Hotel lakeshore very nice it is place gulshan lake it has spa swimming poll spa jim resturents it is comportavle room The service is good whole hotel is stornge safty so other countries peaple visited the hotel
325
149
17
7
3
Sarath-Romanie
Colombo, Sri LankaSuperb
Review of Lakeshore Hotel Gulshan
Reviewed May 3, 2019via mobile
My wife and I had a wonderful stay at this very conveniently located hotel in Dhaka, Bangladesh. The best thing about this hotel is the quality of service provided by a very efficient, well trained and friendly staff!! Special mention must be made of Alvi at the front desk, Raju the restaurant manager, Hafiz at housekeeping, breakfast chef Rafique and restaurant steward Alomgir. They went out of the way to make our stay very memorable!! The room was very comfortable, and the hotel has all the facilities one looks for on vacation. There are many great restaurants very close to the hotel. A great place to stay and we take pleasure in recommending this super hotel to everyone!!
Date of stay: May 2019Trip type: Traveled as a couple
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Reviews (501)
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All reviews golden goose coffee shop rooftop pool visiting dhaka excellent service breakfast buffet top floor rooms are spacious the hotel staff enjoyed my stay boutique hotel long stay business trip airport pick laundry service home away from home comfortable stay
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83shahiduli
Dhaka City, Bangladesh
101
via mobile
Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuhita E, Manager at Lakeshore Hotel Gulshan, responded to this reviewResponded April 24, 2019
Dear Mr. Shahidul I,
Thank you very much for your kind review of our hotel. We are glad to know you enjoyed your stay with us, and we hope to see you again at Lakeshore.
Sincerely,
Shuhita Enam
Manager, Sales & Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonnie C
61
I have stayed here twice, and I will stay here every time I am in Bangladesh. The rooms are clean, mine had a nice view of the lake. Great breakfast. The best part is the staff. They are very friendly and go out of their way to make sure you have a good stay. When I arrived at the airport, my luggage was lost. After a 2 day journey, I was tired and stressed, but the staff at the hotel told me not to worry. They took care of calling the airport for me and retrieved my luggage for me the next day. They always provide a great experience!
Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuhita E, Manager at Lakeshore Hotel Gulshan, responded to this reviewResponded April 24, 2019
Dear Bonnie C,
Thank you very much for your wonderful review of Lakeshore. We’re sorry to hear about your experience at the airport but glad that it ended well.
At Lakeshore, we try to make sure the guests leave with a memorable experience, and want to come back again in the future. Reading your review made me happy that we have succeeded in giving you such an experience.
Thank you once again for your kind review. We will be looking forward to seeing you again at Lakeshore.
Sincerely,
Shuhita Enam
Manager, Sales & Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NoelofCroydon
Croydon, United Kingdom
9563
This is one of my most favourite hotels in Dhaka city and it has ranked been no.1 (by TripAdvisor) in terms of guest satisfaction. My wife and I often come here to dine in their ground level restaurant as the food is always great! The staff here are also very approachable and intuitive upon guest expectations. The pool on the rooftop is beautiful and rather isolated! My wife and I always felt that something could be done here to attract more guests as the area is really peaceful and lovely! Keep up the hard work guys and congrats to the GM!
Date of stay: January 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuhita E, Manager at Lakeshore Hotel Gulshan, responded to this reviewResponded April 24, 2019
Dear NoelofCroydon,
Thank you for your detailed and lovely review. I am glad to hear that you are satisfied with your experience at Lakeshore and enjoyed your time visiting the rooftop as well. We will surely pass your suggestion about the rooftop to the higher management.
Currently, the rooftop is only reserved for in-house guests, and banquet bookings. However, our regular guests are always welcome to hang out and enjoy their time on the rooftop. In addition, you can also arrange candle light dinners for special occasions.
Thank you once again for your review, and we hope you keep honoring us with your visits to our hotel.
Sincerely,
Shuhita Enam
Manager, Sales & Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
771navink
Patan (Lalitpur), Nepal
210230
Well I have a mixed feeling about the property since the time I checked-in. Let me give bullet points to high light all major points.
***Check-in : 3*
I had booked "Lakeshore Banani" as the property was quite new. However at the time of checkin the management had shifted my bookings to "Lakeshore Hotel & Apartments" which is another property in Gulshan of the same group. I was never informed about this transfer which is quite pissing off, THE MANAGEMENT SHOULD HAVE CURTESY TO TAKE MY PRIOR CONSENT / APPROVAL. I was upgraded to a suite room. THANKS SO MUCH.
*****Location : 5*
There is no complain for location as both the properties are in prime location of Dhaka. Restaurants and shopping near by and very convenient. This is one of the major plus point of the hotel.
**Rooms : 2*
I was really surprised to see room conditions. Furnitures, carpets, Flooring, tiles everything need a SERIOS RENOVATION. Everything old and worn-out, I don't know why management is not taking this seriously. This is the a big setback ! Am still shocked seeing out dated rooms of such a high ranking property.
***Services : 5*
One of the best service I have ever experienced. I give 100% for services, thanks so much and really appreciate the hospitality.
**** Breakfast : 4*
Breakfast is fine, nothing much to complain, reasonable choices.
**** Overall : 4*
A mixed experience with room quality a major set back, otherwise this is a nice property with very good management. Lobby even have a live chat ( fast food ) counter on evenings, lobby area is lovely and quite busy all day.
I will recommend this property only if you are not too much fussy about room quality. If you are looking for a modern room with nice decor this is not the place. Location and services / management is winning.
I might like to try a different property in my next visit, where I can have a better room standards.
Room tip: I stayed is a room facing park , not bad
Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuhita E, Manager at Lakeshore Hotel Gulshan, responded to this reviewResponded April 24, 2019
Dear Mr. Navin K,
Thank you very much for your detailed review of our property. Please accept our apologies for the inconvenience we may have unwittingly caused you.
As Lakeshore Banani was fully sold out, you had to be moved to Lakeshore Gulshan. This was a last minute decision so you could not be informed beforehand. However, I completely agree with you that we should have informed you beforehand.
We were also completely sold out, so we could arrange the only room that was available. This room is a bit worn out and does not represent the condition of the rest of our rooms. However, you would be happy to know that we are starting renovations of our entire property very soon.
I would like to conclude by requesting you to give Lakeshore Hotel another chance and stay with us on your next visit and experience the difference. We hope to see you again at Lakeshore.
Sincerely,
Shuhita Enam Manager,
Sales & Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
traveldog1965
Kathmandu, Nepal
5373
via mobile
Excellent hotel, great staff, outstanding food (breakfast, dinner). Fantastic pick up and drop off service from/ to airport. Highly recommended. Internet reliable and very fast. Nice Cafe and cake inside the hotel.
Date of stay: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shuhita E, Manager at Lakeshore Hotel Gulshan, responded to this reviewResponded April 24, 2019
Dear U.M.M.,
Thank you for your pleasant review. I am glad you enjoyed your stay with us. We hope to see you again at Lakeshore Hotel in the future.
Sincerely,
Shuhita Enam
Manager, Sales & Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.