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“Will not back again!”
Review of Royal Inn

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Royal Inn
Ranked #131 of 267 Hotels in Phnom Penh
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Will not back again!”
Reviewed May 8, 2013

The hotel is clean, but the reception is not helpful. Too noisy traffic!!! short choice for the breakfast ( noodle or 1 egg + coffee... ) is not value for the price. The air con. do not work for our second night. We try to talk with the reception, they seem not interested by our request. Not recommended!.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sun J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
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English first
Juneau, Alaska
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 6, 2013

We booked 2 nights here, which was regrettable. Took the bus from Siem Riep and arrived in the evening, so we came here out of desperation and exhaustion. At the hotel we asked reception for the most basic (cheapest) room but he told us they were all full and we paid for a more expensive room--which was clean and comfortable enough. However we checked agoda and found that the man at reception had been lying and there were actually basic rooms still available. We also soon discovered that we were 2 of 4 guests actually staying in the hotel.....there was no one around and the halls/eating areas were always uncomfortably quiet and empty. The one good thing about this place was the kind and helpful servers in the restaurant area. Also it was very far out of the way. Bad location and in a pretty run-down neighborhood.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah_Lynn_22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Northampton, United Kingdom
Level Contributor
74 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed March 11, 2013

Room was OK, bathroom was a bit tired, but acceptable still.
However, the hotel fronts onto a main road, and vehicles beep constantly, from 5am to gone midnight, so sleeping is difficult.
We requested to be moved to a room at the back, but the receptionists were unhelpful, and did not want to let us speak to the manager. Eventually we spoke to the manager, and got moved to a smaller room, that was at least at the back of the hotel so we could sleep.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank adam_and_amy_drew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 9, 2013

We stayed here in a room for 4 (double, single and not so solid 'camp bed'). Friendly service, decent food, nice roof top bar though closes at 10pm. They booked us bus to Ho Chi MInh for $15, though if we had gone direct to bus company it was just $10, thuogh that did include transport to bus stop. I am sure there are just as nice places, but it was fine for our 2 night stay

  • Stayed January 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Redissue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 5, 2013

I stayed here after a big trip around Vietnam and a few days along the Mekong, so booked in based on reviews and photos on the internet. The price was double what I had been paying in other hotels, yet the hotel was below the standard of hotels half the price.
Upon arrival I thought the place looked lovely, modern, nicely decorated, yet once I got to the room I was sorely disappointed. There were NO WINDOWS>....and he room stunk of cigarettes. Obviously the previous person was a smoker, and having no windows, the whole room smelt horribly.
The room was dark, and lacked any sense of atmosphere. The best thing about the stay here was the bathroom. Modern and clean.
I would not return nor would i ever recommend. The hotel did not appear busy during my stay, yet I was told there were no other rooms I could relocate to. I only stayed 1 night.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ultreya2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 13, 2012

Although a small hotel, it was comfortable and staff were friendly. We had a huge room on the top level with a private bar (although I guess eventually it will be open to all guests.) Food was great, but we only ate breakfast there daily (free) overall a lovely place to stay and prices were cheap! Loved out time here. The only downside is its a little out but tuk tuks are around $1 so that was never as issue.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amberlina80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, United Kingdom
Level Contributor
133 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed November 18, 2012

Well the title is as positive as this hotel gets,,, checked in with very pleasant reception staff,,,, got to a tiny box room with no window,,,towels in the bathroom torn and threadbare. The bed was very hard almost like just lying on wood, which really hurt my back.... No complimentary water. The breakfast was a choice of eggs or noodles that was all. This could be a really nice hotel but as it is at present I would never come back.

Room Tip: Well until this hotel changed I would really avoid
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  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alan278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Inn

Property: Royal Inn
Address: 128D8, Sothearos Blvd, Phnom Penh, Cambodia
Location: Cambodia > Phnom Penh
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #131 of 267 Hotels in Phnom Penh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Royal Inn 3*
Number of rooms: 29
Official Description (provided by the hotel):
The new Royal Inn Phnom Penh hotel now offers a range of simple, newly built and elegantly furnished rooms and suites, designed to bring affordable comfort and convenience to business and leisure visitors. The Royal Inn is conveniently located close to the Phnom Penh Center and just minutes from the Royal Palace, close to tourist sites, business centers, shopping and restaurants. ... more   less 
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Also Known As:
Royal Hotel Phnom Penh

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