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Almond Hotel Phnom Penh
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Reviews (297)
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185 - 190 of 297 reviews
Reviewed June 22, 2013

Value for money. Staff were friendly + helpful. The room was comfy + clean but just a little bit too small. Buffet breakfast was good, but not much variety. Was there for 2 weeks and had been having the same thing over the period. The Chinese Restaurant at the lobby was good and price reasonable but the Japanese restaurant was a bit costly. Equipped with different type of facilities (eg. gym, wifi), and not to forget complimentary mineral water daily. Different type of food can be found along the street. Not within walking distance to tourist spots, but can easily travel around with tuktuk (local transport).

Worth a try!

  • Stayed: June 2013, traveled on business
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Thank Chewiewee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

I've stayed here three times for various business trips. hotel is nice enough, staff are very helpful, wifi is strong, breakfast is good. There are better locations for tourism, but you can easily get a tuktuk to the riverside for restaurants and bars.

  • Stayed: May 2013, traveled on business
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1  Thank sweet2thlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leakhena P, Director of Sales at Almond Hotel Phnom Penh, responded to this reviewResponded June 21, 2013

Dear Sir / Madam,

Warmest Greeting From Almond Hotel in PP...!

On behalf of management team, I would like to say big thank for you nice commend. It is a great commend from you.

Thanks & Best Wishes,
Ms. Phal Leakhena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2013

we enjoyed 2nights there , the staff were very efficient and polite , very helpful at all times . Our room was spottless and beautifully furnished with all ameneties , a real boutique feel . The breakfast was delicious with a great choice . highly recomended

  • Stayed: May 2013, traveled as a couple
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1  Thank lilly c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leakhena P, Director of Sales at Almond Hotel Phnom Penh, responded to this reviewResponded June 21, 2013

Dear Sir / Madam,

Warmest Greeting From Almond Hotel in PP...!

On behalf of management team, I would like to say thanks to you and we will try our best to serve all our guest to be better and better.

Thanks & Best Wishes,
Ms. Phal Leakhena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

This hotel always exceeds my expectations, the staffs are very polite, helpful as and go above and beyond to make you happy. The hotel is great conditions, clean. Rooms are spacious, clean, bed is comfortable. Their complimentary breakfast had variety choices n tasty.... Convenient location!!!

  • Stayed: March 2013
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2  Thank namdip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leakhena P, Director of Sales at Almond Hotel Phnom Penh, responded to this reviewResponded June 21, 2013

Dear Sir / Madam,

Warmest Greeting From Almond Hotel in PP..!

On behalf of management team, I would like to say thanks for you supported us. We hope that we have a great time to serve you again.

Thanks & Best Wishes,
Ms. Phal Leakhena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

Pros:
1) Low cost.
2) Tasty breakfast.
3) Well known locally (i.e. cab and tuk tuk drivers know where hotel is)

Cons:
1) Hotel needs renovating. Looks like a Chinese hotel from the early 90's. Lots of drab grey concrete, dated decor.
2) Poor customer service. Examples include:
a. There was no soap in the bathroom when we first arrived. We called the front desk to have it delivered. It never came. Luckily there was a cleaning lady on our floor and we snagged a bar.
b. We needed to leave at 4:30am to catch our flight. The front desk guy said that is very early, difficult to catch a cab, could we leave at 5am instead. We looked at him incredulously and said no, if we left at 5am we'd miss our flight. He looked back at us puzzled. We told him to please try and reserve a car for 4:30. He tried and we got our car reservation for 4:30.
c. The breakfast buffet was crowded - no seats. So we grabbed our plates and sat in the lobby. No hotel staff acknowledged us or offered assistance.
3) Almond touts itself as good for business travelers. Untrue. We needed to print something out. "Business center" had 2 ancient computers. Printer didn't work.

Net net: Stay at another hotel. For $75/night, you can find somewhere better.

  • Stayed: May 2013, traveled as a couple
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Thank Hoongoso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leakhena P, General Manager at Almond Hotel Phnom Penh, responded to this reviewResponded May 26, 2013

Dear Sir / Madam,

Warmest Greeting From Almond Hotel in PP...!

First of all, I would like to say thank for your commented. It is helpful for us with all your points. We learned a lot from you.

On be half of management, we are appreciated you.

Thanks & Best Wishes,

Ms. Phal Leakhena
Business Development & Marketing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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