we did book 3 double rooms for 2 nights and we did secure our booking by credit card. but the time we did arrive the booked rooms had been not available anymore. the staff did not wanted to give us a explanation. we did ask several times, but nothing.
for the same price the staff offered us lower category rooms in another hotel with the same owner. we ask the lady at the frontdesk for the price and she told us only 2/3 of the price the Noura Motel staff told us. it seems like they just wanted to cheat us.
finally we did move some where else.
this is something i don't call family friendly or good customer service. something like this i call rip-off. this is everything but NOT recommendable.