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“Urban oasis”

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The Plantation Urban Resort and Spa
Ranked #13 of 265 Hotels in Phnom Penh
Certificate of Excellence
Amsterdam, The Netherlands
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Urban oasis”
5 of 5 bubbles Reviewed January 20, 2013

An urban oasis in the vibrant city of Phnom Penh. Very friendly staff and great restaurant with nice view and even better menu. Nice swimming pool and superb cocktails. Atmosphere of the rooms a bit boutique hotel like.

  • Stayed January 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
2 Thank gmjngrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (422)
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London
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed January 20, 2013

We stayed here for two nights - Room 2104 overlooking the pool.

Location - Excellent, just a 10 minute walk away from the river front. It is on a bustling side street, but as soon as you enter the doors you walk into a calm and stylish oasis.

Room - Very nice, with a balcony overlooking the pool. It did get very hot during the night as our A/C wasn't quite working properly.

Pool - Lovely heated pool with covered booths around it. A great place to relax.

Service - Very good. The staff were very keen to know how they could improve things for us. They have a feedback form whereby they can address any problems for you right way. We reported a slight wobble on the toilet seat and it was fixed within minutes.

There is free-wifi throughout the hotel.

The only slight annoyance we found was a lack of labelling on the food at the breakfast buffet. This lead to everyone opening each and every container to see what was inside, and in some cases, still being non-the-wiser as to its contents.

The Plantation is a lovely hotel - thoroughly recommended.

Room Tip: Ask for a pool view room.
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  • Stayed January 2013, traveled as a couple
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Skankmastertom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barnsley, United Kingdom
Level Contributor
164 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

Just returned from a 2 night stay here at the Plantation on the way back from Siem Reap. We decided to tag a couple of days on to our break in the capital.
We arrived on the early flight from Siem Reap meaning we got to the hotel at around 10.30am. We expected to just drop our cases and have to check in later.
No our room was available for us which was a real bonus. After a quick check in we were shown to our 2nd floor room overlooking the pool. A nice bright modern room with a couple of strange features but all in all good.
So the strange features.... Lets hope you are not staying for more than a couple of days and require space to hang clothes. The wardrobe consisted of a hanging bar in the corner of about 1ft long. No drawers either just a couple of shelves. Not the end of the world
Also the shower is in the same room as the bed etc with just a brick wall screen, a bit odd, also the shower was poistioned in the corner of the wall so you had to kind of lean to one side and point the shower head to the opposite wall, then stick your head under. All a little weird but again no big shakes, water was hot and you can shower. The final oddity was when we came to close the curtains in the evening, the curtain literally fits the window JUST by the nearest cm. so light floods in on the mornings. Just slightly bigger curtains needed.
Other than this the room was all good. comfy bed, mosquito net safe etc etc as you would expect.
Again for such a good quality hotel, no turn down service, now I know I can manage to get in bed myself without someone coming and turning the corner down for me but I think this is the norm in every hotel at this level. So we were surprised to return in the evening.

Breakfast was a buffet affair and just about passable. this is the one area that they need to work on I think. a basic selection of poor pastries, salad, cold meat, cheese. When I say selection, I mean one of each. Two juices that were virtually empty all the time. very weak tea and coffee. The hot selection was random to say the least. baked beans on one day with potato croquettes, rice, fried noodle, and a basic dim-sum. You wont starve but nothing great.

Good selection of food available during the day to just grab while around the pool.

The pool is a great feature here, with individual Salas and plenty of beds around a cooling clean pool. great after the heat and dust of the streets.

We had dinner in the final night in the restaurant. Great service sat outside on the roof terrace under the fairy lights and lush climbing plants.
Food was good, very good if on the small size for portions. I had the NZ fillet steak and it was cooked to perfection, so tasty however the sides are tiny and I mean tiny, Thankfully when ordering I cheekily asked if I could have two different ones, Its a good job. Do it!
The fish was also cooked to perfection with crispy skin and tender flesh ( so I am told by the other half) all for a princely sum of $55 including a bottle of wine. Great for a hotel

A highly recommended stay in the city.

