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“Great 4 star hotel”

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Radisson Hotel Brunei Darussalam
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great 4 star hotel”
Reviewed April 26, 2014

Hotel is conveniently located to all sightseeing locations. Rooms are modern and clean. Excellent, very helpful staff. Breakfast was very good - huge selection of food, considering the relatively small size. Small spa but very good massage, nice pool area.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 27, 2014
Dear Gio_London505,
Thank you for your review about your recent stay with us in Brunei, your feedback is very valuable and very much appreciated.

I am pleased to read that you enjoyed your time with us, in particular that you enjoyed our recently renovated rooms combined by the great service from our team.

We all look forward to welcoming you back to the Radisson Hotel Brunei Darussalam in the near future.

Best regards
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,108 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 26, 2014

I'm a local resident here in Brunei, i've been in and out of most Hotels but this Hotel think of everything!. They accommodate well!. It's located at the city center. I'm simply in love with this hotel, very impressive. looking forward to come back in not so distance future for ones leisure.

P,s,
The staffs are ALL VERY FRIENDLY AND WELCOMING.

  • Stayed April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ardy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 27, 2014
Dear Ardy L,
Thank you for your review about your recent stay with us, I am very pleased that your experience was a positive one, I am particularly pleased to read that our great team of people made your stay that much more enjoyable.

On behalf of the entire Radisson Brunei team, we all look forward to seeing you back with us again very soon.

Best regards,
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandar Seri Begawan, Brunei Darussalam
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 22, 2014

It's good hotel to stay. Located near the centre of Bandar Seri Begawan. Clean & quiet. Good to be relaxed.

However, the room and toilet are a bit small. And not very convenient with no nearby shops, cafe or convenient stores.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tuannguyen1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 23, 2014
Dear "tuannguyen1121",
Thank you very much for your review about your recent stay with us, I am very pleased that you enjoyed your stay with us.

I noted your comment on room size and are pleased to advise that we have several options in regards to rooms, ranging from our standard rooms, all the way up to our large one bedroom suites, all of which can be viewed on our website, please ensure to enquire about them when you next decide to stay.

Thank you again, we look forward to welcoming you back.

Best regards
Peter Feran
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex England
Level 6 Contributor
103 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed April 22, 2014

Like Brunei itself, the Radisson is quaint, friendly, slightly staid and rather old-fashioned. Rooms are comfortable, the staff couldn't be nicer, and everything works. The location is very good, a 10 minute very safe walk down to the waterfront where, incidentally, there is a fabulous Japanese restaurant called Kaizen Sushi. Just over the road is a food-court, where you can sit in the open air (well, under tarpaulin) and sample cheap and delicious sea food, satay and so on (but no alcohol,. of course). The hotel pool is acceptable, and you might see monkeys playing in the adjacent trees. The breakfast buffet is all right, but not inspiring. We had one dinner at the hotel, choosing burger and fries sitting by the pool. One outstanding feature, not to be missed, are the superb massages available here, at very reasonable prices.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank weltravelledofSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 22, 2014
Dear WeltravelledofSussex,
Thank you for your review about your recent stay with us in Brunei, your feedback is very much appreciated. I am pleased that your overall experience with us was a positive one and look forward to welcoming you back when you next return to Brunei.

Best regards
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 22, 2014

Was there recently with my family. There were six of us. The rooms were modern and spotless whilst the beds were unbelievably comfortable. We had a buffet dinner - delicious, and buffet breakfast - superb. The staff were so pleasant and helpful. i left some things behind and the staff have been so obliging ensuring my items are posted home. The location is perfect and the pool a great hit with the children. This was my second stay here.

Room Tip: I've only had rooms facing the city and they were quiet and comfortable so can only recommend th...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mumma60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 22, 2014
Dear Mumma60,
Thank you for taking the time to post your review about your recent stay with us in Brunei, I am pleased to read that your enjoyed your 2nd stay with us in particular that you enjoyed our recently renovated rooms together with the service provided by our great team.

We all look forward to welcoming you back for more stays in the future.

