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“Very good hostle”

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Velkommen Guesthouse
Ranked #13 of 325 Phnom Penh B&B and Inns
Certificate of Excellence
Manchester, United Kingdom
Level 5 Contributor
58 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good hostle”
Reviewed March 22, 2014 via mobile

Visited recently. Very pleased. Cleanest hostle so far on our trip. Excellent location too right near the river and main attractions. Lovely big private bathroom and room was made up each day. Really efficient laundry service, left our clothes out in the morning and they were returned all clean and fresh the same afternoon for just a few dollars. Staff were really friendly and helpful which was a refreshing change compared to some other places we've stayed. Good facilities, safe, toiletries, mini bar, clean towels etc. Only down side was the noise from the street. Windows like most in Cambodia are not good at blocking out the noise but I think this is just part and parcel of being in a busy city. However was difficult to sleep which was a shame. Overall though a very good experience.

Stayed March 2014, traveled as a couple
Helpful?
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (68)
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Warrnambool
Level 4 Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 13, 2014

We stayed at Velkommen in a basic double room before and after our trip to Sihanoukville. We found it to be excellent value for money. Our room was on the smaller side but we didn't spend a lot of time in there so it wasn't an issue. The staff were really friendly - they always remembered your room number without asking you. It was in an excellent location, right near the river and an abundance of restaurants. We ate breakfast there every morning and it was always delicious. The manager also booked our bus ticket to Saigon on the. Giant Ibis bus, which turned out to be one of the best bus trips we've had in two months in Asia. We would certainly return to the Velkommen if we return to Cambodia!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tarakate88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 24, 2014

Good location about a block from the river. Room was on 4th floor and street noise was pretty bad at night.

Room was clean and AC worked well. No complaints but this wasn't a great place. I probably would not stay again.

Stayed February 2014, traveled solo
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 23, 2014

No lift to 4th floor. When we checked in, the staff didn't give us any explanation on their facilities and town attractions/directions whatsoever, which we never experienced before.
Too confident about themselves and too busy chatting with western old men at the bar.
Cleanliness was good - cleaners cleaned our room very well every day. a minute walk to the river.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level 4 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 19, 2014

Its in a good location, but our windows were not sound proof so we could hear everything down on the street, and we were on the top floor. The staff were friendly, but didnt go out of their way to offer advice or local hot spots. The internet didnt work in our room, and the room was tiny. They only gave us a sheet as a doona/duvet so we had to ask for another blanket. Cold showers with no hot water, but a spacious bathroom. The guest house didnt really have a vibe or anything, just strange old western men sitting in the lobby downing beers. You pay little for the rooms, so dont expect anything comfortable. Wouldnt reccomend to family or friends.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pinky P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level 6 Contributor
265 reviews
205 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
Reviewed February 17, 2014 via mobile

The location is really good - less than a minute from the river front but still relatively quiet.
The service really makes the place excellent - our shower didn't work the first night, staff were practically falling over themselves trying to get it working, extremely apologetic offering us free drinks and the next day an entire new unit was put in! The food is quite good (recommend the breakfast potatoes) and the wifi is superb - amongst the fastest we've had in Asia. It seems to reset or go off for a few minutes every morning but the rest of the day it's great.
Yes this place is a bit battered around the edges and in need of a refurb but it's clean, well located and has everything you need

Stayed February 2014, traveled as a couple
Helpful?
Thank Grant_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 4 Contributor
47 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 1, 2014

The Velkommen could not be in a better location for those interested in being in the thick of things. A minute to the waterfront with its bars & restaurants, but far enough back to be away from most of the traffic noise. Close to markets and the palace & museum. The Velkommen is clean, well-run and cheap at only $18 for a standard double. But .... the standard double I got was on the 5th floor (!!!) and had a window looking onto a concrete wall about a metre away. However, the bed was comfortable, a/c & bathroom were fine & to be realistic - what else can you expect for the money? I had to leave after just one night of a four-night reservation which I'd made months before. In view of my advanced decrepitude, the haul up the stairs to the 5th floor was just too much. The Khmer woman at the front desk was a little put out initially at my cancellation, but came around after conferring with the very nice and understanding English guy who seems to own/manage the place. I should mention that when leaving, I somehow failed to pack an expensive pair of my trousers. I reported this to the manager a few hours later when I discovered they were missing, and a couple of days later the manager was able to return them to me. So it seems the staff are honest as well as conscientious. The Velkommen is a good choice for travellers on a budget who don't mind the possibility of getting in a bit of mountain-climbing training.

Room Tip: Lower floors are apparently large, family-sized rooms.
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Furlquists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Velkommen Guesthouse

Property: Velkommen Guesthouse
Address: #18 St 144, Riverside | Daun Penh, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
Ranked #13 of 325 B&Bs / Inns in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Velkommen Guesthouse 2*
Number of rooms: 11
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Also Known As:
Velkommen Guesthouse Hotel Phnom Penh

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