Where do I begin? First of all I have worked with designers for 30 years and on occasion I have had to remind them that the product they were designing was for public comsumption, not a museum piece. This place obviously let some lunatic fringe designer loose and never did a reality check on his/her work. This hotel is completely disfunctional from start to finish, top to bottom.
We had the misfortune to stay in a standard room, balcony rooms were full. There is nothing about these rooms that cater to customer comfort and or convenience. The closet is a joke except for wee people. I would guess that even a pair of trousers hung over a hanger, not straight down would still bunch up at the bottom of the "closet" it is so short.
There is no electrical outlet for the coffee maker in the closet that also serves as a mini bar, etc. so it has to go elsewhere.
The outlet in the bathroom is black on black, sheer stroke of genius there designer. You wouldn't want anyone finding that sucker anytime soon would ya?
The "nightstands" are a joke. They pretty much sit on the floor and one side is pretty much taken up by a nicely placed tissue holder that is enourmous.
The amenitites in the bath are all placed in oversized containers that leave prescious little room for anything else. There is a jet black carpet running from the door to the end of the room which creates a very painful situation with the bathroom. To get into the bathroom you have to step up about 4 inches. Since there is no depth perception with the black carpet stubbing the toes is common as is hyper extending the knee on the step out, again because of lack of depth clues.
The towel rack is "conveniently" placed in the comode area. Nice touch.
The lights are insufficient to illuminate the room because of the use of little teeny cans that look oh so cool and deliver oh so little light.
Add to all of this a broken elevator which makes things really entertaining on the extremely narrow staircase with luggage. A disgustingly gross stained pillow on the bed. No window, and a staff that hasn't a clue and you get the idea.
On the plus side...
The location is fantastic
Breakfast included is wonderful
Bed is very comfortable
AC works very well
The one blade fan is a design touch that actually does work properly
My wife and I have lived and traveled all over the world and we both thought the same, this place is the absolute worst we have ever stayed in.
- Official Description (provided by the hotel):
- The Quay Boutique HotelChosen by Travel + Leisure Magazine as one of its favorite green hotels, this property in Phnom Penh is a fusion of tranquility and innovation. Located just steps away from the vibrant riverfront, the hotel is a short walk from the National Museum, the Royal Palace, the Silver Pagoda, and quaint streets dotted with charming cafes, designer shops, and art galleries. The hotel heats its water with solar power, recycles its waste water, and uses energy-efficient lighting. Each of the sixteen guestrooms feature minimalist design combined with modern amenities for a convenient and comfortable stay. The exquisite on-site Chow Restaurant offers Southeast Asian dishes to delight the palate. The Quay Boutique Hotel provides a tranquil and relaxing stay for all guests. ... more less
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- Also Known As:
- The Quay Hotel Phnom Penh
- Quay Phnom Penh
- Quay Hotel Phnom Penh