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“Reliable, clean "budget" stay in Bandar with friendly staff”
Review of Jubilee Hotel

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Jubilee Hotel
Reviewed January 2, 2013

Coming from Malaysia the price level in Brunei is painfully high. The same obviously holds for the Jubilee. However, for Brunei standards it is a budget hotel. Actually one of the only two reliable ones in Bandar. So if you complain about high prices or old rooms do your homework. If you do not want high prices don't come to Brunei. If you want a budget option in Brunei, do not expect 5 stars.

Overall we really enjoyed our stay. Location is great (close to Bus terminal and mosque). As stated before, the Hotel is rather old and so are the rooms, but for a budget traveler the rooms are still very nice. Staff was always friendly and helpful. Free airport drop-off and pickups come in handy as a cab is also around $40.

  • Stayed: October 2012, traveled as a couple
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1  Thank Dennis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 13, 2012

The costs of accommodation in Brunei are not the lowest one, and Jubilee Hotel is a good budget option. The rooms and bathrooms are bit old and not renovated for a long time, sometime you can feel a strange smell (however the staff use air freshener and try to mask the smell), but it is definitively clean.
The hotel is well located in the centre of the city, next to the mosque, jetty and a bus station for the long distance buses to Kota Kinabalu (Malaysia).
One more advantage of this hotel is a small convenient shop situated just next to the hotel opened until late hours.
The staff is helpful and friendly. A reasonably sized breakfast is included in price.
What distinguishes this hotel from the other hotels is free transport from the airport which is a definite advantage given the prices of taxis in Brunei (taxi is the only way to get to the city as no public transport connecting the airport with the city is provided)

Stayed: November 2012, traveled with friends
Thank metastasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

For $85 / night, I cannot say that this hotel is value for money, although I never checked out the cost of other hotels. As previously written it is in GREAT need of renovation. it is OLD with OLD tvs and the smell of cigarettes. Meals are average. We went to the cafe rather than eating in the room where meals were approx $2 cheaper than room service. Breakfast was basic but ok and included in the price. Shower works, toilet works, a/c works. Location is only 5 min walk to the Coffeebeen cafe, pizza hut and various arab and inidan resturants.

What i can say is that the locals are beautiful and friendly. However the Philippino staff seem to struggle to smile, which is sad since I just spent 2 weeks with beautiful smilling Philippinos in the Philippines.

AT $50/night i would rate this higher, but for the price and old condition I can only give a 2 star rating

Room Tip: prepare for the 70s and you will be happy.
  • Stayed: November 2012, traveled solo
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1  Thank pel579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

Jubilee hotel is comfortable and clean with desk staff that warmly welcomed us and and helped us with our many questions . When we noticed a small leak in our room air conditioner that did not affect us we were moved and upgraded to another room . Complimantary breakfasts were generous and ranged from boiled eggs to pancakes or toast and cafe staff were equally as friendly as those on the front desk . The location of Jubilee hotel was close enough to walk easily into the central area . During our stay we were able to book and pay for our Intrepid day tour to Ulu Temburong NP and canopy walk ( had an amazing day ) and organize for our laundry to be done . Our laundry was returned that afternoon immaculately pressed and stored on hangers for a very reasonable fee. We stayed at the Jubilee Hotel 4 nights and also ate our evening meals there as the food was delicious with many choices of local noodles and rice dishes . The mini mart next door is open until late and sells just about anything you can think of . We bought lots of iced lemon teas after a warm day of exploring Brunei .From our room window we overlooked some of the city , canals and trees and one afternoon which watched the Silver leaf monkeys in those trees. We had great free Wifi and were able to send many Facebook messages and pics to home . We found the people of Brunei to be very colorful and welcoming and our stay at Jubilee Hotel was in keeping with this . We rate Jubilee an excellent place to stay and would recommend it to anyone traveling to Brunei and staying in Bandar Seri Begawan .Whilst there may be other accommodations with higher star ratings Jubilee shines because of the genuine warm welcome we received . Thankyou kindly to all the staff at Jubilee . Judy and Mark Goodson (Australia)

  • Stayed: November 2012, traveled as a couple
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3  Thank Judygoodies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

We are very comfortable in this hotel. The staff are very nice and friendly. The food in the hotel's restaurant are delicious and the price is very reasonable. If ever we will go back to Brunei I am very sure to stay in Jubilee. I feel like at home here. The location is good. It is just walking distance to the malls. I would surely recommend this hotel to my friends.

Room Tip: We are on the 6th floor and we chose a room good for 4 persons but it's too big we can still acc...
  • Stayed: October 2012, traveled with friends
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Thank christynad610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

I stayed at the Jubilee Hotel for one night while I visited Brunei, and I felt that it was a good option for budget travellers.

I had booked on Expedia and paid online the day before I arrived, but apparently the hotel was "just starting its partnership" with Expedia and so they didn't have a room for me. The front desk was friendly throughout, and I ended up being put in a two-room suite. The hotel room itself was a bit drab and run down -- but I don't think it's exactly fair to measure everything to Western standards in this case. The bed was fine, but the furniture and bathroom was very plain. I would liken this hotel to a La Quinta Inn, and the price point was similar.

Brunei is an expensive place all-around, so you can't expect Malaysian prices here. So, in general, I think that the Jubilee Hotel is a good value. The staff was friendly, the WiFi was free and strong, and the shuttle to the airport was easy to schedule. The hotel also offers a free orientation driving tour of Bandar Seri Begawan, of which anyone staying at the hotel should definitely take advantage. The location is off the main road, but still within walking distance of anywhere in BSB you need to go.

Overall, I would recommend Jubilee Hotel.

  • Stayed: October 2012, traveled solo
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3  Thank jg325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2012

Hotel is very convenient if you want to walk around Bandar Seri Begawan. They offer free airport transfer and a 45 minute tour around the city after you check in. The hotel staff are the friendliest
ever. Breakfast was good. There is a mini mart right next to the hotel and a coffee shop on the second floor. Wi-fi was not that good on the 4th floor though. It's better at the 2nd and 3rd floors.
Email your arrival date and time to the hotel so they can pick you up at the airport.

  • Stayed: October 2012, traveled as a couple
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Thank joeyrizal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jubilee Hotel

Address: Jubilee Plaza | Jalan Kampung Kianggeh, Bandar Seri Begawan BS8111, Brunei Darussalam
Phone Number:
Location: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #7 of 20 Hotels in Bandar Seri Begawan
Price Range: $36 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Jubilee Hotel 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Jubilee Hotel is a budget commercial hotel located in the city centre and central business district. It is also walking distance away to some of the most exhilarating tourist attraction in Brunei. We are offering the cheapest rates in the heart of the city, Bandar Seri Begawan. All our room rates are inclusive of complimentary breakfast, airport-hotel-airport transfer, early check-in time at 6am and extended check-out time till 4pm. ... more   less 
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Also Known As:
Jubilee Hotel Bandar Seri Begawan

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