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“Decent boutique hotel in Phnom Penh”
Review of White Mansion

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White Mansion
Ranked #6 of 267 Hotels in Phnom Penh
Certificate of Excellence
London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent boutique hotel in Phnom Penh”
Reviewed January 4, 2013

The White Mansion was a good value boutique hotel for our brief stay in Phnom Penh. Service was excellent - we arrived in the late afternoon on New Year's Eve and had all our evening's entertainment organised for us in a matter of moments. The rooms are of a decent size but ours did have a view over a car park. The breakfasts were generous with four/five set options. Overall, a very comfortable stay.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank hkknm2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (382)
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English first
Canberra, Australia
Level Contributor
46 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 4, 2013 via mobile

This hotel is housed in the former US embassy and has been tastefully reconfigured. The hotel reception staff are excellent as is Le Cafe the hotel dining area. It has a neat boutique pool area that makes the most of the limited room available but it is still 25 metres long. If you want a massive pool you won't get it in PP.

The rooms are spacious and we never heard anyone outside the room as per a previous review. The staff were timely and efficient. We actually got a decent coffee as good as you can find in a good cafe in Australia.

Breakfast is quality and prices are reasonable . They have a small boutique area selling handicrafts made by disabled people. Normally this stuff is poor quality. The handbags my wife bought for around $22 US were outstanding and were obviously selected to fit in well with the quality of the place.

We came with my family and could recommend the hotel as a quality Oasis in a busy city that is a $2 tuk tuk ride to the restaurants and action of Sisowath Quay and the palace.

If you want a Raffles style experience at half the price consider this.



Stayed January 2013, traveled with family
Helpful?
Thank Punchclerk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
87 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed January 2, 2013

Maybe I missed what the other reviewers who have given the White Mansion top scores saw.

Yes the rooms are big, yes they are furnished, yes they've got a large bathroom, etc. However, the rooms feel cold. Decoration-wise they're painted white and black, and for me they were missing something that made the rooms (or the hotel interior) unique, unusual or linked to Phnom Penh.

The attached cafe is good for breakfast (which was included in the rate), but at other times the service was really slow (30 minutes for a sandwich to arrive felt overly long especially when it arrived).

As I say maybe we missed what others saw.

Room Tip: Get a room at the front of the hotel, those at the back (especially on the 1st floor) have a pretty...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Round_t_World
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
164 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed January 2, 2013

We stayed there 4 nights and had a great stay. Super friendly staff, very helpfull and service minded, clean and big rooms, small restaurant with nice and healthy breakfast choices.
Nice pool, free wifi, well just positive things to say about the Mansion. Do not miss if you are staying in Phonm Penh.

Room Tip: Ask for room 415, great overlook over the city.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zvante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 1, 2013

A truly wonderful hotel. Beautiful, large rooms. A great location within walking distance of the Royal Palace and River. Lots of Restaurants to choose from on 240 Street. The service could not have been better, staff were friendly and very helpful. The extras are a nice touch, a decent DVD borrowing collection (incl kids titles) and free soft drinks a water in the mini bar. We stayed with 3 small children and we did not have to compromise style for child friendliness. There is a also a small room with an xbox that my son loved when touring in the heat was too much for him. There were numerous other families staying there but you would never know. One of the best I have visited.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank majurormi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 31, 2012

The hotel is wonderful. The rooms are clean and well appointed with attention to detail. The staff is professional and supportive. The children enjoyed the pool after a long day of exploring and were made to feel welcome. Based on the hotel, we wish we could have stayed in town longer!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thebrowns24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vavuniya
Level Contributor
142 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed December 31, 2012

If you want comfort security and attentive service look at the White Mansion crew which has improved over the year to make you feel at home since they attend to a smallest need with care and diligence; lovely Soka at the reception to give you guidelines and reserve tables for dinner as the walking talking encyclopedia of Cambodia and be a three-in one-friend,guide and philosopher in Phnom Penh.
One drawback amidst the quality are the dismal towels and the lack of a cozy lounge to laze.

I rate it as the best in Phnom Penh.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ruvinivavuniya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Mansion

Property: White Mansion
Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 267 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 
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