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“Great Stay!”
Review of White Mansion

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White Mansion
Ranked #8 of 274 Hotels in Phnom Penh
Certificate of Excellence
Reviewed May 15, 2014

This is a great hotel, with an incredibly nice and professional staff. Fantastic pool, an oasis in Phnom Penh. The room was large with a terrace view of the city. I stayed in a different hotel in the same price range, but The White Mansion Boutique Hotel was far superior. I would suggest this hotel to anyone.

  • Stayed: May 2014, traveled solo
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Thank German C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 16, 2014

Dear German,

We are very pleased to see that you had a wonderful experience with us at White Mansion. We daily try to make our best for everyone to enjoy our interesting capital Phnom Penh.

I am sure you will continue your trip and flight back home with unforgettable memories of Cambodia: you are welcome here anytime.


Warm regards,

Ms Sokha Meu
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,067 - 1,073 of 2,010 reviews

Reviewed May 14, 2014

Having stayed at this hotel last year we choose to stay there again for our last day in Cambodia. From experience I find that returning to a previously visited town or hotel is often a mistake but not so with The White Mansion Boutique Hotel. The rooms are large with high ornate ceilings, dark wood contrasting the pale walls. The hotel is spotless throughout and the staff warm, friendly and willing to help whenever asked. The safety deposit box had been left by the previous occupier with the door open but in the locked position, however, I know that had I made the effort to advise the staff it would have been immediately resolved.

The pool, although long and thin, is actually one of the most refreshing pools we have encountered in Asia.

In reality I cannot find one negative statement about this hotel unless it was that one of the pictures was slightly crooked on the wall, but that is nit-picking to an infinite degree.

So would I recommend this hotel? Jokingly, I would have to say "No" as I would like to keep it a secret but seriously I would have to say "YES, YES and YES"

Room Tip: Any room but suites are bigger
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  • Stayed: May 2014, traveled as a couple
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1  Thank athome42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 15, 2014

Dear Valued Guests,

Thank you for sharing this raving review of your stay with us - we're absolutely thrilled by it! And thank you for coming again to White Mansion!

Feedback from our guests is always useful to us as we continue in our endeavour to provide a level of service and personalised experience that is second to none. It is so heartening to learn that you had enjoyed such a memorable stay with us.

Look forward to welcoming you back for another memorable experience in the near future. Promised, we'll check all the pictures on the wall prior to arrival :)

Warm regards,

Ms.Sokha Meu
General Meu

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Reviewed May 13, 2014

Great hotel. Deserves the number one spot.
I stayed in a junior suite, so not sure of the size of the normal rooms but mine was HUGE!
Nice and quiet, big walk-in shower, double basin, heaps of tv channels etc etc.
Brekkie down in the cafe is awesome, its basically "eat whatever you want".
Staff are amazing, you are never left opening your own door, finding your own taxi, or anything like that.
Great location, I used the spa as well - Really good
Anyway, you get the gist.... Good, good, good!

Room Tip: Junior Suite was amazing. Huge room with King bed and sofa/lounge area.
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  • Stayed: April 2014, traveled on business
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Thank 2Adam2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 13, 2014

Dear Adam,

Thank you for your glowing and thorough review of White Mansion! As you pointed out and enjoyed, we have many different ways to spend down time while with us from the pool to the Spa. Not to mention everything in the area off property such as the Royal Palace a few minutes away.

Thank you for mentioning our team that helped create a wonderful stay for you. Your compliments and our appreciation for assisting you regardless of the hour will be passed along all of them.

Thank you again and we look forward to seeing you again on your future trip to Phnom Penh.

Warm regards,

Ms. Sokha Meu
Général manager

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Reviewed May 13, 2014

No wonder it ranks no.1 in Phnom Penh. We stayed one night there. Staff are really welcoming. Rooms are clean and nicely decorated. Plus all beverages in the fridge is free :)

One of my experience among all trip!!

  • Stayed: April 2014, traveled with friends
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Thank heatherbobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 13, 2014

Dear Valued Guest,

Thank you so much for taking the time to write a wonderful review regarding your most recent stay at White Mansion.

We are glad you enjoyed your stay with us and the complementary non-alcoholic drinks from the mini bar. We all look forward to seeing you again on your next visit in our beautiful Kingdom of Cambodia.

Warm regards,

Ms Sokha Meu
General manager

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Reviewed May 12, 2014

Excellent service throughout the hotel and restaurant, beautiful building and well appointed rooms with extremely friendly people
Choose the suites, very spacious with some view and a small balcony for the smokers and they are very good value for money.
The river cruise they are recommending however is not worth going, I think one can find better options along the river itself.

Room Tip: Avoid the rooms on the groundfloor, very low ceiling and a bit smelly. The price difference to the...
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  • Stayed: April 2014, traveled with friends
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1  Thank Kotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 13, 2014

Dear Valued Guest,

Thanks you to you for your kind review. We are delighted to see that you enjoyed your stay in our peaceful and lovely former Residence of the American Embassy.

We all hope to see you again in the near future for a peaceful retreat.

Warm regards,

Ms Sokha Meu
General manager

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Reviewed May 11, 2014

It is a small boutique hotel that is run in an excellent manner. The small but fully equipped restaurant serves amazing breakfast as well as meals and drinks throughout the day. The rooms are nice and provide a lot of value for the prices they charge. It is in a good part of town making it easy to move around if you are a tourist.

  • Stayed: September 2013, traveled on business
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1  Thank TRamakrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 12, 2014

Dear Valued Guest,

Thanks you to you for your kind review. We are delighted to see that you enjoyed your stay in our peaceful and lovely former Residence of the American Embassy.

We all hope to see you again in the near future for a peaceful retreat.

Warm regards,

Ms Sokha Meu
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014 via mobile

I had spent 2 nights a nagaworld and then decided to switch to this hotel. The reviews are true and the service here is really good. They really pride themselves on their service. The hotel itself is quite chic and cool. The soft drinks in the mini bar are free which is good. They bring you a couple of cookies in the evening. They aren't double tree Hilton type cookies but still it is a nice gesture. I went for a massage here and found the bed a bit hard. Better to go to the bodia spa. The location is good, only about a dollar to the bars and clubs. They organized me a taxi to the killing fields and s21 prison for 30 dollars. Probably quite expensive but the road is very bumpy and weather very hot so I didn't mind to pay more for a taxi than a tuk tuk.
Overall a great little hotel with great service and you can't go wrong with booking this hotel for your stay in Phnom Penh.

Stayed: May 2014, traveled solo
Thank Drewmcnal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-WM, General Manager at White Mansion, responded to this reviewResponded May 12, 2014

Dear Valued Guest,

Good to hear you had a great time visiting our lovely city of Phnom Penh and staying with us at White Mansion. I agree with you, Killing fields and S21 worth spend few more dollars in a taxi with air con! Especially with the hot days we are experiencing.

Thank you for sharing with us your wonderful experience. It's guest feedback such as yours that ensures us we are maintaining our standards of providing excellent service to our guests.

I shared your nice words to the all team.

We all hope to have the opportunity to welcome you back soon in our residence!

Warm regards,

Ms Sokha Meu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 274 Hotels in Phnom Penh
Price Range: $109 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
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