This hotel fails to deliver: (a) they did not send the agreed free taxi to the airport, instead we waited for 20 mins and organised ourselves (of course there was no compensation); (b) the bathroom flooded every morning because of poor shower drainage; (c) showers were cold; (d) keysafe was not attached to floor/wall and could be picked up; (e) the hotel is miles out of town, there is a $4 tuk-tik ride to leave the hotel in the morning to town; and a $4 tuk-tuk ride to return - because the hotel is so far out every day we left in the morning and did not rturn until the evening; (f) the breakfast is very average. The hotel staff are not helpful e.g. they wanted to charge $10 for a tuk-tuk (to go into town) which they then changed to $7 when challenged....but, I walked outside the door and negotiated $4. We made a mistake booking into this hotel. Recommendation: AVOID, DO NOT REPEAT THE MISTAKE WE MADE
- Official Description (provided by the hotel):
- Blue River Hotel is the best hotel four stars where a very good of Mekong river View.Very good location for Mekong river view, good service, staff friendly. Moreover, our hotel has sky bar, KTV, conference rooms, fitness club and restaurant with good taste :) ... more less
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