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“Sofitel Phnom Penh, a great place to rest”

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Sofitel Phnom Penh Phokeethra
Ranked #6 of 269 Hotels in Phnom Penh
Certificate of Excellence
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Sofitel Phnom Penh, a great place to rest”
Reviewed May 30, 2012

I have stayed at the Sofitel Phnom Penh for about 4 different times. The bedrooms and ambience are excellent, providing much needed quietness and respite. There is free Wifi in the rooms and the lobby, a big plus, especially when travelling. Breakfast is always a meal to look forward to, with a large variety of fruits and cooked food stations, including excellent pastries and an ice-cream/sorbert station. Overall a hotel I intend to frequent.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,373 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Singapore, Singapore
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2012

Sofitel in Phnom Penh is agreat hotel. I have been staying there for the EU-ASEAN Summit and the overall organisation was great. Services and Staff very efficient. Room very large and confortable.
I would recommend stay in this hotel if you aim to visit the city, although it is not centrally located, but TUK-TUK are very cheap and easy to catch.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Antonio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FDeman, Resident Manager at Sofitel Phnom Penh Phokeethra, responded to this review, May 29, 2012
Dear Sir,

We thank you very much for your kind words regarding our high standard of services provided by the whole team of Sofitel Phnom Penh Phokeethra.

It feels so good to make our guests happy and to make them feel at home!

With very best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2012

This hotel has the best pillow i've ever sleep on^^. Coziest bed. coziest sofa. It gave me free macarons on my third nights. Their restaurant has many flavour of delicious ice cream with several options of filling. The staff are very trained in saying "bonjour". I always had nice breakfast there. Nice stay

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rheizka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FDeman, Resident Manager at Sofitel Phnom Penh Phokeethra, responded to this review, May 29, 2012
Dear Madam,

We have been pleased with your feedback on Tripadvisor and we shared this with all our Ambassadors.

Thank you for pointing out the superior quality of the cushions and the cosy rooms we have.

Our goal is always to exceed our guests' expectations and we look forward to make it happen again during your next visit with us.

With very best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level 6 Contributor
510 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed May 26, 2012

We visited Phnom Penh as part of Cambodia and Malaysia trip. We were very impressed with Sofitel Angkor Wat, however Sofitel Phnom Penh was a different story altogether.It is a newly built hotel and is quite a distance from anywhere. They refuse to call any other taxi or Tuk-Tuk apart from their own and therefore going out to downtown area was almost impossible as it is a long way away. There are no other facilities outside of the hotel One is almost forced to use the Restaurant at this hotel and very surprisingly they refuse to accept the Accor Advantage Plus card for dining discounts which is supposed to be valid, and accepted, in all of Asia Pacific, including Sofitel Angkor Wat. Food was of average quality. They tried to give us an upgrade but made a hash of it by compromising and giving us sort of an half upgrade. I would not recommend this as a Sofitel standard hotel.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Eaa1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FDeman, Resident Manager at Sofitel Phnom Penh Phokeethra, responded to this review, May 29, 2012
Dear Madam, dear Sir,

We thank you for your positive and constructive feedback on Tripadvisor.

We were pleased to read your satisfaction regarding your great stay at our sister hotel in Siem Reap / Angkor Wat.

I am sorry for the inconvenience caused regarding the tuk tuks and this issue has been addressed in order to avoid any future occurence. In another hand, our hotel is indeed not on the list of participating hotels for food and beverage discounts with the Advantage Plus Card. We are currently only offering the discount on rooms providing Le Club points for eligible stays and expenses.

I look forward to welcoming you back soon at Sofitel Phnom Penh Phokeethra.

With very best regards,
Frederik Deman
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Neuilly
Level 6 Contributor
155 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed May 19, 2012

Everything is just outstanding at this Sofitel, especially when you are in one of the Executive floors with access to the Club Lounge. Rooms are fully equipped and the wifi works permanently, which is not the case everywhere! Breakfast is really something to remember, with a little exception for the eggs where your order is not always fully understood by the local cook. The staff is professional and very smily.

Room Tip: Choose the executive floors if you can afford it or negotiate it !
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Konnect92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FDeman, Resident Manager at Sofitel Phnom Penh Phokeethra, responded to this review, May 21, 2012
Dear Madam, dear Sir,

Thank you for sharing your experience here on Tripadvisor.

We are so glad you enjoyed your stay - and our Club Millesime!
It is true that our Club rooms comes with all the facilities and luxury amenties that you would expect to find at a Sofitel hotel worldwide.

I am sorry for the inconvenience caused regarding the egg station. Be assured that the next time you will have whatever meal at La Coupole it will be an enjoyable moment.

I truly look forward to your next stay at Sofitel Phnom Penh Phokeethra.

With my best regards,
Frederik Deman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Phnom Penh Phokeethra

Property: Sofitel Phnom Penh Phokeethra
Address: 26 Old August Site, Phnom Penh 12101, Cambodia
Phone Number:
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Phnom Penh
#2 Romantic Hotel in Phnom Penh
#4 Family Hotel in Phnom Penh
#4 Luxury Hotel in Phnom Penh
#5 Spa Hotel in Phnom Penh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Phnom Penh Phokeethra 5*
Number of rooms: 201
Official Description (provided by the hotel):
Luxury Hotel Sofitel Phnom Penh Phokeethra is set riverside amongst landscaped gardens in the old quarter of the city, neighbouring the largest Mall in Cambodia, Aeon Mall. This stunning well located 12-storey colonial style hotel is close to key attractions, embassies and the central business district. Along with 201 luxurious rooms and suites with Mekong or Bassac river views, this 5-star hotel offers an array of chic restaurants and bars, an upscale spa, two swimming pools, a sports club and the finest conferencing facilities in Cambodia ... more   less 
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Also Known As:
Sofitel Phnom Penh Phokeethra Hotel Phnom Penh

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