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“Best place to stay in Phnom Penh”
Review of White Mansion

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White Mansion
Ranked #7 of 277 Hotels in Phnom Penh
Certificate of Excellence
Reviewed May 16, 2012

We have been to Phnom Penh a lot and this is our favourite place to stay. Amazing value for money - considering you get a suite and an amazing breakfast. A beautifuly presented hotel, pool is excellent. It's all the small details that are the best. The staff came and picked us up at midnight and let us check out at 3pm. Can't recommend it enough!

  • Stayed: April 2012, traveled as a couple
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2  Thank EmmaTravelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 16, 2012

I booked 2 nights at the White Mansion at the last minute. I have travelled extensively for both work and pleasure and have to say this hotel was an exceptional experience. It has only been open around 4 months so I was told, refurbished colonial type villa. The staff were excellent, attention to detail on service and amenities etc was also excellent. I was booked into a room on the top floor which turned out to be too hot do to the time of the year and the capability of the air con unit. I asked to be moved to another room on the second night and this was immediately done without any fuss and in fact turned out to be an upgrade to a junior suite. I will certainly stay at this hotel again, but would advise against the top floor rooms on the hotest time of the year.

Room Tip: upper floor rooms have a great balcony but the air con struggled, as this is a new hotel, they may w...
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  • Stayed: April 2012, traveled solo
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2  Thank Bruce S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this reviewResponded May 16, 2012

Dear Valued Guest,

I would like to thank you for staying with us at White Mansion Boutique Hotel and for your kind review on TripAdvisor. It has been a pleasure having you with us and we are all delighted that our colleagues created memorable and enchanting experiences for you.

As you thought, we are currently changing all aircon units on the 4th floor to the most powerful ones so that our guests can enjoy the beautiful view and the fresh air. Work should be completed soon. In the mean time, we do not rent Deluxe rooms on the 4th floor anymore, unless aircon has been changed. We want all of our guest to have the most wonderful experience while staying in White Mansion.

We all hope to see you back soon!

Kind regards,

Sokha Meu
Guest Relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2012

This boutique hotel was a great place to relax after a busy and hot day walking around Phnom Penh. The staff is very friendly and will help you with everything. The room is spacious, clean and very well decorated. The hotel is near the independence monument, Royal Palace and National Museum. I definitely recommend this hotel

  • Stayed: April 2012, traveled as a couple
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1  Thank GSuomea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

Our family loved staying here, in fact we stayed a second time after returning from Kep. The staff and the rooms were great, value for money could not be beaten. After consulting the staff we had one of the best meals around the corner where mainly Khmers ate and I highly recommend asking the staff for their opinions on what and where to go outside of the normal tourist sites. We were travelling as a family, ours daughters are 6 and 8 and the staff could not have been more helpful or friendly. We will be staying there again on our next holiday in Cambodia, the pearl of Asia in repect to travelling with children.
We also had the hotel organise taxi to Kep and the Airport and the drivers were great, thankyou White Mansions staff.

Regards

S and R

Room Tip: We booked a twin queen size bed room which was great for us and the children, we particularly loved...
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  • Stayed: May 2012, traveled with family
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1  Thank WheresNext06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2012

25metre lap pool was a draw for us. The rooms were super large n service was excellent. Only problem we had was drainage in shower.

  • Stayed: April 2012
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2  Thank Tonandchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2012

We loved our stay in this hotel - the former US Ambassadors' residence. Good service; lovely, healthy breakfast and cafe with organic produce; nice big rooms that are well-appointed; fantastic location on fashionable Street 240. Highly recommend this hotel.

  • Stayed: March 2012, traveled as a couple
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2  Thank BudgerigarHanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2012

Just coming from Sihanoukville, our taxi driver kept one piece of luggage and had already left when we realized it. We had no contact to reach him; Thanks to the front desk people, they found him after quite a difficult and long research. Very helpfull. But besides that, what was incredible in this White Mansion, is the natural sincerity and attention each single member of the staff is giving to every one; they make you feel so good, always a smile, a little word and even for those with limited english skills, they bring you everyday a bit of sun shine :)

Location is good and very quiet. Swimming pool great to swim since it is long. Breakfast is the zen Cafe is gorgeous: fresh fruit juices, dozen of different italian coffee and tea, fresh bakery, cereals, eggs, etc... Delicious. The best? It's all you can eat! You can ask for unlimited refill of everything. Room (a Junior Suite for us) is elegant, a mix of modern, asian and european style with a charming simplicity. Big safe where we could store our computer. Free coffee, tea and all soda and water from the minibar.
We had a hard time leaving Phnom penh but Sieam Reap was waiting... we hope to come back one day but what is sure, we already recommend this hotel to our friend who will visit in July!
Congratulation for all the team!

Room Tip: Braksfast was not included with our booking but it's excellent: take a package where included!
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  • Stayed: April 2012, traveled as a couple
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3  Thank Adrien M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about White Mansion

Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 277 Hotels in Phnom Penh
Price Range: $91 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Welcome at the historical Residence of the American Embassy in Phnom Penh. Unique charming Boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. As a gift, all Privilege rate bookers will receive a complementary pick up from airport with a private car, a relaxing Welcome Khmer Massage, a delicious unlimited Eric Kayser breakfast (serve daily from 6am until 5pm!), a welcome drink, a welcome fruit plate, Early check-in and Late check-out whenever available, free use of the minibar in the room, unlimited WiFi and at last but not least full flexibility with free cancellation up to 24 hours prior checking day! ... more   less 
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