The service provided by everyone at this hotel - from reception through restaurants down to F&B and event managers - warm and attentive yet unobtrusive - is what service in Southeast Asia used to be before the 1997-1998 Asian Crisis ushered in a wave of cost-cutting, downsizing, retrenchments and general reliance on underpaid migrant workers. It's good to see the Brunei Radisson still believes in hiring pleasant and efficient staff and training them well.
Room interiors are undergoing a major upgrade - for the record, during my five nights at the hotel, I did not encounter any noise, dust or other inconvenience related to the renovation. The 'old' rooms are of the typical 'cabin crew' variety, i.e. quite basic but clean and comfortable.
The hotel's location is great if you want to explore downtown Brunei, such as there is, on foot. Btw it would be madness to work out in the hotel gym, considering there are scenic hills and recreation parks literally right behind and/or round the corner from the hotel. (The hotel does provide a nifty little leaflet to every guest, suggesting jogging tracks etc.)
Overall, not exactly luxurious but pleasant nonetheless, and worth recommending.More
- Free Parking