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“Nice and quiet”
Review of White Mansion

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White Mansion
Ranked #7 of 269 Hotels in Phnom Penh
Certificate of Excellence
Cape Town
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice and quiet”
Reviewed September 23, 2013

The location couldn't be better for us. In the city centre and away from crowds and noise. A beautiful house with specious and clean rooms. The staff is very friendly and helpflul, breakfast is taken in the modern styled Café - nice and good but not opulent. Exactly right. The street 240 offers many little boutique style shops, restaurants and even an organic supermarket. It's easy to catch a Tuk Tuk but it's also easy to walk to many attractions. Next time again.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BMLSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, General Manager at White Mansion, responded to this review, October 5, 2013
Dear Guest,

Thank you for giving us your feedback. it was a pleasure to have you with us and we all wish to see you again soon.


Warm regards,

Ms Sokha Meu
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,962 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (389)
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English first
Adelaide, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2013

This hotel is quite breathtaking and serene. We spent 1 night in the Junior Suite, which was just so huge. It had all the comforts you could want and was very quiet. It's location was very good wih a lovely restaurant across the road and deli. I wish we had a few more days here to relax in the busy city, a little oasis.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AFischer73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Mansion B, General Manager at White Mansion, responded to this review, October 6, 2013
Indeed we did the maximum during renovation so White Mansion can be a quiet and serene place to relax from the very busy and noisy city of Phnom Penh! Glad you appreciated it.

Have a peaceful week.

Thank you very much for your fair review.

Kind regards,

Ms Sokha Meu
Genral Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 23, 2013 via mobile

The room was really spacious and spotlessly clean, we were really impressed. The service was very friendly and all the staff were really informative and happy to help with everything we needed. The breakfast was great, you seemed to be able to order an unlimited amount, which we took full advantage of!

The hotel is an easy ten minute walk away from the royal palace and the riverfront and ideally located for lots of the nice restaurants and bars. The pool was huge and really clean. We had a great time and thought it was particularly good value for money.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LEB124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Mansion B, General Manager at White Mansion, responded to this review, October 6, 2013
So glad you appreciated our fresh and home cooked breakfast. Indeed, we do not prepare in advance, no buffet seating for hours in White Mansion: all orders made within minutes to insure quality.

Thank you for your kind words.

Warm regards,

Ms Sokha Meu
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level 3 Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed September 18, 2013

We stayed at the White Mansion during the last week of April for 4 nights and everything was first rate.

There is a very nice orientation by one of the lady staff members I think her name is Ms. Seng and she even told us what prices we may have to pay the taxi or Tuk Tuk guys for different destinations and marked out all the important places on a map.

We were there early and as the check in was after 2.00 Pm we left our bags and off we went with our previously arranged tour guide from the tour company for a tour of the markets, both the Russian market and the Central Market. Definitely worth the time spent there.

After lunch near the Central market we were back to White mansion and all our luggage was moved into a room just a floor above the reception. Huge room with a nice sitting area and a work table. The room was called the Junior Suite Double. We were a family of 3 and they had already set up the extra bed too.

Great Breakfasts with everything on order and the chef is French so delicious croissants and breads as well as eggs as per order, sausages hash browns etc. We did call for lunch once from room service and we ordered mainly Khmer food and they did a good job of that too.

All the soft beverages in the mini bar are complimentary and replenished daily.

The only little niggle was that if you were a little late riser or napped in the afternoon, there would be a fair amount of thumping and banging in the adjoining room which was used as a housekeeping store.

This is a central and very safe place to stay if you are there sightseeing and there are a fair amount of restaurants in the vicinity a short walk away. Road No. 240 is pretty well known and there wont be any problems coming back to the hotel any time day or night. Tuk Tuk’s are available just outside the hotel for longer commutes.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JKK459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muntinlupa, Philippines
Level 5 Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 17, 2013

Alain the Operations Manager made sure we had everything we needed from day one. I used to stay at the Naga World Hotel on my previous business trips,
now I have found my new home in Phnom Penh.I would always consider the White Mansion Boutique Hotel before any other establishment.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smudger6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 17, 2013

We stayed 4 nights with two kids (10 & 5) in a suite that was big enough to play hide and seek in. Super staff that put in and made an extra double bed for the kids. Clean and loooong pool and good breakfast. And when we asked for two strong gin and tonic we got exactly what we asked for :-)

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank perkalkyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom penh
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013

I choose that hotel because of the Great reviews from the Tripadvisor. And was initially happy after my arrival. But then it seems that this hotel has some serious problems with plumbing, Always after rain the sewage smell was all over the room all the room smelled like a toilet. After letting the front desk now they informed us that this is common during the rainy season ? Why not to fix it then ?

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank josutt j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Mansion

Property: White Mansion
Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 269 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
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