We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful in every way!”
Review of White Mansion

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
White Mansion
Ranked #6 of 267 Hotels in Phnom Penh
Certificate of Excellence
Hong Kong, China
Level Contributor
29 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Wonderful in every way!”
Reviewed February 1, 2012

Really loved this hotel. Beautiful yet simple decor to compliment the grand high ceilings and dark wood. Our family suite was so spacious with two queen (or even king?) size beds, two benches, and plenty of space for a Graco baby cot (provided by hotel) and large desk AND sitting area w 3 arm chairs.

Excellent location so close to shops restaurants...., and World Bank office and other interesting NGOs...

Service was friendly and kind and efficient. Kids got toys as a welcome gift--how great is that!

Wish we could have stayed longer...

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TikiTolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, February 5, 2012
Dear Valued Guest,

We are very pleased to see that you and your family had a wonderful time in White Mansion.

Thank you very much for you fair review. We take it for all our team, where each one of us is doing is best to make your time in White Mansion unforgettable. We work hard all together and take the praise all together.

And, next time, you are more than welcome to stay longer :)

Kind regards,

Sokha
Guest Relation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,922 reviews from our community

Traveler rating
    1,439
    406
    55
    18
    4
See reviews for
334
944
124
124
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (382)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 31, 2012

The White Mansion is a grand mansion with few rooms making it very quiet. The staff were attentive, rooms grand and it was a lovely experience for our entire family.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HP5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, February 1, 2012
Dear Valued Guest,

Thank you for your fair and nice review about your experience in White Mansion.

Kind regards from all the team here,


Sokha
Guest Relations manager

---------------------------------------
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 31, 2012

My wife and I are very happy to document our satisfaction with White Mansion's service, help and flexibility while also recommending the accommodation overall.
We erroneously booked the wrong date for our stay and only realized this when due to lack of internet access received our booking confirmation after a possible change date.
When we contacted White Mansion the staff and management went out of their way to help us showing their flexibility to change the booking for us. They had no obligation to do this but they did graciously and without making any difficulties, exceptional service.
Furthermore, we both found all the staff and the service as commendable for their politeness and thoughtfulness throughout our stay. The hotel itself is also really nicely decorated while very functional and in a great location, plus a perk of an excellent lap (like) pool for swimming. Really enjoyed our stay and would return the next time we visit Phnom Penh.

Room Tip: Our room with a large terrace # 412 gave a great view of the city
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, February 1, 2012
Deart Valued Guest,

We are very pleased to hear about your nice time in White Mansion. Indeed, the rooms on the 4th floor are very much appreciated and always fully booked, their nice terrace and view over the City are a must.

Your expectations were met, that's the only important thing for us.

Looking forward to welcoming you and your family again!

Kind regards,

Sokha,
Guest Relations manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed January 30, 2012

I traveled with a girlfriend to Phnom Penh, on my first trip to Southeast Asia. Admittedly, I was somewhat nervous about language barriers or staying in a safe location. Thank goodness I didn't have to worry about either at this hotel. We arrived close to midnight after a long day of travel and received excellent check-in service. Our room on the 3rd floor was beautiful, with all the amnenties we would expect at a similarly rated property back home. Our room had a beautiful balcony that overlooked the pool, nice city views at night! In the morning, we received a menu from Le Cafe delivered to our room, and were able to order fresh-squeezed juice to start our first day. I'm a fresh food fanatic and every meal we had at Le Cafe matched the quality of my favorite spots in Southern California.

The hotel was in a great location to explore the major attractions in Phnom Penh, and we easily found a tuk-tuk or cab right outside the hotel. I personally enjoyed the pool after long days of walking, which was big enough to swim laps but also had a shallow end to relax in. We also booked a massage in the spa on property, which was a nice convenience. The hotel had a good selection of TV channels and Wifi available throughout the property, if those things are important to you. My perfect vacation involves being active during the day then having a nice place to unwind at night, the White Mansion Hotel definitely met these requirements! I'm recommending to all my friends and plan to return there myself on my next trip to the city.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RaKaHa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, January 31, 2012
Dear Valued Guest,

We are pleased to see your fair review about White Mansion and to have had the pleasure to bring you a piece of the californian zen atmosphere in your Phnom Penh busy days :)

Le Café is also one of our proudness: to be able to give the feeling to be out of the city for the time of a cappuccino, even being in the heart of it! Fresh squeeze juices, fresh and light salads, vegi dishes... but without forgetting the great taste!




