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Dhaka City
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All reviews business trip easy access from the airport ms moon facilities needed terra bistro chinese dishes room door efficient staff highest level restaurant offers hotel is excellent clean rooms gym and swimming pool banani area wide range good quality food recent stay
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7 - 12 of 134 reviews
Reviewed 4 weeks ago via mobile

Hotel in dhaka Bangladesh.Beautiful location. Well furnished hotel. Gym and swimming pool facilities. Taxi cab service.Good behaviour from hotel staff. Thanks Ms Moon for your cooperation. Visit again.

Date of stay: January 2020
Trip type: Traveled on business
Thank Sujimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raqeeb K, Public Relations Manager at Platinum Grand, responded to this reviewResponded 2 weeks ago

Dear Sujimon

Thank you for staying with us and for your kind review.

We are delighted to note that you had a pleasant experience with us, and appreciate your valuable feedback on our rooms and amenities as well as our services and staff. I will be sharing your feedback among our team especially Ms. Moon who made your experience with us extra special. .

We are looking forward to welcoming you on your next stay with us.

With kindest regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago via mobile

I stayed for 5 days and really amezed with the hospitality given to me during my stay, room serveice are to the highest level and the resturent is really amezing with the good quality food and the service. Ms.Moon doing hard working with her lovely face. And I really appreciate her behavior & hospitality.

Date of stay: January 2020
Trip type: Traveled on business
Thank Dominikamaira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raqeeb K, Public Relations Manager at Platinum Grand, responded to this reviewResponded 5 weeks ago

Dear Dominikamaira

We are incredibly grateful that you took the time out to leave us such an amazing review. We are very happy that you enjoyed your time with us at Platinum Grand. Our highest priority is to ensure our guests are satisfied at all times. Its only when we receive such positive feedback, do we rest knowing that we have done our jobs well.

I will be sharing your feedback among our team especially Ms. Moon who made your experience with us extra special.

Hope to see you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020

Thank you Hotel Platinum and Team for wonderful service. Special Thanks to Ms Moon. Her communication is great. Hotel located in posh area of capital city. Clean room, gym and pool is nice and equipped. Airport nearby.

Date of stay: January 2020
Trip type: Traveled on business
Thank luthra546
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raqeeb K, Public Relations Manager at Platinum Grand, responded to this reviewResponded 5 weeks ago

Dear luthra546

Thank you for this wonderful review and your kind words. We are very happy that you liked our room, gym, pool & location.

I will personally ensure your kind words are passed on to the entire staff and especially to Ms. Moon who played an important role in making your time with us a positive experience.

It was our pleasure having you as our guest and we look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2019

Platinium grand provides best service, the staff are highly professional in hotel management, the hygiene has been considered well, the food is healthy and has different variety.

comment, the only reason platinum grand cant be 5 star is that rooms has no view of outside and it has no open area or a small garden.

Room tip: Best cleaning service, best food
Date of stay: November 2019
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
Thank Travelermehas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raqeeb K, Public Relations Manager at Platinum Grand, responded to this reviewResponded December 25, 2019

Dear Bahara

Thank you for giving us a try and even more for leaving us this nice review. We deeply appreciate your kind words, valuable feedback, and gracious support.

We hope to see you very soon, it will be a pleasure to host you again at Platinum Grand.

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Reviewed November 27, 2019 via mobile

Definitely recommend the platinum Grand. Clean, amazing service and central location, ideal for a business trip. The staff has been exceptional helpful, I want to give especial thanks to Ms. Moon she really helped me. The location in banani is essential to anyone planning to attend meetings . Everything was fantastic.

Date of stay: November 2019
Trip type: Traveled on business
Thank Oiiuresdfh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raqeeb K, Public Relations Manager at Platinum Grand, responded to this reviewResponded December 2, 2019

Dear Oiiuresdfh

Thank you for this wonderful review and your kind words. We are very happy that you enjoyed your time here. Our highest priority is to ensure our guests are satisfied at all times.

I will personally ensure your kind words are passed on to the entire staff and especially to Ms. Moon who played an important role in making your time with us a positive experience.

It was our pleasure having you as our guest and we look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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