On a final note I would make sure you either carry your keys with the hotel address on them or write the hotel address on paper and carry with you. We found that all but 1 tuktuk driver did not know the hotel location until we showed them. They had not heard of it.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Mad_Man_Yorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed January 17, 2013

This place is an oasis out of nowhere. It is a beautiful hotel and a great escape after a long day on the streets of Phnom Penh. Rooms were spacious and clean with a nice patio on the poolside as well. Price was reasonable and the breakfast was delicious.

They also had a great gym with equipment that worked well, plenty of water, and towels as well. There is a spa attached to the gym area as well, which has a terrific staff and reasonably prices massages.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Marcello P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed January 17, 2013

This is very conveniently located. As others have said, you enter a tranquil, well-designed and very attractive environment with rooms to match. The staff were very friendly and helpful. The breakfast buffet was wonderful. The restaurant dinners were also good but the menu was the same every night. We had a power outage one night, but the most disappointing thing was the lack of hot water for all five nights of our stay - at best it reached the temperature of almost lukewarm.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank svb28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thepavilion, Owner at The Plantation Urban Resort and Spa, responded to this review, January 18, 2013
Dear Guest, I am very sorry about the hot water. The electrical back-up of the solar water heater is driven by a timer that keeps resting itself.... We ordered the part in China and it should be replaced during the coming week. Cheers, Alexis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

What a cool hotel - and very well appointed. From the minute you walk through the entrance from the street you enter a world of tranquility. This hotel is very modern, very stylish and quite beautiful - and looks even better at night. Very well designed. The pool area is very quiet, with a great restaurant alongside - and also serves breakfast there. Very good breakfast buffet and menu. Prices very reasonable. Rooms on the ground floor have doors out to the pool, and on the upper levels have balconies. Rooms are modern yet basic, but very nicely appointed. Looked at all the hotels on line in Phnom Penh and due to this being one of the larger of the sister hotels it had a room available at late notice, but on reflection it was the nicest out of the group (based on internet research and visiting one of the others - The Blue Lime) - and they are all very nice hotels. I would recommend this hotel 10/10. Pnnom Penh is a busy, and if you have visited the likes of the killing fields, this is a welcome haven to reflect on everything on return.

Room Tip: Ground floor room with access to the pool area.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank CalsamLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed January 14, 2013

We loved our short stay at The Plantation. We arrived at night and the grounds were beautifully lit. You drive up to non-descript walls and a doorway. Once through the doorway the scene transforms. A lovely water feature leads to the reception area of the 1930's building. Reception is tiny but you take a seat and the staff come and serve you for the comfort off your chair.

The rooms are clean, neat and trendy. The decor fosters a feeling of relaxation.

The poolside area is lovely with shaded gazebos, complete with electric fans. Breakfast is served poolside in the form of a buffet. We found the selection to be excellent. The music even seemed to suit the guests as it sounded like the soundtrack to a 1960's French movie. The day we were there the guest seems to be predominately in their 50's and 60's, a little older than we expected in a 'trendy hotel'.

The staff were all polite and very helpful.

We'd be very happy to stay at this hotel again on a return trip.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HK355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Plantation Urban Resort and Spa

Property: The Plantation Urban Resort and Spa
Address: 184 28, Street, Phnom Penh 12000, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Phnom Penh
#6 Romantic Hotel in Phnom Penh
#7 Business Hotel in Phnom Penh
#8 Luxury Hotel in Phnom Penh
#9 Spa Hotel in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Plantation Urban Resort and Spa 4*
Number of rooms: 70
Official Description (provided by the hotel):
The Plantation Urban Resort & Spa is a seventy-room charming and colonial style hotel, located behind the Royal Palace and National Museum, in the heart of Phnom Penh. It is set up in a lush and exotic garden with a main 20 meter natural stone swimming pool and red pool & bar. Facilities include restaurant, two bars, spa, fitness and a shop exclusively dedicated to Cambodian products. An art gallery is surrounding a lotus pond in front of the reception. ... more   less 
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Also Known As:
The Plantation Hotel Phnom Penh

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