Best regards
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level 3 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 21, 2014

Stayed two nights: 17th and 19th April 2014. First impression is good: the hotel looks brand new and seems very clean. Lobby is very nice, and the staff at the front desk are helpful and friendly. The room also looks brand new and spotlessly clean. Location is great: for a city with hardly any form of public transportation, the Radisson is walking distance to downtown BSB and some of the main attractions. The pool is on the small side of things. I would only complain about two small things, which if changed will make staying here a great experience for business or leisure: first is the staff at their breakfast dining room. They seem to think that because breakfast is a buffet, they can totally ignore the guests. I had to ask for coffee three times before being served. The two staff seemed to not really care much about the well-being or comfort of their guests. The second complaint is that apparently our tour-guide called the hotel and asked them to inform us that he would be almost an hour late. We were waiting impatiently at the lobby for the guide, and were never informed of the phone-call...this was an unfortunate lapse on the part of whomever answered that call. But aside from that, it´s a clean, modern, well located hotel where you will get your money´s worth.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 21, 2014
Dear Christian M,
Thank for your review about your recent stay with us in Brunei, I am very pleased that you enjoyed your stay with us, in particular that you enjoyed our recently renovated rooms.

Please accept my apologies for the lapses in service during your breakfast as well as the miscommunication between our staff and your tour guide, I can assure that this has been addressed to ensure it is no longer an issue, as we pride ourselves on our exceptional levels of service this will be monitored accordingly, thank you for being this to my attention.

On behalf of the Radisson Brunei team, we all look forward to welcoming you back when you next return to Brunei.

Best regards
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 6 Contributor
113 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed April 16, 2014 via mobile

Ticked all the boxes: location makes it easy to walk everywhere and into the recreational park for walks. A must do is the boat trip to the water village - amazing! We did opt for the buffets in the hotel as even though it would normally not be my preference , the value was extremely good. Staff were very helpful & our room was quite and newly refurbished.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobynBSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeteFeran, General Manager at Radisson Hotel Brunei Darussalam, responded to this review, April 16, 2014
Dear RobynBSydney,
Thank you for taking the time to post your review about your recent stay with us, I am very pleased that you enjoyed your stay with us, in particular that you enjoyed our newly renovated rooms together with the service provided by our great team of people.

On behalf of the Radisson Brunei team, we all look forward to seeing you again soon.

Best regards,
Peter Feran
General Manager
pferan@radisson.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel Brunei Darussalam

Property: Radisson Hotel Brunei Darussalam
Address: Jalan Tasek Lama, Bandar Seri Begawan BS8211, Brunei Darussalam
Location: Brunei Darussalam > Brunei-Muara District > Bandar Seri Begawan
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 20 Hotels in Bandar Seri Begawan
Price Range (Based on Average Rates): $
Hotel Class:4 star — Radisson Hotel Brunei Darussalam 4*
Number of rooms: 142
Official Description (provided by the hotel):
All 142 guestrooms and suites feature a refreshing new look and come equipped with FREE Wi-Fi, work desk, 40" LED TV with a VGA cable for laptop connectivity, universal power sockets, cordless speaker phones, DVD player, I-Pod/Pad Dock, energy-saving LED lighting throughout, digitally controlled Air Conditioning, digital safe, iron/ironing board, minibar, tea/coffee facilities. In the newly designed bathrooms, rain and hand-held shower, digital scales, hairdryer, LED shaving mirror, bathrobes and luxurious "Rituals" amenities. Coffee-Pod Espresso machines are also available in all Business Class rooms and Suites. Discover a level of comfort not found at other Bandar Seri Begawan hotels on our Radisson Business Class Floor, complete with top-floor views and access to the private Business Class Lounge. Enjoy the 24 hour gym, swimming pool, children's pool, Spa and direct access to the spectacular Tasek Lama recreational park directly behind the hotel with kilometers of walking and trail running tracks that wind there way through the beautiful Borneo Jungle. Stay and experience our other famous Radisson services such as: * 6pm check out * Express, Early and Online check-in * Healthy Options in our restaurants * 3 hour Express Laundry * Newly introduced I-Concierge App Take advantage of our Club Carlson Loyalty program ... more   less 
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Also Known As:
Sheraton Hotel Utama
Sheraton Bandar Seri Begawan
Bandar Seri Begawan Sheraton

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