I was denied boarding the plane at the airport because of a typo in the visa letter; coming back, somewhat stressed, not only did I get a fabulous room at a really low price (it would have been really easy to charge me the rack rate) and a great place to stay and relax, but the concierge also solved the visa issue in an absolutely miraculous and speedy way, and his colleagues from the morning staff tried hard to get the ticket re-booked (didn't work, but not their fault). That alone is five-star in any case and in any place of the world, especially as it was offered pro-actively.
The delay had the nice side effect of me staying there - the junior suite palatially high and extremely well furnished (the only small problem were some mosquitoes, and it was so late when I discovered them that I couldn't find the spray, which is in one of the cupboards). Great breakfast and it's much appreciated that this is served à la carte and not via the ubiuitous buffet. The great pool (a "Schwimmgang", i.e. 25 m long but very narrow) is a highlight, but do watch your step when you walk in (there are also warning signs); slippage is a strong option and there are no handrails. Location is nice, close to the boutique western cool-like tourist, shop and restaurant spot of 240 street. (Phnom Penh has areas for culture tourists, areas for mass tourists and bacpackers, areas for locals, and of course overlapping ones; the locals-only areas are of course the really interesting ones, but sometimes those catering to the Home in Tuscany crowd can be relaxing as well...)
I will definitely try to stay here again (the hotel is well-booked) when back in Phnom Penh.
- Official Description (provided by the hotel):
- Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more less
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