The Jubilee Hotel is a typical budget hotel. It appears to be a little old, but the rooms are comfortable enough and I had a good nights sleep. The hotel is in need of some renovations, and I hope they get around to doing that soon. The room price (BND 85) includes breakfast and a 45 minute tour of the city. 45 minutes may not sound much, but there is very little to see in Brunei, so that's all it takes to visit most of the main sights.
The main thing that struck me about the hotel was the staff. Everybody went out of their way to be extremely friendly and helpful. Even though I arrived at 2am in the morning the person on the front desk was bright and cheerful and dealt with everything very efficiently. The next morning I needed to do some shopping and the girl at reception gave me a map with the direction I needed to go marked on it. I misread the map and turned the wrong way after leaving the hotel. The staff must have seen my mistake and the concierge came running up the road after me before I went too far in the wrong direction.
I checked out of the hotel later that morning as I was going to Labuan for a couple of days. As I was passing through Brunei on my return the staff at the Jubilee Hotel were kind enough to let me store my bags for a few hours while I waited for my flight out of the country, and they even let me use the hotel airport pick-up service to take me to the airport.
In 35 years of travelling I have never experienced a hotel where the staff have been so helpful. It's it worth staying at the Jubilee for this alone and I would highly recommend them. Thanks to everyone there, especially Nomi on the front desk.
There's a 24-hour cafe about 10 minutes walk from the hotel called De Royalle Café. Its a little expensive but useful when you need a late night snack and everything else is closed. You can sit at tables outside, or inside in the air-conditioning.
- Official Description (provided by the hotel):
- Jubilee Hotel is a budget commercial hotel located in the city centre and central business district. It is also walking distance away to some of the most exhilarating tourist attraction in Brunei. We are offering the cheapest rates in the heart of the city, Bandar Seri Begawan. All our room rates are inclusive of complimentary breakfast, airport-hotel-airport transfer, early check-in time at 6am and extended check-out time till 4pm. ... more less
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- Also Known As:
- Jubilee Hotel Bandar Seri Begawan