eric Kayser and the romantic experience you had.

Thank you so much to make us feel so good!

Warm regards,

Mrs Sokha Meu
General manager
White Mansion – Affordable Luxury

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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