Warm thank you!

Have a nice day,

Sokha,
Guest relation manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
vavuniya
Level Contributor
142 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 30, 2012

Many time traveller over long period and find this the ultimate in phnom pehn.Peaceful locality with better rooms and toilets than the 5 stars in town.Spruced twice a day with best of convieniences spacious and tasteful.
But HIGHEST RANKINS IS FOR THE cambodian girl Sokha at front counter.She will direct you safely to best of cafes of taste preference with reservation and tuk tuk to bring back safely with price determined.Mind you stick to her only and you have the best friend guide advisor to make phnom pehn homely.Stick to her only for infor with filipino girl also very helpful but sparse knowledge of country situation

Room Tip: Avoid 4th floor with a flight of steps but better rooms.The drawback is the room safe with eccentric...
See more room tips
  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ruvinivavuniya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, January 31, 2012
Dear Valued Guest,

Thank you very much for having the honor to be named in your review. We take it for all our team, where each one of us is doing is best to make your time in White Mansion unforgettable. We work all together and take the praise all together.

As for the safe, our maintenance help had a look at it, changed the batteries and it works fine now :)

And thanks also for mentioning Karen (our Sales Manager and Duty Manager) since she is doing a fantastic job "backstage"!

kind regards,


Sokha
Guest relations manager

-----------------
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 30, 2012

What a fabulous place this is- white, white, white! Staff were extremely friendly and helpful at all times. The pool was clean, had areas for sitting in the shade or basking in the sun. My room on the 4th floor had its own balcony which had a great view of the city- I sat each morning drinking my tea, watching the sky change colour and the city come to life, enjoying the coolness of the early hours.
As it is new there are a few hiccups and inconsistencies but I am sure given time these will be ironed out.
One suggestion I would like to make is that the in-room phones are turned down so that the early morning wake up calls only wake the person in the room- not the entire floor!!
I would like to apologize to staff for not tipping on my departure but I discovered that I had just enough to pay the tuk-tuk driver to get me to the airport.

Room Tip: Just go this is a great value for money deal at the moment!
See more room tips
  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joey0921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hppwm, Guest Relations Manager at White Mansion, responded to this review, January 31, 2012
Dear Valued Guest,

On behalf of the entire team at White Mansion Boutique Hotel, we would like to express our sincere gratitude for your fresh and friendly review :)

It has been shared with all of our colleagues with great pride.

Kind regards,

Sokha
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, the Netherlands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 22, 2012

We found this beautiful gem on tripadvisor and loved it. The staff was very professional and attentive, the room was amazing, the pool was nice, the breakfast was great, location is perfect.... What more do I need to say to convince you to stay here. It was just a great pleasure staying here. Definitely recommended !

Room Tip: We stayed on the top floor with a huge terrace.
See more room tips
  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GeorgeH65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Phnom Penh hotels
0.3 mi away
The Pavilion
The Pavilion
#9 of 267 in Phnom Penh
2,437 reviews
1.3 mi away
iRoHa Garden Hotel & Resort
iRoHa Garden Hotel & Resort
#1 of 267 in Phnom Penh
770 reviews
0.4 mi away
The Plantation Urban Resort and Spa
Show Prices
Show Prices
Show Prices
0.5 mi away
La Rose Suites
La Rose Suites
#2 of 267 in Phnom Penh
442 reviews
0.4 mi away
Blue Lime
Blue Lime
#23 of 267 in Phnom Penh
1,620 reviews
0.3 mi away
the 252
the 252
#10 of 267 in Phnom Penh
1,221 reviews
Show Prices
Show Prices
Show Prices

Been to White Mansion? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about White Mansion

Property: White Mansion
Address: 26 Street 240, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 267 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — White Mansion 4*
Number of rooms: 30
Official Description (provided by the hotel):
Vintage [ˈvɪntɪdʒ]: denoting something from the past of high quality, especially something representing the best of its kind. Welcome to the historical residence of the American Embassy in Phnom Penh. Unique charming boutique hotel, White Mansion is located in the heart of the city, only few steps away from all major highlights and business area, in a quiet environment. New addition, the famous French Eric Kayser Bakery and Cafe is now part of our offer on site. A unique experience of Phnom Penh to enjoy your nights as well as your breakfast! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Agoda, Travelocity, Hotwire and getaroom.com so you can book your White Mansion reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing