We were very disappointed in our 4 night stay here whilst in Phnom Penh. The family room we were given was spacious for two people - however it was not clean when we checked in. This was addressed quickly after our complaint, but the service and hospitality was generally very poor. We had to ask for our room to be made up about 3pm one day -they hadn't bothered. There was beer can and used ashtray left on the minuscule balcony table all the time we were there. Staff + owner were generally sullen and uninterested - apart from mngr Mr Hen, and tuk tuk driver Mr Lim was very helpful and informative.
Phnom Penh is not an easy city to visit with extreme poverty and dirt. We found our refuge in The Plantation Hotel next door, where we went to eat - breakfast was more than bacon eggs and vegemite toast! We also had a warm welcome each time and helpful staff. The price is comparable
- Official Description (provided by the hotel):
- Eureka Villas Phnom Penh is a boutique hotel, restaurant, and pool bar catering for all your holiday and business needs in Cambodia. Our friendly staff, quality rooms, and selection of additional specialist services make Eureka Villas the perfect place to relax and enjoy your time in Phnom Penh. Eureka Villas is located right in the heart of Phnom Penh, providing easy access to all the sights and attractions the city has to offer. Less than a five minute walk to the Royal Palace, National Museum, and the popular riverside dining and entertainment precinct. ... more less
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- Also Known As:
- Eureka Villas Phnom Penh Hotel Phnom Penh