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“Good hotel bad place”
Review of Orussey Hotel

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Orussey Hotel
Ranked #220 of 269 Hotels in Phnom Penh
United Kingdom
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“Good hotel bad place”
Reviewed July 24, 2013

Booked a twin bed which had a bath on hotels.com 31 and half dollars,
The room was excellent,the bathroom was very good ,same as they say on the web site
Cleaned every day ,water left. tea and coffee left free,kettle.
Only thing was the tv was a tad small for such a big room.
You also get to yous the gym which was very good
The steam room as well and the jacuzzi ..
There is an on site massage which they do khmer massage on comfortable chairs,,very strong sometimes so ask for soft.
Bad thing as every one says is location..on top of a smelly market.
Get a few numbers of tuk drivers or motodops and make sure they are ok to go up the car parking ramp.you will need this.no tuks outside the hotel.you can walk down the stairs into the market and get transport but not at night as this is not a safe area to be walking at night.
I really liked the room but the location will put a lot of people of,
Maybe me as well.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leon9mm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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51 reviews from our community

Traveler rating
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    11
    19
    7
    11
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Families
0
28
11
4
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Phnom Pen, Phnum Penh, Cambodia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2013

Right on top of Orussey market, very convenient to go down and explore one of the better markets (selection and price, the one most of the locals prefer) in Phnom Penh. Lots of shops around the market as well, and fairly central to just about everything while being far enough away from Riverside to not get caught up in all the tourist/backpacker madness.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank OracngeDragon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 13, 2013

Oh my goodness, how should I start this? Do I start with the empty condom wrapper found by my bed, the stained pillow cases from some unknown fluid, or the hairs that were not mine?

So I chose this hotel since the ratings appeared great on Agoda.com and the price was amazing. I was also looking for internet and gym which they both have. Honestly the only thing I liked about the hotel was the gym located below the hotel with the massage area. The massage I received was unsatisfactory and incomplete but I am not sure if that was part of the hotel since nobody there was proficient in English.

If you want an English speaking staff, or a staff that is readily available or a clean room, a window the DO NOT stay here. Now about the atmosphere...... If you watch the movie The Shining with Jack Nicholson you will have an idea of how this place feels. The layout is weird and getting to the hotel from the street (hotel is on top of a building and not easy to get to since you have to walk up 3 stories of stairs or parking lot) is not an easy task so unless you're looking for a physical challenge to get to your hotel, do not stay here.

Imagine a building that kept adding places to it. First a run down restaurant, then adding a massage room on top of that, then adding a hotel on top of that. Now i know why I only paid $16 a night because nobody wants to stay here. The previous ratings about how weird and inefficient this place is, is accurate.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank studentoflife82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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County Wexford, Ireland
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 3, 2013

OK so the entrance is a little weird - you have to walk up the spiral ramp (for cars) from the market and then go up in a lift after walking through a soulless cafe. But it isn't really that hard if you know what you are doing and the market is a great place to eat and drink at night.

The staff seemed a little confused and inconvenienced by having customers but they were friendly.

The room was excellent. Really, really excellent. Huge, clean and decorated to a very high standard.

Unfortunately for one of the four nights we were there there was a big Chinese New Year celebration going on either above or below us and this was extremely noisy, but I guess it only happens once a year.

I really liked this place, an oasis of luxury, and I grew to love the quirky entrance.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank danpea80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 25, 2013

arrived very late at night to phnom penh, having booked online. taxi couldn't find the hotel, finally called them and got there. above a very dirty and dodgy market (not evident at night, as we had to go around 5 stories of a ramp to get to the hotel - lots of high end vehicles and sex trade workers and dealers about the entrance (2am). room cleanish (definitely lots of wear and tear, broken shower door, no toilet paper, some lights and power points worked, some didn't. no international calls from room or desk, staff speak no english, although very friendly. found out later the cambodian gold exchange is in the building as well. happy to leave.

Room Tip: avoid unless you really need a cheap place and will spend very little time there. if price is an is...
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolynmariehall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 24, 2013 via mobile

Hotel is big,and the entrance is the weirdest I've ever seen.You have to go to a parking garage and walk the same route as cars use.Room is very big (deluxe-room).Be careful when you check in:they try to give you standard room although you have booked a deluxe one.And once again:keep your earplugs near,because the karaoke and disco starts very early.But hey,you are in Phnom Penh and there's always some noise (sometimes loud and sometimes even louder).

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hamamu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gympie
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 23, 2013

We found this on WOTIF original price $45.00 p/n we paid $20.00 p/n and that was $18,00 too much. Really AWFUL hotel. It is located in the top of the market place so to get there you have to pass the market area. Its a bit odd that the only way to access the hotel is via the ramp, so you have to dodge cars going up and down It was quite scary in the evening and its a bit of a steep climb that even tuk tuk drivers won't do unless you pay extra. It is NO WHERE near a decent restaurant and is a long long 20 min walk to anywhere. Front desk was not nice at all and the whole place is creepy. There is long and empty corridors everywhere. You walk through a constantly deserted food hall area and then get the lift to the hotel lobby, which is more often than not unstaffed. The room we had was fine, needs to be brought back to a high standard again. Other than that, I liked that the shower was decent, you got complimentary toiletries, bottled water, tea and coffee. There was a chines restuarant on the top floor whch CLOSED some 6 months ago!!!!! I would NOT recommend this hotel to ANYONE.

Room Tip: do not book here!!!!
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank michael p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Orussey Hotel

Property: Orussey Hotel
Address: Orussey Market, 3rd Floor, Sangkat Orussey I, Khan 7Makara, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Spa
Hotel Style:
Ranked #220 of 269 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Orussey Hotel 3*
Number of rooms: 58
Official Description (provided by the hotel):
Orussey Hotel locates in the center of the city, just 5 minutes away walking distance to central market and shopping center. We offer 04 room categories standard, deluxe, junior suite and executive room with comfortable, cleanliness and reasonable room rate, nice and friendly staff. ... more   less 
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