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“Gorgeous Hotel”
Review of White Mansion

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White Mansion
Ranked #6 of 278 Hotels in Phnom Penh
Certificate of Excellence
Reviewed January 30, 2013

One of the best hotels I have ever stayed. Beautiful decor, awesome service from all the staff, reasonable rates and great location.
Location - nice quiet street. It's not on the " River Front" , but honestly you don't want to be on the filthy, run down riverfront. 240 street is lined with kitschy boutiques and some good eating establishments. You can also walk straight up the street to The Royal Palace in around 10 mins. Tuk Tuks outside the hotel were all great operators, especially number 5 and Mr Tom.( might have been the ice cream and pizza that we used to bring them :)
Room - we were booked into room 310 for 3 nights. We loved the hotel we extended twice. Room 310 is a lovely large room with high ceilings, big well appointed bathroom, safe, nice toiletries, floor to ceiling wardrobes,comfy bed with great smelling bed linen ( strange but true) . Decor is simple, minimalistic and stylish. Each night your room gets a turn down service with divine little biscuits and coffee candy, nice touch. This room also had a small balcony that had an interesting view to the west. I was always finding something new in the view.

Service- impeccable and flawless from all staff. Check in was a great experience. Nothing was ever too much trouble.
Spa - This was one area that didn't impress me. Facility it self was clean and smelt great. Chairs for foot massage were uncomfortable and the foot massage was lack lustre and just boring, couldn't wait for it to end. Also had a back and shoulder massage which was very ordinary compared to what I had been getting elsewhere for less than half the cost.
The Cafe- breakfast range was good, quality great, service great. Cafe atmosphere is a little sterile and school cafeteria like.
Rates- look they were a little higher than what we had been paying for good quality accommodation but by Australian standards this hotel would have been around $350 a night back home so we were more than happy to pay the rate. The place is awesome and worth every cent.

Stayed: January 2013, traveled as a couple
1  Thank TOPCAT05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,533 - 1,539 of 2,049 reviews

Reviewed January 29, 2013

Beautiful setting for a stay in Phnom Penh. We thought at first we were not really in the centre of things but changed our minds. Plenty to do and see around us. Tuk Tuks were always available. We even hired one to take us to dinner and pick us up...5 people $5 round trip
4 of us had spa treatments and other than a little confusion at the beginning, the massages were good. 2 had relaxation massages and myself and sister-in-law had Indian head massages in our room. It was such a relaxing experience but I would recommend paying for it first and then staying put to continue to relax.

Hotel is spotless and the staff are very friendly and helpful. We had breakfast included which was also very good. Rooms were spacious.

  • Stayed: January 2013, traveled with friends
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Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2013

We just spent three very happier nights at this hotel and my only complaint is that we didn't spend longer there. The service was the best we've had at any hotel in the world...without exception every member of staff could not have been more helpful and friendly. The rooms were huge, comfortable and spotless, the food was great and served with smiles, and the pool was lovely. I can also recommend the Indian Head Massage in their spa. An hour of bliss. We were unsure how we would fair in Phnom Penh as we were with our 3 young children with the youngest being only 9 months. This hotel was the icing on the cake of our wonderful stay in this amazing city. We can't wait to come back! Thank you White Mansion!

  • Stayed: January 2013, traveled with family
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1  Thank jellyjack75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

We stayed at the White Mansion during our Cambodia tour January 2013. The hotel is quite well located in a better area of Phnom Penh (seems to be the embassy district). Tuktuks are always available outside the hotel and 2 or 3 USD get you almost anywhere in town (forget about walking in Phnom Penh - if the heat and pollution doesn't kill you, then the traffic!) The hotel is immaculate and the staff seems to be proud to work there - a really good sign. The staff is very helpful, we had a problem in one of the rooms (bad smell from shower) and they moved us within 15 minutes. The rooms on the top floor have little terraces overlooking the city, very nice for a sun-downer. The pool is very big and the breakfast is sufficient though a bit bland (however, the coffee was great).

Room Tip: Try to get a room on the top floor (4th) with terrace
See more room tips
  • Stayed: January 2013, traveled as a couple
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Thank Krautrocker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2013

We planning to stay in this hotel.whaaaaa look like a jail house.big walls in front of the hotel .one smaal door to go insite. Like a securitie prison .than we go insite o ask for rooms .sorry only you can book by internet. No rates availeble for pas by people.than the hotel is fitted with black marble
Like a funeral parlour. I can not imaged who disgn this hotel.looks great from the photos they have on the internet but not a pleasant hotel to stay as we had the feeling be watch all the time.also the price are to high for P P.

  • Stayed: January 2013, traveled with family
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2  Thank Petrus Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 24, 2013

We stayed here 3 nights in lateJanuary and remember it with great fondness. The room was good, tho some intermittent noise coming from hot water heater (I think) in one of the rooms we stayed in. This room had a terrace which we didnt use or need, (level 4). Was better on level 2. No irritating noises and a great room known as a junior suite The cafe breakfast was excellent and we looked forward every morning to the best coffee in town. A big plus as most travellers know!! The location was fabulous and Id like to give a well deserved plug to our taxi driver Mr Yin Vannack who can be located easily on line. He collected us from airport and was so obliging and fair in every way, we then used him for all our transport eg PPenh to Kep and back. 3 hrs $60, great car. $9 from airport to hotel. Highly recommend White mansion hotel staff. We relied on them and were never disappointed. Yay the White Mansion.

  • Stayed: January 2013, traveled as a couple
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Thank Janice G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013 via mobile

Hotel in middle of Phnom Penh not near river but lovely place to stay. Exquisite room and hotel and very helpful staff. They arranged car and guide for us, recommended wonderful restaurants. Would definitely recommend to friends.

  • Stayed: January 2013
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Thank Patkap5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12207, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 278 Hotels in Phnom Penh
Price Range: $97 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
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