I stayed here in April by myself in a Superior Double Room with a city view for 5 nights. Before my arrival, communication with the hotel was good, they even responded the day before my arrival when I re-confirmed that a driver would be waiting at the airport.
I waited 40 minutes. There was never anyone waiting. I took a taxi for $12 (same price as the hotel) and upon arrival, the male receptionist asked if I had booked a driver through them. I said yes. He said that is not the driver we use. I said yes I know, your driver never showed up. He said you were probably waiting in the wrong spot. He would've been holding a sign with your name where the other drivers were. I said yes I know where he would have been, I stood there for 40 minutes looking at all the drivers holding signs, and there was no guy, and no sign with my name. He had nothing else to say and continued to check me in. There was no apology or anything. I most certainly did NOT appreciate the assumption that this was my fault.
Having said this, during my stay, the ladies at front desk were always more than helpful and friendly, and spoke English. Once checked in, I was on the 6th floor, and helped to my room with my bag. The elevator is pretty cool because it’s all glass so you can see outside as you go up.
The room itself was spacious and quite nice. The view was good and I heard no outside noise. There was a safe, a TV with English channels, the bed was comfortable and the Wi-Fi signal strong. The hot water did run out very fast though, as others have mentioned. The room was very clean, however, one evening I was lying in bed watching TV…and a cockroach crawled across the duvet!
As for breakfast, I was most definitely not a fan. It had a few Asian dishes, which I didn’t find tasty at all, and toast and fruit for Western choices. The bread for toast was stale every day though.
I also didn’t like the location. I found it was to far from the main tourist area, and while some may appreciate this, I did not.
I wouldn’t stay here again. It’s a nice, modern building, but too many negatives for me.
- Official Description (provided by the hotel):
- Welcome to Salita Hotel Phnom Penh, a brand new hotel that is designed to accommodate guests from all parts of the world. If you are looking for a comfortable home away from home, it's a reasonable choice. The 10-story hotel has 62 tasteful rooms with a panoramic city view. Salita Hotel is surrounded by many locals attraction such as: Historical Independent Monument, Olympic Stadium, S-21, and Russian Market; we are 5 mins from these locations. Start your day with complimentary coffee shop and a newspaper in our lobby with free Wi-Fi and join us at full breakfast buffet. Whether for business or pleasure, our friendly and proficient staff take pride in anticipating and satisfying your needs. ... more less
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