Like many clients, I book my hotel three months before my arrival to avoid problems. When I got there, guess what, the manager told me that my room was not ready and that he transfer me to Diamond Palace, next to the water front, he said. I was simply tired after 23 hrs up in the air to argue so I said ok. The room at the Diamond Palace was small and really dirty, no toilet paper either. The hotel was also located next to brothels and massage parlors. I call the Macau manager back and complained about it. To his credit, he acted quickly and promised me a room back at the Macau for the next morning. Besides that problem, I did enjoy the staff at Macau, friendly and helping.
When I came back to Canada, I saw many rewiews from customers who faced the same situation. I am glad people took the time to write about it and warn future clients.
- Official Description (provided by the hotel):
- About 2 km away from Royal Palace and National Museum and by walk 4 minutes to S-21 & 7 minutes to Russian Market and Vietnam Super Market, ATM nearby. Macau Phnom Penh hotel offers 24-hour check in/out, Tuk Tuk and Transportation services, business center, Tour Desk (City Tour programs, bus, boat, air tickets...etc.) with competitive prices and free pick up from companies, fitness room, massages, steam and free Wi-Fi and Parking. The hotel, situated in the city centre, is about 10 km from Phnom Penh International Airport. Room Facilities is Equipped with air conditioning, Cable TV and a private bathroom with hot/cold shower, mini bar, a tea/coffee maker, hair dryer, safety box, internet are included. Some rooms feature a private balcony. Guests could also relax at the hotel terrace on the top floor of hotel, which overlooks the city view and fresh air. The Macau Restaurant serves breakfast, lunch and dinner, room services, local Khmer and Western cuisine and Asian & Italian cafe. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Macau Phnom Penh Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.